Adam Gill was super helpful and informative when organising our mortgage. As first time buyers, we did not really know where to start, but Adam sent us lots of options and even helped to organise our... See more
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Blessed was incredible. We were referred to him through an Estate Agent whose property we were enquiring about. Blessed got in touch within 20 minutes and was amazing. No question was silly and his re... See more
Huge thanks to Junayed at Mortigo who has helped us secure a property and mortgage in a really short space of time. Jay is super responsive and always happy to explain how the mortgage process works (... See more
I have used the same mortgage broker for the past ten years so I was hesitant to try someone new, however I needn’t have worried. Blessed has been amazing from start to finish. He got me a better de... See more
Company details
Written by the company
Mortigo is company that provides financial services, ranging from mortgages, secured loans and insurance products.
Contact info
4 Sunley House, 3rd Floor, Croydon, CR0 2AP, Greater London, United Kingdom
- 0808 164 1616
- hello@mortigo.co.uk
- www.mortigo.co.uk
5.0
Excellent
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time buyer
I seriously had no idea what I was doing attempting to buy my first house but having Junayed help me secure the best mortgage for me was perfect. I’m definitely coming back to him for my second house.
September 22, 2021
Unprompted review
Reply from Mortigo
Hi Israr,
Thank you for leaving a review. Jay very much looks forward to working with you on house number two!
Thank you,
Charlotte
Customer Service
Incredible service provided from the…
Incredible service provided from the team at Mortigo, had a mortgage offer out within a week and completing on my property the following month. efficient and reliable!!
September 20, 2021
Unprompted review
Reply from Mortigo
Hi Thierry,
Thank you for choosing Mortigo and for leaving a 5* review.
Thank you,
Charlotte
Customer Service
Always there to help
Mortigo walked us through our mortgage and help to buy application. Jay was always ready and keen to help us, making the process less stressful and kept things running smoothly. Would recommend!
September 17, 2021
Unprompted review
Reply from Mortigo
Hi Kat,
Thank you very much for taking the time to leave a review about your experience with Jay and Mortigo.
Thank you,
Charlotte
Customer Service
I would 100% recommend, my consultant Jay went above and beyond
Mortigo was recommended to me by my estate agent and I completely understand why. My mortgage consultant Jay made the process quick and easy, and I felt like I was in good hands the whole time, even as a first time home buyer. Not only was he professional but he was great at explaining the process and giving me regular updates. He was easy to contact if I needed anything or had any questions. I would 100% recommend working with Mortigo and Jay to anyone who wants a straightforward and quick process.
September 17, 2021
Unprompted review
Reply from Mortigo
Hi Shola,
That is a glowing review so thank you very much for taking the time to leave it.
We all appreciate you working with us and we very much look forward to doing so in the future. I have forwarded your review to Jay who will be delighted to read it!
Thank you,
Charlotte
Customer Service
Fantastic service from Mortigo
We had a great experience with Jay at Mortigo. He is courteous, patient, responsive and got us fantastic deals. I am happy to recommend his services to everyone. Thanks for all your work, Jay!
September 17, 2021
Unprompted review
Reply from Mortigo
Hi Ivna,
Your review is very kind and very much appreciated. Thank you for taking the time to leave it and thank you for choosing Mortigo.
Thank you,
Charlotte
Customer Service
Great work
From communication, to search and best deal found von ticked all areas and was very helpful. I have referred him since then to two friends where he has done the same thing. Will definitely use this services again.
September 17, 2021
Unprompted review
Reply from Mortigo
Hi Ed,
Thank you for taking the time to leave a review. The referrals are very much appreciated as well.
Thank you,
Charlotte
Customer Service
Best of the best ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I think even 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ is less for JAY as he is the best!! He knows what he is doing and always gave me updates before I asked for one. I have heard stories about how difficult the process was. I was dreading to think it would be the same for me. Talking to Jay was like talking to a friend and any queries he was very quick to reply.
He even guided me through the whole process.Thank you for everything.
Definitely Happy Customer.
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Poonam,
I think 5 stars isn't enough as well! Jay is fantastic and I'm delighted that you're delighted!
I have forwarded Jay your review and would like to thank you for taking the time to leave it.
Stay in touch and all the very best.
Thank you,
Charlotte
Customer Service
I am super pleased with the support I…
I am super pleased with the support I received from Jay. Communication was prompt, and answered all my questions and offered the best advice. So helpful, friendly and most importantly honest. Thank you for making the process easier:)
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Bahar,
Thank you for the wonderful review, I have passed it on Jay!
Thank you,
Charlotte
Customer Service
Best mortgage advisor I met
Before I met Jay, I spoke to many mortgage advisors. I had to chase after them to get an answer even for a simple questions . I had to drop all of them due to many reasons.
After started working with Jay, everyday there was a 'good morning 'from him.
He was excellent in PR and I felt very secured. I didnt have anything to worry as he explained everything very well.
Without any delays, he responded to messages and emails regardless to working hours.
I highly recommend him specially to all who are new to this field.
I wish him good luck !!
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Wathsala,
I will pass on your very kind review to Jay who I'm sure will be thrilled. It's very kind of you to leave such a glowing review.
We appreciate you utilising Jay and Mortigo and look forward to working with you in the future.
Thank you,
Charlotte
Customer Service
Jay was an absolute pleasure to deal…
Jay was an absolute pleasure to deal with. Going above and beyond to ensure the deal got done. Thanks Jay!
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Abdullahi,
Thank you for using Jay at Mortigo services. The review is appreciated!
Thank you,
Charlotte
Customer Service
Jay has been brilliant and very helpful…
Jay has been brilliant and very helpful in getting me the best deal for my first house. He was always approachable and always kept me updated about my application. In addition to that he went to every limit to get me the cheapest deal. I would highly recommend him to anyone.
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Aurangzeb,
I am thrilled to see what wonderful feedback for Jay. I'll be sure to pass it onto him.
Thank you for using Mortigo.
Charlotte
Customer Service
Excellent service
Jay has been the most helpful person I have dealt with during my house purchase, even when it’s been something he might not know loads about he has still done his best to help and stayed in contact the whole to make sure everything is going smoothly
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Zoe,
Thank you for using Mortigo and leaving us a 5* Trustpilot review, an independent business, it means a lot.
Thank you,
Charlotte
Customer Service
Great service - great deal
Jay was brilliant and worked all hours of the day to get us a great deal. Quite the character and the personal touch of meeting us when we got the keys was lovely. Would recommend.
September 16, 2021
Unprompted review
Reply from Mortigo
Hi James,
Jay is definitely a character! Thank you for taking the time to leave him a review, I'll make sure that it's passed on.
Thank you,
Charlotte
Customer Service
Hands down the best mortgage service…
Hands down the best mortgage service and experience I've ever had. Jay has been brilliant from start to finish. I'd give more stars if I could!
September 16, 2021
Unprompted review
Reply from Mortigo
Hi Rebecca,
Thank you firstly for choosing Mortigo and secondly for leaving such a wonderful review for Jay.
Thank you,
Charlotte
Customer Service
Reply from Mortigo
Hi Alex,
I appreciate you for choosing Mortigo and then for taking the time to leave a review.
Thank you,
Vonne Austin
Managing Director
Reply from Mortigo
Hi Sarah,
I thoroughly enjoyed working with you and appreciate you taking the time to leave a review, I know how busy you are!
Thank you,
Vonne Austin
Managing Director
Great service from Vonne
Great service from Vonne, he made the process so smooth. Thank you for your help, would 100% recommend
July 14, 2021
Unprompted review
Reply from Mortigo
Hi Melissa,
Thank you for working with me and us! I'm glad that we were able to do a good job for you. Stay in touch and enjoy your wonderful new home.
Thank you,
Vonne Austin
Managing Director
Amazing
Our broker Vonne is amazing. As I am self employed it was harder to get a mortgage during COVID. However he made it happen for us! Couldn’t be happier. 10/10
June 28, 2021
Unprompted review
Fantastic service!
Mortigo made getting a mortgage a reality during a pandemic. With this company, our worries we’re put to rest and we were so pleased when our dreams of moving back to our hometown came true. Mortigo were professional and driven to make sure that we got the best deal to suit our needs. This is the second time we have used this company and I would never use another to find us a mortgage. Thank you!
June 28, 2021
Unprompted review
Reply from Mortigo
Hi Ms Page,
I'm buzzing that we were able to assist you with your hometown dream move.
Thanks very much for choosing to work with us and please stay in touch.
Thank you,
Vonne Austin
Managing Director
Highly recommend
As a first time buyer the whole mortgage process is very daunting. The team at Mortigo were absolutely fantastic in easing any concerns we had from start to finish.
Such a knowledgeable team and extremely professional to work with.
I would highly recommend this company, and will 100% be seeking their services for my mortgage renewal.
June 24, 2021
Unprompted review
Reply from Mortigo
Hi Darren,
A big thank you for the kind words again!
Thank you,
Vonne Austin
Managing Director
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