MountVacation Reviews 

2,447
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Hotel Alemagna is a perfect Hotel for a weekend get away. The rooms are very clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Breakfas... See more

Rated 4 out of 5 stars

Good: Ease of selecting and ordering desired destination. Bad: Not possible to add friends to be near. We are 3 family we order each for itself, of course we would like to have apartments as close as... See more

Company replied

Rated 5 out of 5 stars

I'm not a fan of commercials, but notifications remind me to take a break from work and think that it's good to take some time off. The check-in itself is easy, friendly and I will be happy to continu... See more

Rated 5 out of 5 stars

I was very pozitively surprised with my reservation. Even when I called, I got every information I needed and the lady on the line said that she would call me back, when I asked about some detail and... See more

Company details

  1. Ski Holidays

Information provided by various external sources

Smo slovensko podjetje, ki je eno izmed glavnih ponudnikov nastanitev in počitniških paketov v Evropi za hotele in apartmaje v Alpah. Specializirani smo za ponudbo izjemnih akcij in brezsrkbnih počitniških doživetji. Ne glede na to ali se zanimate za smučanje, pohodništvo ali pa enostavno želite obiskati svojo najljubšo destinacijo, bomo poskrbeli, da bodo vaše naslednje počitnice take, kot si želite!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.7

All reviews

(2,447)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pozitively surprised with my…

I was very pozitively surprised with my reservation. Even when I called, I got every information I needed and the lady on the line said that she would call me back, when I asked about some detail and she really did call less then 2 hours later. Thank you!

October 23, 2024
Rated 5 out of 5 stars

I couldn't recommend it more

Clear instructions on the web site and helpful assistant on the phone. After booking was made I found out that I placed the nickname of my friend and ask them to change it and they changed it immediately-no question asked :) Very satisfied with the whole customer experience.

September 3, 2024
Rated 4 out of 5 stars

Good

Good: Ease of selecting and ordering desired destination.
Bad: Not possible to add friends to be near. We are 3 family we order each for itself, of course we would like to have apartments as close as possible no option.

September 1, 2024
MountVacation logo

Reply from MountVacation

Zdravo Peter. Hvala za oceno in feedback. Žal se pri veliko objektih v Franciji spreminja način kako funkcionirajo in je težje ugoditi želji kot je vaša. Razlog zato je v načinu poslovanja Francozov. Vsak apartma je namreč lastniški. Ko se hiša zgradi, so lastniki obligirani dati svoje apartmaje v turistične namene za nekaj let (po navadi 7-10 let). Takrat so možne praktično vse želje in kombinacije. Po preteku teh let, pa lahko privatni lastniki umaknejo apartma iz sistema za oddajanje v turistične namene in je realno apartmajev v turistične namene vse manj pri verigah. Vsekakor bomo zapisali prošnjo na Pierre & Vacances, da vas namestijo čim bližje možno v objektu. Hvala vam za zaupanje in srečno. Dejan iz MountVacation

Rated 1 out of 5 stars

Not satisfied with agency

The paid accommodation was not what we got. We even paid for things what was included.
The agency didn't respond, didn't do nothing, they are not responding on my emails.
Overall experience with agency is below satisfying.
My reservation number is ORS/11505

June 29, 2024
Unprompted review
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Reply from MountVacation

Dear Sirs, can you please add your reservation number to your review, so we can trace your booking and check internally what went wrong?

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