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Motion Finance Reviews 

1,868
•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Considering 815 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful and friendly throughout the entire vehicle financing process. People appreciate the remarkably fast and straightforward service, noting that everything gets sorted out quickly without unnecessary hassle. Consumers enjoy clear communication and rapid responses to any questions, making the overall journey very pleasant. However, some people mentioned experiencing communication gaps, such as not receiving callbacks and having to chase customer service for updates. A few reviewers also noted that the online verification steps and digital documentation process felt needlessly complicated and stressful.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, smooth, and hassle-free finance... See more

Staff

Reviewers express great appreciation for the staff, frequently highlighting their helpful, friendly, and... See more

User experience

Clients share positive opinions on user experience, highlighting how the application process is fast,... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting the friendly and... See more

Response time

Customers consistently note positive experiences with response time, highlighting fast application approvals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The young lady in the car show room, was very polite and professional in sorting out the finance, I will definitely recommend my friends and family to come and buy 100% genuine company Thankyou agai... See more

Rated 5 out of 5 stars

I have had zero problems with Motion Finance, they've been clear, direct professional and extremely fast in their dealings. Their service has been great honestly.

Rated 5 out of 5 stars

The staff I spoke too were so helpful and friendly. They even called me when they noticed something outstanding on my application and helped get things moving. No complaints at all :)

Rated 5 out of 5 stars

This company provided a fast efficient service, very straightforward. Gave me exactly what I wanted with minimal contact hassle free first class service.

Company details

  1. Car Finance and Loan Company
  2. also in
  3. Business Broker
  4. Finance Broker

About Motion Finance

Written by the company

'Funding the Journey': We set the standard for specialised and personalised vehicle finance brokerage.

Securing motor finance can be complex and sometimes confusing, especially when you're not doing it daily, as we do!

At Motion Finance, we set ourselves apart from other motor finance brokers by delivering a personalised service where we hand-hold our customers from start to finish. We take great pride in our excellent service levels and the relationships we have built with the UK's independent dealerships.

Our committed and loyal workforce provides UK-wide coverage, and with access to a large panel of lenders, we improve our customers' chances of acceptance across all credit profiles.

We can support a wide range of motor finance solutions for both consumers and businesses across all types of vehicles and assets. We offer HP (Hire Purchase), PCP (Personal Contract Purchase), Personal Loans, Lease Purchase, Rate For Risk, and more.

Motion Finance (2017) Ltd is authorised and regulated by the Financial Conduct Authority (FRN 669390). We are a credit broker, not a lender.

Finance is subject to status. Terms and Conditions apply. A guarantee may be required. Over 18’s only. Please ensure you can afford the repayments for the duration of a loan before entering into a credit agreement.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,868)

755 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I had a fantastic experience with Motion Finance, especially as they helped me purchase my first car 🚗

A special thank you to Dale, who helped me throughout the finance process. He was extremely helpful, friendly and professional, and made the whole process so easy and straightforward. Everything was explained clearly, and I felt supported from start to finish.

The service from Motion Finance was excellent, and Dale’s help made buying my first car a really smooth and enjoyable experience.

Highly recommend Motion Finance, and especially Dale, to anyone looking for great customer service and an easy finance process 👏

Thank you, Dale and the Motion Finance team 🙌

August 25, 2026
Rated 1 out of 5 stars

Having to chase customer service just…

Having to chase customer service just fro simple details of the agreement

September 1, 2026
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Reply from Motion Finance

Dear Barrie,

Thank you for your feedback. We are very sorry to hear you were unhappy with your experience with Motion Finance. While your application was completed within 48 hours, we appreciate that the process and communication did not meet your expectations.

We will take your comments on board as we continue to improve the experience we provide our customers.

Kind regards,
Motion Finance

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