Banner for Motortradeteam

Motortradeteam Reviews 283

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and friendly, making the entire process smooth and pleasant. The service is frequently described as efficient, quick, and hassle-free, with many appreciating the ease of the user experience from initial contact to final payment. However, some customers were dissatisfied with the pricing, noting that the initial quotes were sometimes significantly reduced upon collection, leading to unexpected renegotiations. A few people also mentioned occasional delays in communication or arranging collection times.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, politeness, and helpfulness.... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of staff... See more

Price

People report ambiguous experiences with price. While some customers praise fair prices, quick processes, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe the process as smooth, easy, and... See more

Customer communications

Customers consistently note ambiguous experiences with contact. While many report quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sarah contacted me & I uploaded photographs, we negotiated a price for my two Suzuki Van Van’s. Within 24 hrs a collection was arranged. Simon came to my home, paperwork soon done, money transferred... See more

Company replied

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

From the first enquiry they were straight shooting and realistic with me, no sugar coating just straight to the point and honest about price etc. James on the phone was helpful as my first point of... See more

Company replied

Rated 5 out of 5 stars

Scott was exceedingly helpful, I explained that I’d needed to walk 40 minutes to reach the destination of where my vehicle was to be picked up from. Scott kindly offered to pick me up to take me to th... See more

Company replied


Company details

  1. Used Motorcycle Dealer
  2. Motorcycle Dealer
  3. Motorcycle Shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bit of false advertising

Bit of false advertising going on.....'We buy any bike in any condition' is not a true statement is it?

Poor communication and they clearly can't be straight with you.

April 28, 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for taking the time to leave a review.

We buy a wide variety of motorcycles, but we’re not always able to proceed with every enquiry. This depends on whether it’s commercially viable based on the bike, location, and current market conditions.

We always aim to assess this as early as possible and keep the process clear and straightforward for customers.

Rated 5 out of 5 stars

Efficient, friendly and good value

Unlike several other similar companies who didn't bother replying to me after I contacted them online, Motortradeteam immediately texted me and I was phoned shortly afterwards with a quote. Having accepted it I was contacted 24 hours before the planned collection to check it was convenient. Then I was contacted by Scott, the bike collector, an hour before he was due. He was very friendly, efficient and professional. The agreed cost was paid to me there and then with no quibbling. I was very impressed.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

No hassle experience, other than a bit of chasing to get the bike collected.
Collection service from Scott was great, really nice guy, bike was a bit seized, got it moving, loaded, sorted paperwork efficiently, chased office to get transfer payment processed, can’t fault.

April 20, 2026
Unprompted review
Rated 2 out of 5 stars

Agreed price with Sarah who seemed…

Agreed price with Sarah who seemed great, nice chap came to pick up bike but only then did they find a discrepancy in the mileage on the bike which had happened many years before I owned it so wanted to negotiate a much lower price. I’d been absolutely honest all the way through and this has left a bad taste. The sale was not completed and the bike is back on eBay.

April 24, 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi, thanks for your feedback – and we appreciate your kind comments about Sarah and our driver.

We completely understand your frustration. The mileage discrepancy only came to light during collection, and regardless of when it occurred or whether you were aware of it, it does affect the bike’s value in the market.

Because of that, the offer had to be revised to reflect the new information. We always base our prices on the details provided, so if something material changes, the valuation has to change with it.

There was absolutely no pressure to proceed at the revised figure, and we respect your decision not to go ahead.

All the best with the sale.

Rated 5 out of 5 stars

Sold my BMW R1200RT

Sold my BMW R1200RT, Aaron came and picked the bike up, hassle free, friendly and polite. Cheers for a smooth sale

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Polite quick and efficient.made the…

Polite quick and efficient.made the process as easy as possible and helped with queries along the way ,shout out to Scott and the delivery driver and the delivery team,managed to re-arrange a collection within 24hrs.i recommended after opting for their service 👍😉

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Cracking service

Cracking service. No complaints.
Really was a pleasure to deal with. Pick up of the bike was top notch. Payment on site , paper transfer completed swiftly.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Was called back and the offer I got was…

Was called back and the offer I got was insulting to say the least,20q7 ktm 1290 super adventure sport on 20k very nice condition was offered 3k ???? Can only think they prey on desperate people, no wonder they buy 90% of bikes with offeres like that whp wpuldnt, 2.7k less than we buy any bike

March 12, 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for the review. I’ll be honest, we had to read it a couple of times to work out what was being said (we’re still not sure what year a “20q7” is!).

The figure mentioned in the review isn’t the figure that was discussed, and the comparison made with another bike buying service was actually a part-exchange valuation against another bike, which isn’t directly comparable to a company purchasing a bike outright.

Our initial prices are simply automated guide figures based on the information submitted and are reviewed properly once we speak to the seller and understand the bike in more detail.

As for buying “90% of bikes”, we’re not sure where that statistic came from, but if it were true our job would be a lot easier!

We wish you the best with the sale.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look