Hi The creativity of motionVFX is definitely something for the regular hobbits like me. You can edit so many beautiful, stunning videos with it. I recently made this for my father who turned 90. Mot... See more
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United States
- support@motionvfx.com
- www.motionvfx.com
Replied to 20% of negative reviews
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I admit I was skeptical
I admit, when MotionVFX decided to introduce a “subscription” model I was very skeptical. The truth is, I was very angry. In a world where everything is “subscription” MotionVFX seemed to be one of the few companies still based on the “buy once - use forever. Period”. Then I decided to take advantage of the 14-day trial offered by MotionVFX. I was simply speechless.
The amount of content combined with the number of plugins is enormous. Literally hundreds of elements (such as titles, overlays, trackable elements…), new collections on a practically weekly basis… and in each collection dozens and dozens of new elements of the highest quality and super customizable.
If I had to buy such an amount of content the price would be enormous.
A subscription-based mechanism is the only one that can make this possible (allowing dozens of MotionVFX developers to continue creating and offering content).
Don’t take my word for it though. Activate the 14-day trial and see for yourself. You may still dislike a subscription, but you cannot help but admit the true value of what is being offered.
Jakob helped me a lot good service…
Jakob helped me a lot good service thanks
Extraordinary service: irreplaceable
They solved my problems without hesitation and with great kindness in a very short time. The service is extraordinary
I was having an issue with a plugin…
I was having an issue with a plugin error and contacted the team. They responded very fast and resolved my issue with ease. I love the products MotionVFX has and their customer service is honestly just as great.
Good plugins and helpdesk.
Had a problem with old plugin not working after moving to a new computer. Prompt reply (less than 5mins) and easy to follow instructions. Quickly solved by Jakub. Plugins working again. Happy days.
I had a complicated scenerio that…
I had a complicated scenerio that Marcel uncomplicated and made easy to fix. thank Marcel
It gave me some great features and…
It gave me some great features and ideas for my footage.
The customer service was great too.
Easy to use and perfect support
I thought these were plugins only for professionals, but they are perfectly designed so that even a beginner can use them. I had problems with some plugins, but the support always responded quickly throughout the day. I personally thank Gabriel and Jakub from the MotionVFX team, who took care of me. Thanks also to the entire team for what they create. Now everything works as it should and I will 100% buy more. Once again, many thanks and best regards.
I'm extremely satisfied
I'm extremely satisfied! This program provides me with such a smooth and comfortable editing environment! 😊
Independent of their excellent…
Independent of their excellent products, which they are already globally known for, their support is truly outstanding! Every issue is discussed and resolved, always to the customer’s satisfaction. Really impressive! Keep it up, guys and gals! You’re doing an amazing job!
I had an amazing experience with…
I had an amazing experience with motionVFX customer support.
Their team was incredibly helpful, responsive, and professional throughout the entire process.
They resolved my account issues quickly and made the transition to my new main account seamless.
I truly appreciate their dedication to providing such excellent customer service.
If you're considering motionVFX products, rest assured that not only are their plugins top-notch, but their support team is also outstanding.
Highly recommended!
MotionVFX team is simply amazing
MotionVFX team is simply amazing! Their products are high-quality, easy to use, and perfect for taking video projects to the next level. They’re quick to respond and always deliver fresh, creative tools. If you want professional motion graphics, they’re the team to trust.
Super service
Amazing service
Amazing service. Been a client over 4 years and love everything about the brand, it's a vital service for me in FCP.
My Mininstaller with MotionVFX
My Mininstaller with MotionVFX was not working properly. My plug-ins would show an error sign each time I tried to download them. The support staff at MotionVFX never gave up through a number of emails trying to fix my problem. They fixed it and I was able to get back to the projects I had to complete. Special thanks to Zbiginew and Gabriel for helping me out!
The Ultimate Toolkit for Video Creators
MotionVFX sets the gold standard for high-quality motion graphics and visual effects. Their plugins are seamlessly integrated, incredibly intuitive, and deliver stunning cinematic results with minimal effort. Whether you're a YouTuber, filmmaker, or editor, MotionVFX saves hours of work while making your videos look polished and professional.
I've been a customer for quite a long…
I've been a customer for quite a long time, and their support team has always been quick and helpful. Any issues I faced were resolved efficiently, and their products continue to meet my expectations. Highly recommend!
Seemless and fast support
Seemless and fast support on how to transfer licences to a new mac. Very good support.
Quick turnaround
Quick turnaround. They consolidated two user accounts and got me all set up
Excellent support team
Their support are active and very helpful. Being an old client since 10 years already, I was always satisfied by their products and chat support. Most of problems/bugs were resolved quick.
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