Morlands (Glastonbury) Limited Reviews 

2,153
TrustScore 2.5 out of 5

2.4

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Rated 3 out of 5 stars

Disappointed with my slippers. They were very narrow and had quite a pointy toe. Not comfortable. I have returned them.

Rated 1 out of 5 stars

Still haven't received a refund for returned slippers 4 weeks after they were sent back. Impossible to get through to the company via the telephone. What awful service. Avoid this company.

Rated 1 out of 5 stars

Really disappointed in customer service. I purchased these slippers last year and only wear them in the house. The stitching of one of the slippers has come away from the sole the other slipper is fi... See more

Company replied

Rated 1 out of 5 stars

Slippers were very comfortable, but within one week, the stitching came loose on one slipper and my big toe was sticking out of the other. The slippers were a good fit too, so it wasn't a case of them... See more

Company replied

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

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2.4

All reviews

(2,153)

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Rated 5 out of 5 stars

Would recommend

The earmuffs I bought were as good as the previous ones I'd owned and less than a third the price. Delivery was within the stated targets.

February 22, 2019
Unprompted review
Rated 4 out of 5 stars

Pleased with purchase

Excellent product, very pleased with purchase. Can see them lasting a long time. Timely delivery, problem free return and exchange.
Only reservation is that returns are not free, I feel that with shoes it can be difficult to buy the right size straight away (I actually required 1 size bigger than my normal), so especially with online purchases it would be an added bonus if these did not incur an additional charge.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely slippers.

Lovely slippers. I have been buying slippers from this company for over 20 years and they never disappoint.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant purchase

Brilliant purchase, lets hope the slippers last as well as the pair that have just been sent to a higher place.

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

A great company

A very fair returns policy, and hugely helpful staff on the phone. No call-centre!

Unfortunately, the fit has been changed since I bought a pair of Ayr slippers several years ago (and another pair a few years later, so that they are now rather narrower than the originals, and no longer fit me.

I feel very sad that I will no longer be able to buy Morlands. They are an institution! My parents and grandparents used them!

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Moffat Slippers

Absolutely love these slippers they are so warm and comfortable. Have been buying them for a long time and can highly recommend. Well worth the money

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

My nephew

My nephew, who is about to travel S. America and wanted warm gloves, said that the gloves were really warm and thanked me for sending them to him

February 10, 2019
Unprompted review
Rated 4 out of 5 stars

The product and quality are great

The product and quality are great. My only reason for not giving a 5 star rating is because of the shipping costs. Morlands should explore lower cost shipping and in turn get more orders. This order cost half the price of the slippers just for shipping!

February 7, 2019
Unprompted review

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