Bought 2 items, one off it didn’t fit, tried to return, unfortunately. They sell return label on website which cost 12.88 euros, when I tried to purchase it says “ There is £ 127.12 missing until the... See more
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See what reviewers are saying
At first I was a bit afraid to order, because of the plenty of 1 star reviews, however their prices are by far the best for scorpion helmets, so I gave it a try. Everything went perfectly and the item... See more
Don't spend your time and money here 💩. Order a pair of alpinestar mc boot, it was marked as quick delivery and in store. 3 days later they send me a mail that my order have to be send at 2 times. I... See more
I recently purchased my motorcycle helmet from this website. Although I was a bit hesitant after reading mixed reviews, they were the only retailer with the helmet I wanted in stock and at a great d... See more
Company details
Information provided by various external sources
motoin.de - die beste Adresse für Motorradbekleidung, Helme & Zubehör motoin.de ist die Plattform für echte Motorradfans. Seit August 2007 findet man hier alle angesagten Markenprodukte für Motorradfahrer. Egal, ob robuste Lederkombis, sichere Helme oder passgenaue Anbauteile. Motorradzubehör und Motorrad Bekleidung mit bis zu 50% Preisnachlass. Experten Support - telefonisch oder per E-Mail. Höchste Qualität (EC-Norm geprüfte Motorrad Helme). Breite Produktpalette namhafter Hersteller. In unserem Helme Shop finden Sie Klapphelme, Jethelme, Integralhelme und Crosshelme.
Contact info
Rotter Bruch 26 A, 52068, Aachen, Germany
- 02414125990
- info@motoin.de
- www.motoin.de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 2 weeks
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Items received on time to Canada
Items received on time to Canada and in brand new condition as described
Great product
Great product, great price, great delivery! What more can you ask for? Thanks guys, pleasure doing business with you from half a world away.
I can't recommend
I have received back the same defective helmet, which I returned back on my own cost. Four weeks from the riding season I couldn't ride.
Reliable site/company
Reliable site/company, accurate tracking communication, concurrential prices, compliant items. Top one !
I purchased two battery chargers from…
I purchased two battery chargers from this company. I checked all over the internet and couldn’t find any as reasonable as this company. Fast delivery right on time would have no problem ordering again from this company. Thank you all.
Horrible communication
Horrible communication, this was ordered over a week ago still no notification that it’s been dispatched or shipped.
Also, they quote one price and then take a second deduction for shipping rather than providing all the pricing up front. Buyer beware.
Great selection of gear
They have a great selection of gear at really good prices and their shipping was very fast from Germany to my door in only 10 days. Highly recommended!
Fast shipping and great deal!!
Fast shipping and great deal. motoin is my new store!
Nice shopping experience
Wide range of quality clothing with reasonable prices.Fast premium delivery.
The product is perfect
Really solid shop
Really solid shop! Great communication and shipping, quality products at decent prices!
Prices are slightly high.
Prices are slightly high.. The website site is a bit outdated. Communication is a bit lacking, but the service is good. I am a customer from Turkey, so i cannot complain :):)
The goods I received are in perfect condition and I am happy overall..
Good products great prices
Good products great prices, prompt dispatch
2 orders same mistake and no shipment refund.
2 orders same mistake.
I ordered a helmet (order 792784) and it came in wrong color.
Contacted them ,explained the problem and returned the helmet with no cost.
I did return it without the RETURN form included because I forgot to put it in the box so they refunded the helmet but not the shipment cost .
After 2 weeks between the i did the order and they refunded me, I made the second order (799661)
And it came in WRONG color AGAIN.
I contacted them and returned the helmet again but this time filled and sent back the return form.But even with 3 or 4 emails and the form filled asking for the correct item they refunded me the helmet.
So here I am buying it for the THIRD TIME (order 805834)
Hope the color will be the 1 I ordered .
The emails are taking 2 or 3 days to respond and it seems they are not too eager to resolve the problem .
The customer service is slow and doesn't solve much.
Also I will get the shipment cost back with PayPal bacause i don't have to pay because YOU sent the wrong item.
Uptade on my third order :
Same result , the helmet is in wrong color . No help from the support .
Getting good quality at a good priceWhat a really nice jacket fits great…
What a really nice jacket fits great will definitely look at what else I can buy saved quite a bit of money on the jacket.
very satisfied Aussie.
I have purchased a number of items from this company over the years and have always been satisfied with the professionalism and efficiency of the service.
Nice shop
Nice shop, very tidy, good personnel.
Lot of clothing and a room to change clothes. Good prices and service quality.
Service and international delivery
This company provided excellent service with prompt delivery of goods, received well packaged and exactly as described .
Very pleased to have chosen them to deal with, pricing also very sharp.
Motorcyclists, support these guys!
Rex-New Zealand.
As always safe to buy and satisfaction…
As always safe to buy and satisfaction is guaranteed!!! This is second helmet and jacket that I bought from them, it is so easy and fast I prefer them from any other EU shop.
Thabk tou
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