MotorServ UK Reviews 

276
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I took my Mercedes C180 to this garage for a routine service, and the car was running perfectly when I handed it over. After the service the car was dropped off at my place, the engine... See more

Company replied

Rated 5 out of 5 stars

As we’re touring England during our summer break, the reminder/warning indicator popped up on our dashboard showing “visit near nearest workshop to check brakes”. We called them well after their opera... See more

Company replied

Rated 1 out of 5 stars

I sold my car through their services, and it's been four months, but I'm still waiting to receive my payment. Unfortunately, there are several others facing the same issue. The director of this c... See more

Rated 5 out of 5 stars

We have used Motorserv UK for our personal and work vehicles for several years. The service has always been proactive and the staff friendly and approachable. The staff are very polite and helpful. Ou... See more

Company details

  1. Car Repair and Maintenance

Written by the company

Family owned, multi award winning, large scale Motor Service and Repair Centre - Proud to be Solihull's home of the £15 MOT with a no pass no fee guarantee! We service all makes and models and run one of the largest independent garages in the Solihull and Birmingham area.


Contact info

2.9

Average

TrustScore 3 out of 5

276 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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2.9

All reviews

(276)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect, professional service. Had wheel alignment and am delighted. Do not hesitate!

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and simple

Professional and simple. I always take my car here for an MOT because the price is very cheap and the quality of the service is very good. I would recommend to anyone

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Motorserve for a MOT test.

Used Motorserv for a MOT test recently and it was the usual professional service that I am used to.
The face to face contact using the office window for COVID precautions worked well.

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

Definitely worth Service and MOT.

Absolutely perfect service from start to finish. Picked the car up early AM and kept us informed throughout the day of all progress. Sent a video via text showing every detail of the MOT and pointed out any recommendations. Then a checklist of advisories we could accept or refuse. Slightly on the expensive side so able to decline things that seemed overpriced however that's not to say other garages would be hugely cheaper. Overall the cost for service, mot and oil change was excellent and I was thrilled. The car came back the next day beautifully clean. I will definitely be coming here again for next year's MOT and service.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish.

From start to finish my experience buying a car was made simple. Mo assisted me and nothing was too much bother my car was even delivered from Birmingham to London. The car was as exactly as described and I am over the moon with it. I would like to thank Mo for the service I was given.

I would certainly use again and recommend anyone to check motorservuk out!!

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

I used Motorserve Solihull for my MOT again.

I used Motorserve for my MOT for the third time as they offer an excellent price and are not far from where I live. I found (despite Covid19 precautions) that they were easy to contact and discuss locally outside the temporary serving window, with a very good booking system for work and excellent feedbak by phone and text for pick up or questions about work required. I was also inpresed by their after-job interest in what I thought about them. All in all, I see them as a very efficient and cost concious organisation which wants good customer relations. I would like to single out Alex and the MOT mechanic who inspected my car re its fail and subsequent speedy retest after I fitted new Number Plates, for great customer service - I shall use them again!

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

1st time using this company

1st time using this company. Mo went above and beyond to help out all he could. Excellent service and easy transaction. Thank you motorserve. Made me feel special. Really pleased.

October 10, 2020
Unprompted review
Rated 5 out of 5 stars

new car

bought myself a nice new car from the guys here. Was very easy conpleting tge purchase. Car is in immaculate condition.
Thanks

October 2, 2020
Unprompted review

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