While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Terrible service from start to…
Terrible service from start to finish.no communication.
We were part of a chain and they did not speak to any other agents within the chain to keep thing moving.
Minimal service received.
Would never use them again.
Awful agency
Aplied to rent a room.After few rapid succesful emails,they asked If I move with my baby.I said I split recently-only I move from my previous appartment.So total silence after that email(split persons probably do not meet their requirments).It was 11 o'clock in the morning.In 2 hours I sent another email asking how long it takes the refferencing process-no answer.Never received the application form for the refferencing.The tenant of the appartment were happy for me to move there(to split the bills)- she called even the landlord(and again the agency).Even so..nothing happened.Be aware...totally awful way of dealing with clients,expect massive delays!I told I want to complain and speak with the manager.They said the manager will call me...guess what happened?...noone called me..haha.Avoid by all costs.King regards benjamin morris!)
Extremely rude and unprofessional
Extremely rude and unprofessional. Frankly quite shocked at how they talk to potential customers on the phone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








