MostonLaneAppliances Reviews 23

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

I was very disappointed with Motsen Lane this morning. I have used them multiple times in the past and have usually found them to be very helpful. However, when I called today to buy a replacemen... See more

Rated 5 out of 5 stars

I cannot think why anyone would go anywhere else for appliances. I have been buying appliances for work, and home and family since I was introduced to this amazing shop in 2011. They are first rate f... See more

Rated 5 out of 5 stars

Rang Moston Appliances yesterday to have a look at my induction hob, with a view to replacing it after Hotpoint providing very poor aftercare. They came out the same day and after chatting to the eng... See more

Rated 5 out of 5 stars

I needed a new dishwasher and called the guys at Moston Lane Appliances who I have used before. As ever, they found me an excellent replacement very quickly and two lovely guys - Pete and Carl - turn... See more

Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Electronics Store

Information provided by various external sources

Moston Lane Appliances sell & repair a wide range of white goods from leading manufacturers, whilst providing a prompt & professional service. Shop online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Brilliant service from Warren

I’ve been using this company for more than a decade to repair all my appliances, and they’ve never let me down. My most recent repair was for my dishwasher, which — typically — sprang back into life an hour before Warren arrived. Despite that, he still insisted on giving it a full check over (even though he’d have received the call-out fee either way).

Warren listened carefully, picked up on a noise he didn’t like, and investigated further. He found a hidden fault that would have popped up again, saving me a future breakdown. Absolutely above and beyond service.

He also refused a tip (give the man a Christmas bonus!) and didn’t mind my very nosy cats supervising his work.

Genuinely brilliant service every single time. Highly recommended.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

wonderful shop and service

I cannot think why anyone would go anywhere else for appliances. I have been buying appliances for work, and home and family since I was introduced to this amazing shop in 2011. They are first rate for repairs, and if you need to buy an appliance you get great advice and perfect service.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have just purchased a new microwave from Moston Lane Appliances. This is the third separate appliance that I have bought from them in the past 18 months. As ever Mike and his team delivered the goods as soon as it came into store. Thank you once again Mike. Sandra Davidson.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Rang Moston Appliances yesterday to…

Rang Moston Appliances yesterday to have a look at my induction hob, with a view to replacing it after Hotpoint providing very poor aftercare. They came out the same day and after chatting to the engineer decided to purchase a new one. Today, as if my magic, I have a new induction hob!!! Fantastic service as per usual. No delivery charges and fitting charges. They are the best!!!! Thank you so much

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Cooker installation

Wonderful service as usual - have been using Moston Appliances for many many years - always efficient and polite - brilliant company - many many thanks.

John & Gillian Statter - Park Lane Court

November 22, 2024
Unprompted review
Rated 2 out of 5 stars

I was very disappointed with Motsen…

I was very disappointed with Motsen Lane this morning. I have used them multiple times in the past and have usually found them to be very helpful.

However, when I called today to buy a replacement dishwasher, the gentleman I spoke with seemed to come up with multiple excuses not to assist me. First, he cited parking as an issue, then he raised concerns about the measurements, despite my understanding that all slimline dishwashers are 450mm. Finally, he told me to check their website because he was “extremely busy.”

Overall, it was not the best customer experience.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Absolutely fantastic always find they are honest and reliable my mum and dad used to always go here and never had a bad experience neither have I very quick great prices friendly staff always fixed the jobs where possible and clean up after themselves would highly recommend

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

I've used this business twice in the…

I've used this business twice in the last few months. First, for a cooker and then for a washing machine. I've ordered on the phone and they were delivered the next day and the used machines were recyled. "No messing about" and I live in a first floor flat so it's differcult. Very helpful on the phone and I didn't have to leave my flat. Highly recommended☺

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable Amazing Sevice

Unbelievable Amazing service ! Washing machine ordered ,delivered ,fitted and working in under two hours,yes two hours.unbelievable service.Price matched with other big retailers ! Took other machine away .Very nice delivery men .Moston Lane appliances are simply the best .

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Outstanding service by Mike the owner who couldn't do enough to get my washer/dryer machine up and running again. It was completely dead thought I would have to buy new but he managed to get this up and running in a very cost effective way. Highly recommended most certainly will use him again for my white goods.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Just want to thank Moston Lane Appliances. Thank you for a very speedy customer response, and a massive thank for Carl who fitted my new washing machine and took my old one away.All done in less than an hour. Thank you again you saved the day!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

I cannot recommend Moston Lane Appliances enough, called at 11am to order a new oven, new oven fitted, cleared away all rubbish, took my old oven all by 1.30pm
Very competitive price, fast and efficient service.
Thank you Mike and the Team

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

I needed a new dishwasher and called…

I needed a new dishwasher and called the guys at Moston Lane Appliances who I have used before. As ever, they found me an excellent replacement very quickly and two lovely guys - Pete and Carl - turned up to fit it and remove the old one. They were polite, kind, efficient and very speedy! Highly recommended!

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

Moston lane appliances

Avoid most on lane appliances very bad service,cheap no reliable oven,fridges, washers and the staff cannot be trusted in your home stay well away stick to Curry's they are more reliable and are reputable company,lots of complaints,against most on lane appliances but just watch mike the owner will spin some lie, he still owes me about a thousand pounds in damages to my personal items,please dont be another victim of this fake company , give me back my Money

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

So pleased!

Such an efficient and easy process fitting my washing machine and dryer! Highly recommend for all your appliances and will be definitely using again.
Thanks again!

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING

Moston Lane Appliances are absolutely fabulous !! Their service was impeccable and very reasonably priced, recommended to me by a friend and I would 100% recommend to anyone else!! Thank you again for my new appliances they look great 😊

August 19, 2021
Unprompted review

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