Motors (Coalville) Ltd. Reviews 

24
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

After our car was stolen we needed to find a replacement quickly. We found it with this company. I spoke to Adam who was very friendly and helpful. We purchased the vehicle without seeing it. Jack ar... See more

Company replied

Rated 1 out of 5 stars

Bought a car, and check with employee whether something is covered by the warranty. Employee calls to explain that anything gearbox and engine related is covered, and that the specific thing i'm gett... See more

Company replied

Rated 5 out of 5 stars

Just bought a nearly new Ford Puma from Russell at Motors of Coalville, although we live 150 miles away! Fantastic to deal with from start to finish and so knowledgeable and helpful; he made the whole... See more

Company replied

Rated 5 out of 5 stars

Hi. Great service today from the service department sorting out my c max what a difference between garages I wouldnt look at any other ford garage in the area .they know how to treat a customer . I... See more

Company details

  1. Car Dealer

Written by the company

Used car dealership, established in 1937 offering Used car Sales, service & Parts.


Contact info

3.7

Average

TrustScore 3.5 out of 5

24 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(24)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliabiable and Efficient Servicing Department

Due to faulty information given at the supplying car dealership, I have been a thorn in the side of the service department. At all times they have persevered in resolving an intermittent fault, with good humour. I have bought all of my previous 12 cars from 12 different dealers, the 13th will be from Motors Coalville, as the department have never let me down in the 7 years that they have repaired my cars.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service motor coalville

Hi. Great service today from the service department sorting out my c max what a difference between garages I wouldnt look at any other ford garage in the area .they know how to treat a customer . I have already bought a car of these guys and one of another ford garage in area in last year and when I come to change both cars will be coming from motor coalville not from other crowd that dont know how to treat a customer. Top Mark's again during these difficult times

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Dealer......Great Bloke!

Bought an almost new Puma from Motors Coalville Ltd, Ford Dealership.

Despite all these strange times we are living through, with Covid-19, and orchestrating the deal remotely from 60miles away, the process was hassle free and pleasant.....a dream.

Covid-19 precautions taken seriously too, very professional - yet still with the "Human-Touch".

This was in no small measure down to Shane Buxton who was polite, understanding, fair knowledgsble and, above all, a genuinely nice guy - a pleasure to deal with Motors Coalville Ltd and especially Shane.

If you are in the market for a car (particularly a Ford I guess) I would definitely recommend these guys.....and maybe ask for Shane too (top guy)

May 21, 2020
Unprompted review

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