Mortimer Childe Ltd Reviews 

75
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

MC has been my Umbrella company for the past 2.5 years. Excellent service with great people. Never had a single issue.

Rated 5 out of 5 stars

Best choice of Umbrella. I transferred from PayStream, who although popular choice, kept failing to issue the timely payments. I was surprised how quickly and efficiently Mortimer dealt with the q... See more

Rated 5 out of 5 stars

Aaah exceptionnel service really professional, staff are so welcoming very friendly, Jamie used to ring me to make sure if I had any questions which was lovely. Wendy in payroll is amazing she will ex... See more

Company replied

Rated 5 out of 5 stars

From the very start of my association with Mortimer Childe (September 2010 to March 2023) , I found them totally professional in every way. My first contact was with Sam, who was always very helpful i... See more

Company details

  1. Payroll Service

Written by the company

Whether you’re a contractor looking for a reputable payroll provider or a staffing business searching for a professional and reliable umbrella company, Mortimer Childe is the perfect option for you. Our market leading PAYE umbrella service gives contractors the independence of being an interim professional whilst enjoying all the benefits of being an employee. Our employees receive the highest standards of service from a dedicated team who handle all aspects of their contractual administration, making their contracting life as easy as possible. By operating multiple pay runs each day, we make sure payments are made quickly, accurately and compliantly. Whilst we have many values that are central to the way we operate, we place customer service and operational compliance at the heart of everything we do. As an integral component in the contractor supply chain, we believe it is important that our processes are aligned to the business practices of our clients, allowing us to work in partnership and add real value to the companies we support. Constant changes in employment law and tax legislation are one of the biggest challenges faced by staffing businesses and their contractor workforce. Mortimer Childe’s experienced team of industry professionals make sure our clients and customers understand the challenges they face so we can help them successfully navigate their way through the ever-changing legislative landscape.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted a service that..


a) I was comfortable with compliance
b) Had low fees
c) Allowed me to be flexible with pension provider and contributions

I called around and MC ticked the boxes.

April 1, 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you for sharing your experience! We're so glad to hear that we were able to meet your expectations around compliance, cost, and pension flexibility. It's great to know that after exploring your options, you felt confident choosing MC. We're here to support you every step of the way—please don’t hesitate to reach out if there’s ever anything you need.

Rated 5 out of 5 stars

The best umbrella company I have ever…

The best umbrella company I have ever worked with, I wish I’d found them sooner. All staff are so helpful and go above and beyond. They’re all fantastic and I would highly recommend them.

May 16, 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with our team—it truly means a lot. We always aim to go above and beyond, so it’s wonderful to know that came through in your experience. We're thrilled to have you with us and really appreciate your recommendation!

Rated 5 out of 5 stars

Excellent, highly recommend

No hesitation in recommending them, especially to first time contractors who need the support of an accessible, proactive team for their first venture into the world of contracting. Its seamless, efficient and professional. Guided me through the process all the way.

May 12, 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you for your wonderful feedback! We’re so pleased to hear that your first experience with contracting was a smooth and positive one. Supporting first-time contractors is something we take great pride in, and it's fantastic to know our team could guide you through the process with clarity and care. Wishing you continued success on your contracting journey, and we're always here if you need us!

Rated 5 out of 5 stars

A really great team to work with!

A really great team to work with. What sets them apart from other providers is the support they offer—not just to contractors, but to us as an agency. They are quick to respond, incredibly knowledgeable, and always ready to assist with urgent queries or last-minute placements. Working with them has made our internal operations more efficient and our contractor experience smoother. Their team truly feels like an extension of ours.

May 14, 2025
Unprompted review
Mortimer Childe Ltd logo

Reply from Mortimer Childe Ltd

Thank you so much for your kind words and thoughtful feedback! We’re absolutely thrilled to hear that our support has made a positive impact on both your agency and your contractors. It’s always our goal to act as a true extension of your team—reliable, responsive, and ready to help when it matters most. We truly value our partnership and look forward to continuing to support your success!

Rated 5 out of 5 stars

Great company to work with

We’ve been working with the team at Mortimer Childe for a while now. There’s so many positive things I could say about them, but their main quality is they just get it. They know what we need and what we expect and they always deliver.
They keep our contractors happy, which keeps our clients happy, which keeps us happy. And they always answer the phone – which is a huge plus for us.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Company!

Mortimer Childe have always been a fantastic company to work with, Bobbie is always very professional, friendly and a pleasure to work with.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best choice of Umbrella.

Best choice of Umbrella.

I transferred from PayStream, who although popular choice, kept failing to issue the timely payments.
I was surprised how quickly and efficiently Mortimer dealt with the query. They updated me throughout the process efficiently, with great understanding of how busy contracting work can get. Great, express works have been done behind the scenes and just days after signing the contract I already received payment on a good, agreed take home rate. Will definitely use their services in future. Highly recommend 👌

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent team and quality Service

From my initial start with the company, all aspects of the process was explained very clearly. The couple of times I had questions, the follow up responses and explanations were very clear. At the end of my short contract, again very pro active to explain and advise the close out process, Cannot fault the team

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great team, know their stuff and seriously proactive comms

Having been messed about during set up by a cheaper, larger umbrella company I contacted Mortimer Childe to help me out last minute so that I could actually start the contract I had on time. They set up with the organisation in an afternoon, did it seamlessly, and with good humour. I started on time, got paid on time, and always had great communications with them. Efficient, knowledgeable and best of all consistent in customer service. Excellent. Highly recommend.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and communicative

Prompt to action, professional and really communicative. They were always happy to explain something to me and they gave frequent updates. They were also happy to communicate by phone which was useful when I had an issue that needed sorting ASAP.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Mortimer Childe has got to be one of…

Mortimer Childe has got to be one of the best companies I've ever dealt with. I use their umbrella services. They are professional, competent and amazing bunch of people. Their customer service is second to none. I'm glad I chose them above the other companies. They always remember my birthday and send out a nice gesture which is very unique and thoughtful.
I highly recommend their services.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Umbrella Company

Used Mortimer Childe services for around three years. During that time communication has been excellent and also been paid correctly and on time. Their service has been second to none on the occasions when I’ve needed something they’ve always been easy to contact and provided a personal touch. Excellent Umbrella, would recommend to anyone

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Mortimer Childe is great in my experience…

Mortimer Childe is a great umbrella company. They have provided sound guidance and shared everything I needed to be set up according to all the relevant rules and reg's. They are available when needed/easy to reach, and well informed - what more can you need. Thanks Sam & team, keep up the great work!

July 29, 2023
Unprompted review

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