Motolegends Reviews 

7,021
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff who provide first-class personal service and excellent advice. Reviewers highlight the amazing selection of high-quality products, often noting their comfort and protective features. Many customers appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged. People frequently mention the excellent customer service, including personalized fittings, free adjustments, and a welcoming atmosphere with refreshments. Many customers express long-term satisfaction and trust, considering the company their go-to for gear due to the reliable quality and service.

What people talk about most

Product

Clients share positive opinions on product, highlighting the high quality and performance of items like Klim... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Staff

Customers had positive experiences with staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding. A totally different experience from that recieved from other large mainstream motorcycle gear retailers. The personal service is first class throughout in both the selection an... See more

Rated 5 out of 5 stars

As always, excellent customer service. I bought a Kriega backpack 7 years ago & unfortunately some of the stitching on an integral part to carry this suddenly came away. Kriega give a 10 guarantee on... See more

Rated 5 out of 5 stars

Moto Legends is company I have used for many years. Top quality brands at fair price. The reason for writing this review is when recently I had a problem with a pair of boots that were only a few... See more

Rated 5 out of 5 stars

Made a recent trip to Motolegends for PFS adjustment to my Shoei Neotec 3. When purchased, the PFS system check was not fully available so Chris fitted it old school. This was great but always wondere... See more


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop

Information provided by various external sources

We're different to other sellers of protective wear. We're not interested in the run-of-the-mill, and we don't set out to do cheap. We sell only the best gear: the most technical, the most protective, the most stylish, and the most comfortable. We're never swayed by what the manufacturers tell us sells best; we're motivated only by finding what's new, what's different, and what works. Our typical customer has probably grown out of sports bikes, and today rides something sit-up: a naked bike, a cruiser, a sports-tourer, an adventure bike, a retro-styled machine, or perhaps even a genuine classic. He is older than the average biker. He likes to make a statement, both in what he rides, and in what he wears. We are also, we’d like to think, a notch or two above your average dealer when it comes to ladies’ wear. And that may have something to do with the fact that we are owned and run by a woman: Sara Linney. We’ve put together a terrific collection for female riders and pillions. Take a look at the site, or come and visit our amazing shop in Guildford. You won’t be disappointed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,021)

686 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered the wrong colour jacket but phoned the next day and they were able to send the correct colour instead. Very happy customer.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good kit, good advice, good service.

Excellent, no-nonsense service as ever. Bought a Shoei J.O2 and it arrived promptly. Shopping online can be a bit hit or miss sometimes, but I'm confident that if something doesn't fit, I can return it easily. So that's a BIG plus.
Additionally, the prices are always competitive, so I'm a happy bunny!

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Fine until it’s time for a replacement

Fine until it’s time for a replacement

Disappointed in the customer service
I’ve bought gear from Motolegends a few times now and not had any issues.
Around 3 months ago I decided to purchase a pair of Rukka themog + gloves, for winter use on Blood bike rides.
Rukka gloves are advertised as having a two year guarantee.
I wore them for a few days out on dry cold days and all was good.
On cold v wet day, I noticed water ingress on dual carriageway at speed.
This gradually got worse during the day, the gloves were absolutely saturated by the end of the day.
I reported this to Motolegends, I was asked to test them again, before returning them.
“Fair enough “
So a month later again on shift, I was on the M4 in heavy rain.
I noticed rain entering the fingers of the left glove.
This got worse during the drive, the glove was soaked.
I could feel the water entering at the finger tips.
I again reported this to Motolegends and was asked to return them.
A week later I was contacted by a representative, I was told the gloves didn’t leak and that I was probably not wearing them correctly!
I’ve been wearing motorcycle gloves since I was 16, I’m now 62!
I bought the gloves to use with a Rukka Nivala suit with double cuffs.
(The gloves were well tucked into the sleeves, sleeves were well velcroed up and zip closed, no water entered the sleeve area, it came in through the finger tips)
Motolegends returned the gloves and advised to send them to Gore-Tex if I wanted them tested.
So Motolegends after spending hundreds of pound with you over the years, I will take my business elsewhere from now on.
Potential buyers need to be aware that Motolegends are fine until you have a problem.
Then the Chap in the hat, loves to write what he obviously thinks are hilariously funny responses, rather than customer service.
As you can see from his reply below.

What a way to deal with customers, that have bought faulty goods.

So use this company if you think things will never go wrong.
Because if they do there’s no warranty from them.
Just sarcastic reply’s

Update

I sent the gloves back to Goretex and not surprisingly they were found to be defective.
Gortex refunded the moneys and my postage.
So thanks Goretex.
I’ll now take my money to sports bike shop, who have an Excellent customer service.

February 10, 2026
Unprompted review
Motolegends logo

Reply from Motolegends

Like a lot of people who have been riding as long as Rohan Barker, he's a bit of a know-it-all.

That having been said, it didn't stop him, having been seduced by a reduced price, from buying a glove that is completely incompatible with the Gore-Tex cuffs on his Rukka Nivala jacket.

And so when he told us that his hands had got wet, it didn't surprise us, because that's what's always going to happen with a knitted cuff in heavy rain when worn with a jacket with short sleeves like the Nivala's.

We told him to contact Gore because that's the only way to make a waterproofing warranty claim on a Gore-Tex product. Gore simply won't deal with retailers. But he just wouldn't listen to us; he insisted that we test them.

But we have none of the equipment to properly test a glove for waterproofing. Instead, we used a very basic ‘sink' test, and actually we didn’t find that they let water in. But we told him that for the definitive result he should contact Gore, as we had originally told him to do.

Subsequently, this is what he did. Gore found that they did leak. They replaced them.

If he had listened to us from the outset, the matter would have been resolved so much more speedily. And without all the unnecessary verbiage. A complete waste of time and everybody’s energy.

But, as ever, some dogs are just too old to learn new tricks.

Rated 5 out of 5 stars

Worth trying on first.

Rode up to Motolegends as I wanted to buy some Rokker jeans and really I needed to try them on as jeans can be a weird fit on me.
When I arrived the shop was busy so I was offered a coffee in a nice little waiting area. Nice touch that.
Anyway not long and I was in. I was promptly served by Chris who listened to what I wanted and was straight on the case. I tried the jeans on, found the perfect fit and the important bit was Chris set the knee armour to the correct position.
Overall very impressed with garment knowledge and the swift but personal service I received.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I visited the store this week

I visited the store this week. I wanted a light weight suite. I dealt with a man named Rob. He was extremely knowledgeable about all the products,sizes what would fit/not fit me. He was patient and gave me all sorts to try on. I went out very happy with my new purchase. Well done.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Another successful visit to…

Another successful visit to Motolegends. This time for some Level 2 armour for Rokker Jeans, a heated jacket, a back protector and a Held waterproof jacket. All expertly fitted with the help of the Motolegends team. Being of a 'certain age' I was skeptical about the heated jacket, not really believing the hype around it. The heated jacket is for my wife, but while there I tried one on. Oh my goodness...! I was shocked. I'm now a convert to heated jackets... If you ride in colder weather GET ONE.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Proper pros

These guys not only stock such a wide range but they know their stuff. I’ve bought both in store and online. This time was an online purchase. Quick, efficient and delivered exactly when they said. Very professional and that’s a rarity very often

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

knowledgeable assistance…

I valued The knowledgeable assistance of the salesman which gave me confidence in the items I chose to buy and also aid my decision not to buy another item at least at this point in time

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

KLIM Zephyr

I bought a KLIM Zephyr wind shirt from the great people at Motolegends recently. Can't understand why I didn't buy one a long time ago!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and choice of products

Excellent customer service and very good advice to ensure I bought the Rocker jeans with the best possible fit.
Their on-line explanations of all sorts of products are extremely helpful and provide a lot of detailed information to help select the right product for you.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Always first class

Another very enjoyable, albeit expensive, visit but I did go on a Friday afternoon with the intention of giving my credit card a workout. After a short wait in the waiting room I was greeted by the team like an old friend and was served by Sara. My purpose, was to purchase a leather jacket. Being a tall person, 6’ 2”, there was only one real contender, and the first (and only) jacket that Sara brought out was the Belstaff Turner. It fitted like a glove and with the addition of a back protector, I was very happy indeed. Not a cheap jacket, but an investment and money well spent. The whole Team at Motolegends go out of their way to ensure they deliver first class service, even when it’s busy. There may be other motorcycle clothing retailers nearer to where I live, but I always come here for my gear, as you will get served and not left to wander around aisles of overcrowded racks of clothing.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Got myself a nice pair

Needed a new pair of gloves, researched on the website and saw one of the recent emails so knew roughly what I wanted. Straight in, quick chat, tried on a couple of pairs and got a really nice pair! Excellent advice and service as usual.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Been a while since I had been to Motolegends but having decided it was time for a new lid I thought I would pop in and utilise their expertise.
I was pointed in the direction of Joe to assist and explained that I was leaning towards a new Arai but was also keen to try the Shoei. Joe was super helpful allowing me to try the Arai and checking the fit before also measuring and then putting me in the Shoei. After some deliberation I decided the Arai was my preference and Joe then customised the cheek and skull pads and fitted my comm's so I could ride home in it!
Superb service and extremely pleased with the new Arai Quantic which is a great fit and feels even better than my previous RX-7V.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased two items recently from…

I purchased two items recently from Motolegends. The first was the Held Hydro rain jacket and pants. I followed Christopher’s advice and sized down. They fitted perfectly. They are very stretchy and the trousers are very high wasted, which is what I was looking for. The second order was for Daytona Road Star Pro GTX wide fit boots. I had watched a video which Motolegends had explained the different types of boots and there advantages. They came quickly and fitted well. I have been pleased with how Motolegends make you feel like you have been to their shop. The videos explain everything about the product so that when you get the product there is no surprises. I would recommend them for motorcycle gear.

April 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look