Good mower but wheel broke after two cuts waiting for a replacement almost a month now. Customer service is poor very disappointed.

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Product details
Brand: Mountfield
All reviews
Works perfectly,
Very pleased with the Lawnmower Easy to assemble & easy to use would definitely recommend
This is the best mower I’ve ever owned
Came broke trying to get replacement still no contact
Excellent... never will I buy a lawnmower that isn't self propelled again
Brilliant little mower.
Excellent
Good basic mower not hard to manoeuvre as quite light for a petrol . Idles quite quickly. Cots well
If I knew it was designed like this, and didn’t have a lever then I would never of bought, the pictures and manual that are supplied are misleading as you think your getting a self propelled one. I would never buy from them Again. They said the manual is wrong but supply it with it.
Sent with wrong handle
Great price, well built.

Reply from Mountfield Lawnmowers
The mower was easy to put together by one person. Once fuel and oil were added it would not start. I tried to call the number to request some help, however i was made aware the call was being transferred to Italy and although I was 'number 1' in the queue for 45 minutes the call wasn't answered and I was unable to wait any longer. My partner was able to fiddle about with the spark plug and other bits in the engine and following this it started. We bought this to replace another mountfield we had for over 15 years. It was a larger model and had the ability to set the speed. It would be good to have these extras on smaller models too. The grass was quite wet so used the highest setting and it made a really good job. It also collected the cuttings and left little mess to clear up afterwards. I would recommend the mower for a smaller garden.
Good compact reasonably priced lawnmower. Easy to assemble, though it would be helpful if the instructions as regards the existence or otherwise of a throttle were less ambiguous.
