moto-tyres.co.uk Reviews 792

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a tyre and received a tracking number, but it was in a language I couldn’t understand. Three days after placing the order, I contacted customer support via chat because there was no... See more

Rated 1 out of 5 stars

Moto Tyre cancelled my order without explanation. Promised me a refund. I bought a tyre elsewhere because they cancelled my order. They have not refunded me, and now 2 months later have delivered the... See more

Rated 5 out of 5 stars

Smooth, simple transaction. Tyre was ordered, email confirmation sent, delivery update followed a few days later. Tyre turned up a week after that. No issues at all. I wasn’t expecting a next... See more

Rated 2 out of 5 stars

good choice of products at competative prices BUT, unhelpful staff that, instead of answering my simple question, told me to contact my local mecahnic. I thought that was pretty poor but when i goog... See more

Company replied

Company details

  1. Tire Shop
  2. Motorcycle Shop

About moto-tyres.co.uk

Written by the company

Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.

Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.

Our selection covers an unparalleled range in the following categories:

Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.

Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.

Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.

You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.

Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.


Contact info

2.2

Poor

TrustScore 2 out of 5

792 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute shambles of a company.

Moto Tyre cancelled my order without explanation. Promised me a refund. I bought a tyre elsewhere because they cancelled my order. They have not refunded me, and now 2 months later have delivered the tyre I no longer need and refuse to refund me or collect the tyre. Do not deal with this company.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Never again

I ordered a tyre and received a tracking number, but it was in a language I couldn’t understand.

Three days after placing the order, I contacted customer support via chat because there was no response from a real person. I was then informed, through the chatbot, that the tyre had already been delivered.

However, I work from home every day and have security cameras around my house. There is no evidence of any delivery, and no sign that a courier ever arrived.

Despite this, the system continues to claim the item has been delivered. When I try to raise a complaint, I receive no meaningful response, and my emails go unanswered.

At this point, I think that this may be a scam.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute shambles!

Absolute shambles!! It says tyre delivered which is not true, then courier didn’t deliver it twice tho i was home all day! Tried to call moto-tyres, spent 59min waiting for them to pick up (of which 37min as first in a queue) after 1hr of waiting to automatically disconnect me! Now i have no tyre nor money back! Avoid avoid avoid!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Firstly they tried to deliver tyre to…

Firstly they tried to deliver tyre to wrong address, took tyre back and told they couldn't deliver it. Said I would get a refund, 4 weeks and still no refund, customer services keep telling me they have paid me, they haven't, but they are saying have patience, then put phone down, worst service ever I have been robbed. Please don't trust this company

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my tyre – no support, no refund

I ordered a tyre and never received it. The tracking link leads to a weird German website that doesn't even show my name or address, so I can't confirm if it's even for me. I've tried contacting customer service multiple times, but no response for days. At this point, I feel scammed – no tyre, no money, no help. Avoid this seller unless you enjoy throwing money into the void.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!

I wish I saw the reviews before I ordered :( They have shipped one tyre and told me it will be 2-weeks getting to me, who knows when the second tyre is coming... I don't! I am in the process of cancelling the order now already been on hold 20 minutes they make it almost impossible to cancel.

April 28, 2025
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Customer,

Thank you for your e-mail.

We’re really sorry to hear about your experience. We understand how frustrating it can be to deal with delays and difficulty in cancelling an order. This is certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please reach out with your order RD number for immediate assistance, and we'll do everything we can to resolve this as quickly as possible.

Thank you for your feedback, and we hope to make things right.

Team moto-tyres.co.uk

Rated 5 out of 5 stars

The price was the best I could find

The price was the best I could find, the tyre was an established brand and was delivered inside the agreed time by 2 days.

March 29, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Customer,

Thank you for your feedback!

We're glad to hear you found the best price with us and were happy with the quality of the tyre. We also appreciate your patience with the slight delivery delay and are pleased it still arrived close to the expected timeframe.

We look forward to serving you again in the future.

Team moto-tyres.co.uk

Rated 5 out of 5 stars

Great price

Great price, good delivery. No problem with this service

February 4, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Customer,

Thank you for your review. We always aim for great prices and fast delivery. Hope to see you again soon!

Your mytyres.co.uk team

Rated 4 out of 5 stars

As ordered but at bit slow coming.

The tyres took a little while getting here and didn't come together but at least they came and were what I ordered unlike another company I tried. Tyres now on bike and ready for the warmer weather.

January 22, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Philip Cook,

Thank you for your review.

We are pleased to hear that you have received your goods, and we are sorry for the delay caused by customs.

Your mytyres.co.uk team - SL

Rated 1 out of 5 stars

Item was overdue by a week and getting…

Item was overdue by a week and getting in touch with a real person was very difficult.

February 6, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Robert Magill,

Thank you for your review.

We are sorry to hear you've experienced issues while ordering with us.

It seems your order was delayed due to an issue with customs which impacted your order as well.

Your mytyres.co.uk team - SL

Rated 5 out of 5 stars

Top notch company good delivery got…

Top notch company good delivery got notified when delivery would take place reason for using this company is that the price is our competitive

February 7, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Dawkins,

We would like to sincerely thank you for your positive review.

It is a great pleasure for us to hear that you are satisfied with our service. Rest assured, we will continue to do everything we can to meet your expectations in the future.

We wish you continued enjoyment browsing our shop.

Best regards,
Your moto-tyres.co.uk Team

Rated 4 out of 5 stars

Right price and as described

Right price and as described. It takes quite a while for the order to be delivered and there was a little uncertainty between ordering and delivery that it was a scam, but all good in the end and happy with the results. Would use moto tyres again.

January 10, 2025
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Customer,

We would like to sincerely thank you for your positive review.

We were very pleased to read your kind words. For your next order, we will do our best to ensure your satisfaction.

We wish you continued enjoyment shopping in our store.

Best regards,
Your moto-tyres.co.uk Team

Rated 1 out of 5 stars

Wish I had read the reviews!

Wish I had read the reviews!!
Please avoid at all cost !!
I won't go into details but 2 tyres have cost me over £500 .. got hassle over email and a letter saying £130 was being handed over to their debt collectors
This company is NOT in the UK like they CLAIM

October 1, 2024
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mrs Binch,

Thank you for reaching out and sharing your concerns.

We understand the frustration you’re experiencing, and we appreciate your cooperation in resolving this matter.

To address the issue regarding the delivery of the tyres, we recommend contacting DPD directly to obtain the necessary documentation. This proof will help clarify that the tyres were not requested to be left at your property in your absence.

If you need any further assistance or support, please do not hesitate to reach out.

Thank you for your understanding.

Best regards,
Team mytyres.co.uk

Rated 5 out of 5 stars

Lots of choice

Lots of choice. Easy to order. Delivered on time.

August 9, 2024
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Dyer,

Thank you for your review.

We are pleased to hear that your order has gone through without any issues and that you are satisfied with our service.

Your mytyres.co.uk team - SL

Rated 5 out of 5 stars

Excellent all round

Excellent product, service & value. Thank you.

August 9, 2024
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Barker,

We would like to sincerely thank you for your positive feedback. It is a great pleasure for us to hear that you are satisfied with our service. Rest assured, we will continue to do everything we can to meet your expectations in the future.
We wish you continued enjoyment browsing our shop.

Best regards,
Your mytyres.co.uk Team

Rated 1 out of 5 stars

Avoid at all cost

Over priced,
Slow delivery (3 weeks)
Quick to collect (next day of course)
Slow customer services average 45 mins to 90 mins.
Still waiting for a refund a month later, only saving grace is PayPal protection !

Avoid this dreadful company at all costs !!!!

July 8, 2024
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear John,

Thank you for your review.

We understand your frustration with the pricing, delivery delays, and customer service response times. This is not the standard we aim to provide.

To resolve your refund issue promptly, could you please provide us with your order number or contact us directly at moto-tyres@delti.com. We want to address this matter as quickly as possible.

Thank you for your feedback and for bringing this to our attention.

Your moto-tyres Team NA

Rated 1 out of 5 stars

RUBBISH customer service.my husband…

RUBBISH customer service.my husband ordered 2 tyres for only one to be delivered. he has been trying to contact them since yesterday, the day the one ture was delivered, without success. he was number 7 in line, then number 1 for 2 hours. he tried again today and he is number 2 in line for a while. he emailed them without response.

August 13, 2024
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mrs Gezer,

Thank you for your review.

We sincerely apologize for the frustrating experience. It’s unacceptable that only one tire was delivered and that our communication has been so poor. We deeply regret the inconvenience this has caused. Please send us your order RD number to check the case for you.

Edit: It looks like there is no order placed with the phone number an e-mail address you have provided. We kindly ask you to provide the order RD number as well. If the order was placed under your husband's contact details, we would need them instead.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.

Your moto-tyres.co.uk Team NA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look