Moto-Electrical Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving the very next day after ordering. People frequently highlight the excellent product quality, noting that items are exactly as advertised and work perfectly. Reviewers also appreciate the easy-to-use website and the overall superb service provided, often expressing their intent to use the company again. However, some people mentioned issues with product functionality or quality, including receiving a completely flat battery or a non-working key barrel, and generally finding some product quality to be poor.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

People report positive experiences with product, often highlighting its perfect application and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as top-class and super... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied

Rated 5 out of 5 stars

From the Initial Telephone Conversation to placing the order for a LRU and the Prompt Delivery one day later by the Royal Mail this Team operated Superbly. If you wish I will do a Like on Facebook an... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Notch

Fantastic service,simple to order and quick delivery.
Will definitely use again,hopefully not to soon in the future.

August 6, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Glad you found it a simple process :)

Rated 5 out of 5 stars

Found the part easily

Found the part easily, in stock, ordered and arrived in 2 working days

August 9, 2025
Moto-Electrical logo

Reply from Moto-Electrical

That's what we like to hear!

Rated 5 out of 5 stars

Good pricing

Good pricing. Well packaged and prompt delivery.

August 5, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hi! Thank you for the great review!

Rated 5 out of 5 stars

Quick delivery to Northern Ireland

Quick delivery to Northern Ireland. No hassle purchase process with part spec listed clearly.

July 29, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hi Stephen! Thank you for this Glad you got everything quickly :)

Rated 5 out of 5 stars

Quick delivery, excellent battery

I've had a few batteries for a large motor bike and Motobatt have lasted the longest. Need another type. Found the equivalent battery on the main Motobatt web site, type number in Moto-Electrical site, found it straight away, ordered on line with no issues. Delivered the next day

July 10, 2025
Rated 5 out of 5 stars

Triumph Bonneville America Stator

Ordered a stator this morning with great advice with OEM numbers. Realised when removing old stator the wiring under the bike was worn through so didn't need a new stator . No problem with Moto electrical cancelling the order as the staff were very helpful and friendly.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

starter motor

Needed a starter motor, advice from Moto to go on Yamaha web site with the chassis number proved good managed to match part number etc . Part ordered arrived quickly fitted just right and works. Yamaha price £435 Moto price all in £ 75

July 7, 2025
Rated 5 out of 5 stars

An example of how service should be

Great service ordered part 3.30pm and arrived by 10am next day. Phoned for clarification on a couple of points and phone answered straight away. I wish service was always this way elsewhere. 5 stars.

June 30, 2025

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