A Mother's Boutique Reviews 121

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

i have found exactly the bra i wished. It is not so easy to find what perfectly suits you especially online but Mother's Boutique is really amazing

Rated 5 out of 5 stars

The virtual bra fitting is an amazing system. I rarely buy clothing online because I am unsure of how it will fit but Judy asked very specific questions. The support cami, like she said, has made me... See more

Company replied

Rated 5 out of 5 stars

I really appreciate the wide range of styles offered. I've bought several nursing bra and panty sets with great confidence, as Judy talked me through which size to order. If you have any questions,... See more

Rated 5 out of 5 stars

I purchased a few nursing shirts during an online sale and am very happy with my purchase. I'd never shopped at A Mother's Boutique before but I definitely will again based on this experience. All of... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

A Mother’s Boutique is a MOM-owned and operated business. My son was born in July 2005. Becoming a mother changed my life and I decided that I wanted to help other new mothers to breastfeed. Breastfeeding isn't always as easy as one might expect - and I wanted to help as many new mothers as possible to be successful in their efforts to breastfeed their babies. A Mother’s Boutique is focused on helping new mothers breastfeed by providing all of the tools that new mothers need in one convenient location. From nursing tops to bathing suits to bras and breast pumps - A Mother’s Boutique carries everything that a new mother needs. I have selected the highest quality and most functional items (as well as many of my own personal favorites!) from several different designers to make sure that mothers shopping here get the best selection available. Based on my experience as a working mother, a stay-at-home mother and now a work-at-home mother, I have chosen items that will work for different kinds of mothers who are in different personal and professional parts of motherhood. I have chosen stylish business wear for the mother who is pumping at work or meeting her baby at lunch for nursing as well as comfortable casual wear for mothers who are on the go. I have also made sure to include stylish casual and dress wear for all types of occasions - for dressing up and dressing down.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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Rated 1 out of 5 stars

Counterfeit Ameda Flanges

We ordered four Ameda flanges from this store, and it was immediately obvious upon first inspection that they were different from the ones that we were sent home with from the hospital - there was no Ameda branding at all on the actual flanges, the flange extension protrudes into the vacuum shaft so that it interferes with the bottom of the diaphragm, and, worst of all, the seal to the valve is undersized so that it leaks significantly and thus renders the flange useless. These defects were consistent across all four flanges. When this store was contacted about these issues, the owner was very indignant, insisting that the flanges were genuine, and refused to issue a return. We will never shop at this store again!

May 6, 2016
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Steve, I'm so sorry that you are not pleased with your purchase. I believe I may have spoken with your wife on the phone (it was quite a long time ago, so I'm not sure if it was you or her). Ameda makes 2 types of replacement flanges - the ones you purchased: item #620549: http://www.mothersboutique.com/bpafreeflange.html and ones that look more like the ones that came with your pump - which are more expensive - item #625108 or 24110525: http://www.mothersboutique.com/bpafreeflange1.html. As we discussed on the telephone, the flanges that you purchased from me are made by Ameda. They are a less expensive version and they have a different shape than the ones that originally came with your pump. I gave you Ameda's telephone number to contact them if you feel that they are defective. Ameda fully warranties all of their products. (800) 233-5921 - if the flanges you received are defective, Ameda will replace them for you.

Unfortunately, PA State Law does not allow me to accept returns on personal use items, so I am not able to take the flanges back.

I would be happy to offer you a discount on the other flanges so that you can get those instead if you would prefer. I encourage you to call Ameda to verify that the flanges that you purchased from me are authentic. I do not sell any counterfeit products. If you have any other questions or need additional assistance, please contact me.

Thank you and I am so sorry for the difficulties with this purchase.

Sincerely,
Judy/Owner

Rated 5 out of 5 stars

Arrived in perfect condition!

Products arrived quickly with no hassle. I've had to order specialty bras outside Canada since being pregnant and this was the fastest delivery! I ordered from another website and it took 8 weeks!! Impressed and will be a returning customer.
Thank you from Canada!

October 31, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Thanks so much for your feedback Sabrina! We are so happy to hear that you are pleased with your new items. If you ever need anything else, please let us know.

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Great Responsive Owner

I had an issue with my order. The owner responded to me and took care of everything. She was knowledgeable, professional and friendly.

October 19, 2015
Unprompted review
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Reply from A Mother's Boutique

Hi Day,

Thanks so much for taking the time to leave us a review. We work hard to take care of our customers and we are so happy that you were pleased with the outcome of your order. If there is ever anything else that you need, please let us know.

thank you,
Judy

President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Great service

Product arrived very quickly and just as described. Highly recommend.

October 13, 2015
Unprompted review
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Reply from A Mother's Boutique

Hi Maria,

Thanks so much for stopping by! We are so happy to hear that everything arrived and was to your liking! Please let us know if we can help in any other way.

Sincerely,
Judy
President/Mother/Owner
A Mother's Boutique

Rated 5 out of 5 stars

Exactly what I expected with very prompt shipping.

Thanks! My experience was great - easy check-out, prompt shipping, and exactly the product I expected.

October 11, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Michelle,

Thank you for leaving us a review - we really appreciate your feedback!

Sincerely,
Judy
President/Mother/Owner
A Mother's Boutique

Rated 5 out of 5 stars

Great

There was a great sale for wonderful nursing shirts for only 5 dollars! When I saw it I told my mom and she instantly ordered 8 nursing shirts for me for Christmas for only 40 bucks! She already received them and I can't wait to open them on Christmas day. Thanks!!

October 10, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Sherrie, Thanks so much for leaving us a review. We are so happy that your mom was able to get you some great items in our sale. We can't wait to hear how you like them.

Happy early Christmas!!
Sincerely,
Judy

President/Mother/Owner
A Mother's Boutique

Rated 5 out of 5 stars

Love the shirts!

I ordered 2 shirts. I received them 3 days after the order was placed! They are both high quality material and so soft! I am very pleased with them. I can't wait to place another order. Next time I will be ordering nursing necklaces. The variety on the website is amazing!

October 9, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Daphne,

We are so happy to hear that you loved your new items. Thanks for shopping with us!

Sincerely,
Judy

President/Mother/Owner
A Mother's Boutique

Rated 5 out of 5 stars

Great Transaction

Great sale, quick response to my question and a speedy delivery.
my only complaint is that I am unable to return the sale items I bought, which were a part of the $5 and $10 sale. I completely understand why this is a rule, BUT I bought pants, which can be tricky. I would have liked the option to return them had they not fit. I got lucky as 2 of the 4 pair fit well. The other 2 were ok, but for $10, not a bad deal. I will definitely shop here again.

October 9, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

thanks so much for your feedback Lauren! We love having those super-sales, but the only way we can manage selling things at prices that low is to make them final sale. we hope you love your new items and maybe you have a friend who can use the ones that didn't fit.

Thanks again for shopping with us and stay tuned for more great sales in the near future!!

Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Order received before I even realized it shipped!

I placed an order during a fantastic sale and received it the very next day! I didn't even notice the shipping confirmation in my email, so I was pleasantly surprised when the mail arrived. The clothes are very high quality and all of them fit me as well as if I had tried them on in the store and hand selected them.

October 9, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Canice - we are so happy to hear that you love your new items! Thank you so much for shopping during our super sale! Please visit us again soon!

Sincerely,

Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Quality

I am incredibly impressed with the quality and comfort, let alone fast shipments.

October 9, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Ashley,
Thanks so much for visiting our store and for your kind comments! We hope you love your new items.


Sincerely,

Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Awesome place to shop.

Great quality clothes and fast shipping!

October 8, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Melinda, thank you for letting us know how happy you are with your new items! Please visit us again soon.


Sincerely,

Judy
President/Owner/Mother
A Mother's Boutique

Rated 1 out of 5 stars

Broken

The ameda tube connector actually came with the little shut off piece broken off. It was so inexpensive that I didn't care to complain to get a refund. Positive about the company was very fast shipping and reasonable prices.

October 5, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Kelsy,

I am so sorry about the broken tube connector. We package them with air in the package to make sure they don't get damaged during transit. I will happily replace it for you. In the future, please contact me instead of leaving a negative review.

Thank you,
Judy
A Mother's Boutique

Rated 2 out of 5 stars

Didn't like it!

Straps were to long for me and not able to shorten more. It didn't feel comfortable. Bra didn't hold well pump's cilinders .
Bra material was damaged in the top layer.

October 2, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Andrea,

I’m so sorry that you are having difficulties with the bra that you purchased from me. If the bra is defective, I will gladly replace it for you. And if you don’t like it, you can return it for a refund.

If there is a problem with the item that you purchased from me, please contact me right me. I stand behind all of the products that I carry and if they aren’t right, I will make it right for you. I’m a mom just like you - so please give me a chance to help you. I run a small business, so every customer is important to me. I’m a person, not a huge company and I care very much about the items that I carry and the people who purchase them from me.

Please contact me if you’d like to replace the bra.

Thank you,
Judy

President/Owner/Mother
A Mother's Boutique

Rated 4 out of 5 stars

Nursing Bras

Fast and easy payment. Shipped in the mail the very next day and received them before expected date. Fit exactly how they should. Will buy from them again in the future.

September 14, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Randi, thanks so much for leaving us feedback! We are so happy to hear that you liked your items. If you need anything in the future, please let me know.

Sincerely,

Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Simply amazing

Items came perfectly packaged, exactly as described, and lightening fast! Ordered on Thursday afternoon-on my doorstep Friday afternoon!!!

September 10, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Lisa,

Thank you so much for leaving us feedback. We are thrilled to hear that you love your new items. If there is anything else that you need, please let us know.

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

Rated 4 out of 5 stars

Easy to work with

This was a good experience. I absolutely love the bra I ordered, so much, in fact, that I wish I could get it in non-nursing style for when I'm finished! My only reservation is that I had to send the first one back, the size was a bit off, which I would expect from ordering a bra online. However, since the shipping is not free, the original or the return, the cost can really add up. I was glad the second one fit, because the cost of sending back and forth would quickly use up the $25 "credit" you pay for with the virtual fitting. Overall, I recommend this site, would have given 5 stars if it had free shipping.

September 9, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Lindsay, thank you so much for your honest feedback. We do offer free shipping on orders over $75. Unfortunately, your items were less than that, so your orders did not qualify for free shipping. I wish that I could offer free shipping to everyone, but the fact is that shipping costs me a LOT of money. 75% of the orders on my site do get free shipping and I spend tens of thousands of dollars on shipping items. I wish I got a break on the costs of shipping, but being a small business, I pay the same price that you do when I ship a package - and as you know, it's not cheap. I do strive to provide the best service possible and reasonable shipping rates, when orders don't qualify for the free shipping option.

Thank you again for your feedback and your kind remarks.

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Fast service good product

Wish they carried more in my size, but what I did find (2 underwire nursing bras) are supportive, easy to use and one is so very comfortablem; the other is mostly comfortable. It's so hard to find bras in my size that I either end up using a alternate size or spending a LOT of money! This is the first time I bought bras online and I am suprised that they both are keepers! I received the bras in good timing. The sizing advice was helpful and I will be a return shopper!

September 6, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Amy, I'm so thrilled to hear that your bras both worked well for you. We do have quite a few more styles in your size, so if you need assistance picking out any additional bras, please let us know. We are always happy to help.

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Great company, great selection

I really like the bra and shirt I ordered from A Mother's Boutique. I was worried about ordering it without knowing the fit, but the generous return policy convinced me. However, I didn't need it because everything fits perfectly. The high quality bra and shirt were a great price too. Thanks!

September 4, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Sarah, thanks for leaving us feedback! We are so thrilled to hear that you like your new items. If we can help you with anything else, please let us know.

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

Rated 5 out of 5 stars

Great experience

I am very pleased with my shopping experience. I bought a few items from other websites only to be later notified that most of my items were on backorder for 3 weeks. I was so happy that everything I purchased from A Mother's Boutique was shipped as promised and everything was in excellent condition.

September 2, 2015
Unprompted review
A Mother's Boutique logo

Reply from A Mother's Boutique

Hi Amanda,

So glad to hear that your items arrived quickly and were what you were looking for. Thanks for leaving us feedback!

Sincerely,
Judy
President/Owner/Mother
A Mother's Boutique

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