Mouseprice Reviews 130

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

I've tried this website again and now it seems not to work at all. Additionally, in attempting to log in, my antivirus package blocked it, telling me it had been directed to a phishing site. A once... See more

Company replied

Rated 5 out of 5 stars

I signed up for the 7-day trial and I'm sure I cancelled my billing. Anyways, they billed me for the 1st month and I cancelled on the day they charged my account so I was no longer a Pro member and... See more

Rated 5 out of 5 stars

They've made improvements over the past year or so, and it's now as good for me as any of the alternatives that are far more expensive. I'm talking about the Pro version.

Rated 4 out of 5 stars

Update 22/06 Had email from lovely chap explaining what's going on / planned etc which you can't fault so up to 4*. 5* waiting for when the final tweaks have been done 👌. Will be good to get it bac... See more

Company details

  1. Online Marketplace

Written by the company

Find house prices for any area within the UK. With current property valuations and sold price history for every UK home you can be sure to pay the right amount for your next home. Mouseprice also lists properties for sale and to rent.


Contact info

3.8

Great

TrustScore 4 out of 5

130 reviews

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Rated 1 out of 5 stars

I have used Mouseprice for many years…

I have used Mouseprice for many years and found the portal excellent. I now see that PropertyHeads have now bought the portal off Landmark. The portal is now useless and does not work as it previously did. So Mr. Ben Davis CEO PropertyHeads please restore the portal to it's previous excellent service otherwise, like many of the other reviewers I shall look elsewhere for valuations. A big 👎

May 22, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi David,

Thank you for supplying your contact details. I have emailed you to apologise for the old Mouseprice site not meeting your expectations. I look forward to working with you to ensure the new Mouseprice site does not disappoint.

Kind regards,
Ben Davis

Rated 1 out of 5 stars

Waste of time now

Waste of time now, can't log in, valuations erratic, adverts popping up all the time you can't even access the info that's there. Shame as it was really good

April 25, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Tracey,

Firstly let me apologise for the difficulties you experienced when visiting the old Mouseprice site in April.

Many of the things you mention were legacy issues from before we acquired the site, and or related to the handover itself.

We will always be striving to improve the new Mouseprice site but I believe the specific issues you refer to have all now been fixed.

If you are minded to visit the new site, I would welcome your feedback (support@mouseprice.com) and promise you that I will look to resolve any outstanding issues.

Thanks,
Ben Davis

Rated 1 out of 5 stars

Don't waste your time

I used to tell people to ignore the other valuation sites and use mouseprice as it was pretty darn accurate and good to use imo.

Its not useable now. Prices are ridiculous, site is buggy, can't login, can't reset password the list goes on.

Don't waste your time.

April 25, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Chesney,

Firstly let me apologise for the difficulties you experienced when visiting the old Mouseprice site in April.

Many of the things you mention were legacy issues from before we acquired the site, and or related to the handover itself.

We will always be striving to improve the new Mouseprice site but I believe the specific issues you refer to have all now been fixed.

If you are minded to visit the new site, I would welcome your feedback (support@mouseprice.com) and promise you that I will look to resolve any outstanding issues.

Thanks,
Ben Davis

Rated 1 out of 5 stars

I joined mouseprice in 2008 and it’s…

I joined mouseprice in 2008 and it’s valuation of my house and houses we had looked at prior to buying this one were always pretty accurate and I have kept a check on it over the years. My house is now apparently worth a couple of hundred thousand less. I am also glad to see that I am not the only one who has found this.

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

Used to be great. Now unuseable

Used to be great. Nothing works anymore. Can't use any menu items (404 errors) won't search. Ads everywhere and unusable. No searching by no of beds etc.

Why would someone buy a company that is great and change its product so its completely non functional and ruin their investment.

Great work PropertyHeads

March 10, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Dave,

Firstly let me apologise for the difficulties you experienced when visiting the old Mouseprice site in March.

Many of the things you mention were legacy issues from before we acquired the site, and or related to the handover itself.

We will always be striving to improve the new Mouseprice site but I believe the specific issues you refer to have all now been fixed.

If you are minded to visit the new site, I would welcome your feedback (support@mouseprice.com) and promise you that I will look to resolve any outstanding issues.

Thanks,
Ben Davis

Rated 1 out of 5 stars

If I could give it Nil I would

If I could give it Nil I would, my place dosent even register anymore nor does my Dad's place.. They used to.. Like all things that start off well someone thinks they know better and totally f**ks it up.. As has been said, if it ain't broke leave it alone..

March 5, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Stephen,

Sorry for any inconvenience caused by the missing addresses. Please can you email us (support@mouseprice.com) the addresses and I confirm that this has definitely been fixed.

Thanks,
Ben Davis

Rated 4 out of 5 stars

So close to being as good as the old Mouseprice

Update 22/06
Had email from lovely chap explaining what's going on / planned etc which you can't fault so up to 4*. 5* waiting for when the final tweaks have been done 👌. Will be good to get it back to what it used to be or as close to it as possible

February 18, 2021
Unprompted review
Rated 1 out of 5 stars

How the mighty have fallen

How the mighty have fallen. This was once a fantastic and accurate site. The information on it now is completely wrong, I don't know what happened to their old algorithms, but the new one clearly don't work. Both the property and rental estimates are way off. My previous login details don't work, even resetting the password doesn't work. Makes me question the security of the website because no attention was paid to the functionality. Can't find any where to contact the owners of this site.

February 16, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Rayland,

Firstly let me apologise for the difficulties you experienced when visiting the old Mouseprice site in February.

Many of the things you mention were legacy issues from before we acquired the site, and or related to the handover itself.

We will always be striving to improve the new Mouseprice site but I believe the specific issues you refer to have all now been fixed.

If you are minded to visit the new site, I would welcome your feedback (support@mouseprice.com) and promise you that I will look to resolve any outstanding issues.

Thanks,
Ben Davis

Rated 1 out of 5 stars

Terrible

Terrible, terrible site! It used to be so useful. Now its useless. Such a shame

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

THIS WAS SUCH A VERY USEFUL TOOL FOR MY…

THIS WAS SUCH A VERY USEFUL TOOL FOR MY BUSINESS NOW IT IS COMPLETLY USELESS. I AGREE WITH ALL THE PREVIOUS COMMENTS. THERE IS A FAMOUS SAYING 'IF IT AIN'T BROKE DON'T FIXIT' BUT YOU HAVE AND TOTALLY MESSED IT UP.
Malcolm Nathan

January 21, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Malcolm,

Thank you for supplying your contact details. I have emailed you to apologise for the old Mouseprice site not meeting your expectations. I look forward to working with you to ensure the new Mouseprice site does not disappoint.

Kind regards,
Ben Davis

Rated 3 out of 5 stars

No longer tagged as dangerous

I've tried this website again and now it seems not to work at all. Additionally, in attempting to log in, my antivirus package blocked it, telling me it had been directed to a phishing site. A once very useful tool is clearly no more.

However, I now understand that the website is in the process of being re-established and appears to be working. My anti-virus software no longer dislikes it either.

January 20, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi John,

Thank you for supplying your contact details. I have emailed you to apologise for the old Mouseprice site not meeting your expectations. I look forward to working with you to ensure the new Mouseprice site does not disappoint.

Kind regards,
Ben Davis

Rated 1 out of 5 stars

Totally inaccurate.

Mouseprice house valuations pay absolutely no account to any property development. A two bed bungalow could be converted into a 6 bed top of the range detached mansion and Mouseprice still values is as two bed bungalow. Totally useless.

January 19, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Colin,

We are sorry the valuation given by the original Mouseprice AVM was not to your satisfaction.

Note that we recently acquired the Mouseprice business, we are currently optimising the AVM, and the most recent algorithm went live in July 2021. We are constantly improving our models as we work towards having the most accurate AVM for UK residential properties.

If you would like to email us (support@mouseprice.com) the property address, we will share the reasons behind our most recent valuation, and if you're not satisfied and any of our data points are inaccurate, we can look to correct this for you.

Thanks,
Ben Davis

Rated 1 out of 5 stars

Mouseprice used to be the best site for…

Mouseprice used to be the best site for looking up recent sale prices. Today it looks different and my user account no longer works. I checked and I hear it has been taken over. The new owners seem to have ruined it. Searching for my postcode now shows prices from 2013 only.
Why oh why ...

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

What has happened!!!

Used this website all the time to update myself on valuations. The last few months it is completely useless. This was a great website - such a shame. SORT IT OUT MOUSEPRICE.

January 7, 2021
Unprompted review
Mouseprice logo

Reply from Mouseprice

Hi Carol,

We are sorry the valuation given by the original Mouseprice AVM was not to your satisfaction.

Note that we recently acquired the Mouseprice business, we are currently optimising the AVM, and the most recent algorithm went live in July 2021. We are constantly improving our models as we work towards having the most accurate AVM for UK residential properties.

If you would like to email us (support@mouseprice.com) the property address, we will share the reasons behind our most recent valuation, and if you're not satisfied and any of our data points are inaccurate, we can look to correct this for you.

Thanks,
Ben Davis

Rated 1 out of 5 stars

What on earth happened to this site?

What on earth happened to this site?

It used to be really useful. Now the old links stopped working, and the valuations are completely off. A property sold 5 months for 390,000 is valued at 120,000 ?!

December 29, 2020
Unprompted review
Rated 1 out of 5 stars

This site used to be useful

This site used to be useful, now it is completely non-functional. You cant even perform a search which is surely its primary purpose. I suggest you throw the new site away entirely and restore the old one which worked.

December 28, 2020
Unprompted review

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