Good range of products but another company that skimps on delivery. Stayed in all day for DX logistics to deliver and they never turned up. Really annoying. Shop elsewhere.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stop... See more
Company replied
I ordered a steamer online - customer service quickly sorted my order over the phone whilst Paypal was down on their payment site. Later I had a price query & spoke with Leigh who was super helpful -... See more
Company replied
Excellent service - as ever - from Morplan. I always order over the telephone and, once connected, the staff I speak to are very obliging, helpful and efficient. The hangers - which I have been using... See more
Company replied
Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept upto date with shipping status
Kept upto date with shipping status, items arrived as specified, happily order again, thanks
October 6, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
The visit was pleasurable …
The visit was pleasurable because the sales person was polite and friendly, something which sadly is becoming rare these days
October 4, 2024
Reply from morplan
Morplan would like to thank you for your review and shopping in store! We look forward to your visit again soon! Many thanks, Morplan Team
Easy to use website,Quick and effiecent…
Easy to use website,Quick and effiecent delivery
October 3, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Poor service …
It’s been over a month since I placed my order. Still have not received it yet. Have sent 2 messages to customer service with no response. Tried calling the phone number which did not work either.
September 4, 2024
Reply from morplan
Thank you for taking to time to leave a review. Unfortunately we were unable to fulfil your order , so this was refunded to you. We have been trying to contact you to advise. Please accept our apologies for any inconvenience this has caused you. Kindest regards, Morplan Team
Helpful and friendly staff
Helpful and friendly staff. Prompt delivery. Very attractive product.
October 2, 2024
Reply from morplan
Thank you for leaving your positive feedback on our Trustpilot page. We appreciate you taking the time to provide feedback for future customers to see. Many thanks, Morplan Team
Top value as usual
spoke to a really efficient lady who was so helpful. The goods arrived almost by return and were of the highest quality
Can say this has always been a fab company to deal with
September 30, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Metal Grid Racking
I ordered the metal grid racking with the casters for a showroom, however the quality was poor when putting together and they are not very stable. We had to use pliers to get the metal brackets to be secure, as well as the wheels being very stiff and can only move in one direction well. Not great item.
October 2, 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you were not happy with the racking you ordered and had to use pliers to adjust this. We have a dedicated team that deal with queries of this nature, so please do not hesitate to contact us If you experience any further issues. Kindest regards, Morplan Team
Unfortunately not a success the baby…
Unfortunately not a success the baby mannequin I ordered literally looked like it had been kicked around the floor. I have bought in the past no problem but this wasn’t a good experience. Awaiting a full refund.
September 27, 2024
Reply from morplan
Thank you for taking the time to leave a review. We are sorry that you received a damaged mannequin. As advised last week we have arranged collection of this item and will arrange a refund. Kindest regards Morplan Team
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Great very helpful and quick service.
October 1, 2024
Reply from morplan
Thank you for taking the time to leave your feedback on your recent shopping experience with Morplan, we hope to see you again soon. Many thanks, Morplan Team
Great service
I went to get some postal boxes and they didn’t have the ones that I originally wanted, but they help find some that were similar and ended up being cheaper.
September 27, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Prompt service staff really efficient…
Prompt service staff really efficient delivery in a couple of days recommend this company to all.
September 26, 2024
Reply from morplan
Morplan would like to express our gratitude for your positive feedback on your shopping experience; we hope to see you again soon. Many thanks, Morplan Team
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
the incorrect tissue paper was sent
the incorrect tissue paper was sent. It was sorted out quickly
September 23, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
Impeccable
Your service level is impeccable - we have no hesitation whatsoever in giving Morplan maximum stars!
September 27, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
Great product
Great product! Was able to find what I needed, and pick it up with no fuss. Thanks!
September 26, 2024
Reply from morplan
Thank you for your valued feedback on your experience with Morplan! We hope you found everything you needed when shopping with us. Many thanks, Morplan Team
I was helping with an annual charity…
I was helping with an annual charity jumble sale and found we urgently needed more wire dress rails. I confirned and paid for them in the afternoon of Thurs 26 Sept and Morplan pulled out all the stops and delivered them to us first thing in the morning of Fri 27 September.
September 25, 2024
Reply from morplan
We appreciate your kind feedback on Morplan and look forward to helping you again soon! Many thanks, Morplan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.