motoin.de Reviews 

2,131
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Bought 2 items, one off it didn’t fit, tried to return, unfortunately. They sell return label on website which cost 12.88 euros, when I tried to purchase it says “ There is £ 127.12 missing until the... See more

Rated 5 out of 5 stars

At first I was a bit afraid to order, because of the plenty of 1 star reviews, however their prices are by far the best for scorpion helmets, so I gave it a try. Everything went perfectly and the item... See more

Rated 1 out of 5 stars

Don't spend your time and money here 💩. Order a pair of alpinestar mc boot, it was marked as quick delivery and in store. 3 days later they send me a mail that my order have to be send at 2 times. I... See more

Rated 5 out of 5 stars

I recently purchased my motorcycle helmet from this website. Although I was a bit hesitant after reading mixed reviews, they were the only retailer with the helmet I wanted in stock and at a great d... See more

Company details

  1. Motorsports Store
  2. Activewear Store

Information provided by various external sources

motoin.de - die beste Adresse für Motorradbekleidung, Helme & Zubehör motoin.de ist die Plattform für echte Motorradfans. Seit August 2007 findet man hier alle angesagten Markenprodukte für Motorradfahrer. Egal, ob robuste Lederkombis, sichere Helme oder passgenaue Anbauteile. Motorradzubehör und Motorrad Bekleidung mit bis zu 50% Preisnachlass. Experten Support - telefonisch oder per E-Mail. Höchste Qualität (EC-Norm geprüfte Motorrad Helme). Breite Produktpalette namhafter Hersteller. In unserem Helme Shop finden Sie Klapphelme, Jethelme, Integralhelme und Crosshelme.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(2,131)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great price, great delivery! What more can you ask for? Thanks guys, pleasure doing business with you from half a world away.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

I can't recommend

I have received back the same defective helmet, which I returned back on my own cost. Four weeks from the riding season I couldn't ride.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased two battery chargers from…

I purchased two battery chargers from this company. I checked all over the internet and couldn’t find any as reasonable as this company. Fast delivery right on time would have no problem ordering again from this company. Thank you all.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible communication

Horrible communication, this was ordered over a week ago still no notification that it’s been dispatched or shipped.

Also, they quote one price and then take a second deduction for shipping rather than providing all the pricing up front. Buyer beware.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of gear

They have a great selection of gear at really good prices and their shipping was very fast from Germany to my door in only 10 days. Highly recommended!

August 29, 2024
Unprompted review
Rated 4 out of 5 stars

Prices are slightly high.

Prices are slightly high.. The website site is a bit outdated. Communication is a bit lacking, but the service is good. I am a customer from Turkey, so i cannot complain :):)

The goods I received are in perfect condition and I am happy overall..

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

2 orders same mistake and no shipment refund.

2 orders same mistake.
I ordered a helmet (order 792784) and it came in wrong color.
Contacted them ,explained the problem and returned the helmet with no cost.
I did return it without the RETURN form included because I forgot to put it in the box so they refunded the helmet but not the shipment cost .

After 2 weeks between the i did the order and they refunded me, I made the second order (799661)
And it came in WRONG color AGAIN.
I contacted them and returned the helmet again but this time filled and sent back the return form.But even with 3 or 4 emails and the form filled asking for the correct item they refunded me the helmet.
So here I am buying it for the THIRD TIME (order 805834)
Hope the color will be the 1 I ordered .

The emails are taking 2 or 3 days to respond and it seems they are not too eager to resolve the problem .
The customer service is slow and doesn't solve much.
Also I will get the shipment cost back with PayPal bacause i don't have to pay because YOU sent the wrong item.

Uptade on my third order :
Same result , the helmet is in wrong color . No help from the support .

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Nice shop

Nice shop, very tidy, good personnel.
Lot of clothing and a room to change clothes. Good prices and service quality.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Service and international delivery

This company provided excellent service with prompt delivery of goods, received well packaged and exactly as described .
Very pleased to have chosen them to deal with, pricing also very sharp.
Motorcyclists, support these guys!
Rex-New Zealand.

August 28, 2024
Unprompted review

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