Absolute piece of junk . Plastic melted on second use. Company would not replace despite being under warranty.
Reply from Mountfield Lawnmowers
We’re very sorry to read your review and regret that you’re disappointed with your experience.
As the machine is still under warranty, we advised you to take it to an authorized service center so that our technicians could properly inspect the product and determine the cause of the issue. This is the correct procedure for warranty claims, as it ensures the product is professionally assessed and, where applicable, repaired or replaced according to warranty terms.
We understand how frustrating this situation must be, and our intention has always been to guide you toward the fastest and most appropriate solution under the warranty conditions. If you still need assistance locating the nearest service center or have any further questions, please feel free to contact us directly — we will be happy to help.
