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Company details
Written by the company
Online webshop for secondhanded motorcycle parts.
Contact info
Rijkelstraat 48, 3550, Heusden-Zolder, Belgium
- +32 (0)11/455 755
- info@motoparts.eu
- www.motoparts.eu
3.5
Average
19 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad service
-A striking expression of arrogance. It speaks its own language.-
I purchased a right side intake crankshaft for a BMW R1200RT LC 2016 and received a non-right side intake crankshaft instead. When I discovered the delivery error, the seller informed me that eBay does not offer refunds after a month, even though we are within the EU. The seller does not understand the legislation they are operating under. I cannot recommend shopping there.
January 22, 2025
Unprompted review
Reply from Motoparts Europe
Hello
We are sorry to hear that you are not satisfied with your experience.
Please be aware that, in accordance with eBay’s return policy, we do of course accept returns, especially when an item is damaged. In your case, your request reached us several months after the purchase, well beyond the usual return period set by eBay. Despite this, we have exceptionally offered to take back the part, on the condition that the return shipping costs are at your expense, which we believe is reasonable under these circumstances.
Our goal is always to find a fair solution for our customers, even when deadlines have passed. We regret that our offer was not accepted.
Kind regards,
Team Motoparts-Europe
I ordered parts for my Honda CBX on…
I ordered parts for my Honda CBX on Thursday morning from the UK and they were delivered to my house the following afternoon - incredible service!
The parts were as advertised and are now fitted and working on my motorcycle.
I would have no hesitation in recommending them.
May 22, 2022
Unprompted review
Reply from Motoparts Europe
Thankyou so much! Hope to see you again. Regards
Arrived quickly & all good thank you
Arrived quickly & all good thank you. It was delivered from Belgium more quickly than goods bought from the UK.
Price was competitive and the item, a used exhaust part, was as described.
John Lang
December 22, 2020
Unprompted review
Reply from Motoparts Europe
Hi John, thank you very much. Merry Christmas and a happy New Year! Kind regards
This is the first time I have purchased…
This is the first time I have purchased from Motoparts. The description of the item was accurate, this is very helpful to decide on buying. The purchasing process was very straight forward and easy. The item was packaged very well and the shipping did not take long to get to me. I will be happy to use Motoparts again in the future.
Regards,
John Martin
December 17, 2020
Unprompted review
Reply from Motoparts Europe
Hi John, happy to hear you are satisfied. Hope to welcome you soon! Kind regards
Everything was perfectEverything was perfect.
Everything was perfect. Order shipped and received in an extremely efficient time frame.
Product received in excellent condition and packages well.
I'm sure it's gonna fit the bike I ordered for. I have a CRM80 and this is for a 125 but I think that they are they same. My fault if not.
A pleasure doing business with this company
November 25, 2020
Unprompted review
Reply from Motoparts Europe
Hi Peter, so nice to hear. Thank you! Even if it does not fit you can send it back. We always give a "not good, money back guarantee". Kind regards
The parts were better than expected and…
The parts were better than expected and the delivery time was very fast.
I will keep checking to see if you have items that I need.
Thank you again
Henry
November 24, 2020
Unprompted review
Reply from Motoparts Europe
Hi Henry, thank you for your review! We really appreciate this.
Hope we can help you again some time. We are adding new parts every day so check it out regulary. Kind regards
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