Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that your order ha not been delivered. This should be with you within the next couple of days. Kindest regards, Morplan Team
Just been on the phone to Aamer in the…
Just been on the phone to Aamer in the Birmingham branch. Beyod helpful. Nothing was too much trouble
November 1, 2024
Unprompted review
Reply from morplan
Morplan would like to thank you for your review and shopping in our Birmingham store! We look forward to your visit again soon! Many thanks, Morplan Team
Fantastic service
Fantastic service. Very quick to send my order out. Highly recommend
October 25, 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
I think that it was Shaun person I spoke to regarding my …
The person I spoke to regarding my first order was brilliant he put me at ease with order made it straight forward and my order arrived promptly on the day that I was told first rate deserves 5 stars
October 25, 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Great service in the shop
Great service in the shop,
Sending many thank yous
Arrived on Wednesday as promised
Thanks again sue dunderdale x
October 25, 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
I asked a couple of questions and…
I asked a couple of questions and advice. I got a short answer and no advice.
October 1, 2024
Unprompted review
Reply from morplan
Thank you for taking the time to leave a review. We have requested some more information from you to see if we can help further with your question. Kindest regards, Morplan Team
We are pleased to making businesses…
We are pleased to making businesses with Morplan.
They offer affordable prices and accurate deliveries.
I do recommend it to everyone.
October 24, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
I ordered a drum footstool from…
I ordered a drum footstool from Morplan. Ordering was easy and straightforward.
I ordered from this company as the footstool was just what I wanted at a very good price. It looks classy and fits the bill.
The footstool arrived within 5 working days. I’m absolutely thrilled with it & it looks fabulous in the lounge.
I highly recommend Morplan for quality, cost & price of this item.
October 23, 2024
Reply from morplan
Thank you for taking the time to leave a review regarding your shopping experience with Morplan. We are pleased to read that you are happy with the foot stool you purchased. We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
no instructions in the box so now had…
no instructions in the box so now had to damage a bit of it to get it to together and it was very hard to put together.
October 23, 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you had problems assembling the unit. If you ever experience a problem in the future, please contact us for some help and guidance as we have a dedicated team who can assist with queries of this nature. Kindest regards, Morplan Team
Reply from morplan
We are very happy to hear of your positive experience with our delivery service, thank you for taking the team to leave Morplan a review. Many thanks, Morplan Team
Great customer service and engagement
Steve and his team at the Birmingham branch were friendly and immensely helpful. Very pleased with our new display cabinet
October 16, 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in our Birmingham store! We look forward to your visit again soon! Many thanks, Morplan Team
Always efficient and helpful when…
Always efficient and helpful when ordering and delivery people charming and carry any heavy boxes in and deliver on time. Used this company for many years and never been disappointed.
October 21, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Unacceptable trading standards
To have a product on the website available to purchase ( all be it a sale item) to accept the order, then charge an exorbitant amount of p&p ( which almost doubled the total order amount ). If I hadn’t chased the order because I felt it was taking an unacceptable length of time to arrive, I don’t think, I would know even now, the product wasn’t available and hadn’t been available for some considerable time, long before I placed my order. Morplan made no attempt to contact me.
This is completely unacceptable and although I have been offered a refund I am wholeheartedly disappointed in this company and advise others to be aware of their trading standards.
October 17, 2024
Reply from morplan
Thank you for taking the time to leave a review. Please accept our apologies for all the problems you encountered with your order. We are sorry that we were unable to find a suitable alternative product for you. Kindest regards, Morplan Team
Good service and friendly staff
October 16, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Very satisfied customer.
Easy to use website, good prices, good communication and prompt delivery of quality goods.
October 20, 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
A one shop shop for shop owners!
Thank you, prompt service and as described. A one shop shop for shop owners. xx
October 17, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Fabulous service as always fabulous…
Fabulous service as always fabulous product as always.
October 13, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Top company
An excellent service from beginning to end. Most impressed with the quick delivery.
October 17, 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.