⭐⭐⭐⭐⭐ I had an amazing experience with this moving company! The entire team was professional, friendly, and extremely helpful from start to finish. They handled all of my belongings with care and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When unexpected circumstances came up and I had to cancel my relocation out of state, I contacted Customer Service, and Michael was incredibly helpful. He made sure my cancellation was taken care of... See more
Company replied
They took advantage of my husband by claiming they would move us and that our items could be in moving bags. They then sent documentation that moving bags aren't allowed. They'd taken $1,800 from us a... See more
Company replied
DO NOT BOOK THIS MOVING COMPANY! They gave us a low price, took our deposit, and then demanded more money. I provided an estimate, later sent pictures of everything, and clearly told them I would n... See more
Company replied
Company details
Written by the company
MoveSafe has completed 10,000+ moves across all 50 states. Every carrier in our network is FMCSA licensed, fully insured, and has passed our vetting process. We stand behind every move we arrange. MoveSafe was started with one promise — treat every customer like family. That promise still guides every move we make.
Contact info
United States
- www.movesaferelocation.com
Breach of guidelines
Helpful when things don’t go as planned
We had some hiccups working with move safe relocation but after sending an email, Hailey responded quickly and kindly helping us out!!! She was a gem. Definitely an asset to their company. Thank you Hailey!!!!!
June 15, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for bringing your concerns to our attention. We have since spoken directly with Robert directly and worked together to reach a resolution. As part of that resolution, we have offered a 100% refund of the deposit paid to our company.
We appreciate the opportunity to address these concerns and are pleased that we were able to come to an agreement.
Do not use this company or do not give…
Do not use this company or do not give your information. They will sell your information to other moving companies and they were constantly call text and pressure you to use them to move.... Repeatedly I've asked not to contact me I'm not interested in anymore and everyday this week I have received calls and text messages.
May 28, 2026
Unprompted review
Reply from MoveSafe Relocation
Melissa,
We're sorry to hear about your experience. We want to clarify that we do not sell information to any other moving companies or third parties. If you requested a quote online, you were likely connected to multiple moving companies through that platform. When someone requests to not be called, we put them on a Do Not Call list. Though, we do understand that mistakes can happen and we would like to review this further. Please give our customer service department a call.
Thank you
Terrible experience
Terrible experience! The people who packed and loaded my belongings stole a lot of stuff. They also did not pack my property the way they promised and many items were damaged. On top of that, they left many items behind!
December 8, 2025
Unprompted review
Reply from MoveSafe Relocation
Laurie, we are very sorry to hear that your experience did not meet expectations. That's not the level of service we aim to provide. We would like the opportunity to make this right. If you could please give the number at the top of your moving estimate a call so we can locate your file and get it to our Customer Resolution Department. We are more than happy to assist with this matter.
Thank you
I asked for a quote and the AI bot lied…
I asked for a quote and the AI bot lied to me and told me that the DOT required a phone call for a quote. No doubt for a high pressure sales call. When I called it out they said that it was a miscommunication and that they say that to get a phone call. No thank you. If you lie to me on the first interaction, why would I trust you with moving.
May 13, 2026
Unprompted review
Reply from MoveSafe Relocation
We appreciate the feedback and understand your concern. To clarify, our system requests a phone consultation because every move is different and accurate pricing depends on details like inventory, access, distance, and scheduling. We are unable to provide quotes without that kind of information. It was never our intention to mislead you, and we apologize if the explanation came across poorly.
Excellent customer service
Excellent customer service, and their willingness to negotiate and elaborate their options and pricing is phenomenal.
May 5, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your kind words, Kyle! We appreciate you highlighting our customer service. We try to be flexible with all of our customers!
Move safe made the cancellation process…
Move safe made the cancellation process very easy for me and I appreciate their customer service. Thank you for the refund
Sincerely
Linda Lawson
May 6, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your review, Linda! We understand that not everything goes as planned and are happy you found the cancellation process easy!
If there was a “ZERO” I would have put…
If there was a “ZERO” I would have put that down ..my experience was horrible! I was quoted one price and ended up paying a price almost double and only moved 1/3 of my belongings! I had to buy a trailer and made 2 trips, with my truck, from Delaware to Michigan.. I was so made at not checking the reviews FIRST!how can anyone give this despicable company a 5 star rating unless the moving was within the state.. DO NOT USE THIS COMPANY!!!
October 14, 2025
Unprompted review
Reply from MoveSafe Relocation
We’re really sorry to hear about your experience, and we take feedback like this seriously. What you described is not the level of service we aim to provide.
Pricing discrepancies and incomplete moves are major concerns, and we understand how frustrating and stressful that must have been—especially having to make additional trips on your own. That’s not how a move should go.
We’d appreciate the opportunity to look into this further and understand exactly what happened in your case. Please reach out to us directly with your name and move details so we can review your file and work toward a resolution.
Your feedback helps us improve, and we regret that we let you down here.
Customer service helped me with a…
Customer service helped me with a problem; They were great. The layers of communication with the company are challenging.
Thanks,
Dave
May 1, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your feedback. We’re glad to hear our customer service team was able to assist you and make a positive impact—that means a lot to us. We also appreciate your honest comments about the communication process. We recognize that it can sometimes feel complex, and we’re actively working on making our communication more streamlined and user-friendly. Your input helps us improve, and we truly value it.
Ease of process
April 27, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your review, Stephen! We understand that not everything goes as planned in a move, and we are happy to hear the cancellation process was simple and hassle free!
Great experience from start to finish
Great experience from start to finish! The movers were on time, professional, and handled everything with care. They made the whole process smooth and stress-free. Nothing was damaged, and they worked efficiently the entire time. Highly recommend for anyone looking for a reliable moving company!
April 25, 2026
Unprompted review
Reply from MoveSafe Relocation
We're so happy to hear that everything went well! Thank you for sharing your feedback, Amber!
Review
Dealt with Hallie! She was amazing! Move safe was able to help myself and my family out.
April 20, 2026
Unprompted review
Reply from MoveSafe Relocation
We’re very sorry to hear about your experience and understand how frustrating and stressful this situation must be. This is not the level of service or communication we aim to provide.
Concerns regarding pricing, delivery timelines, and communication are taken very seriously, and we would like the opportunity to look into this matter in detail. Please reach out to us directly with your information so we can review your move, locate your shipment status, and work toward resolving this as quickly as possible.
We appreciate you bringing this to our attention and hope to make this right.
Movesafe Experience
I gave 4 stars because I ended up not needing to use MoveSafe because my move was canceled so I didn't go through the entire process. I dealt with Robbie R. when planning my move and he was very nice and explained everything clearly.
April 17, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your review, Tammy!
Simple and easy
Move safe really took my stress level down with my most recent move. I had so much to move and so little time to do it. I would have been scrambling, but they made it simple and easy for me.
April 1, 2026
Unprompted review
Reply from MoveSafe Relocation
We're so glad to hear you were happy with the service, Lauren! Thank you for your review.
Haley did a great job …
Haley did a great job letting us know how things were going with our delivery and kept us informed all the way til delivery. Haley deserves these 5 stars I’d give her 10 if I could and I’m just going to leave it at that. Thanks again Haley
April 5, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your review, Joe!
Sean helped me so much. Love this company
recently used this moving company and could not be happier with the entire experience. From start to finish, the process was smooth, professional, and stress-free — which is everything you could ask for on moving day.
Sean was incredibly helpful throughout the whole process. He was communicative, answered all my questions, and made sure everything was handled with care. It was clear he takes pride in his work and genuinely wants customers to have a great experience.
The team was on time, efficient, and treated my belongings as if they were their own. I would absolutely recommend this company to anyone looking for a moving service they can trust.
April 9, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your review, Victor! We are so happy to hear your move went well!
Moved from far away went well thanks…
Moved from far away went well thanks guys
April 8, 2026
Unprompted review
Reply from MoveSafe Relocation
Thanks for your feedback, William!
Like it, good experience!
Although we chose to do the move ourselves. I had a pleasant experience during the quote process with Movesafe
April 6, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your kind words!
Even though you decided to handle the move yourself, we’re really glad to hear you had a pleasant and positive experience during the quote process. Providing clear, helpful, and pressure-free support is something we truly value.
We appreciate you considering MoveSafe Relocation, and we’d be happy to assist you with any future moves!
Professionalism and courtesy.
April 4, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your feedback!
We truly appreciate your kind words about our professionalism and courtesy. Providing a respectful and high-quality experience is at the core of what we do, and it means a lot to know it made an impression.
Thank you for choosing MoveSafe Relocation!
Highly recommend
Had a great experience with this company. Not only was booking and deliverance with them extremely easy, but they were so kind and helpful. Would definitely use them again.
February 25, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for the recommendation!
We’re so happy to hear you had a great experience and that the booking process was easy and seamless. Our team takes pride in being helpful and making every move as smooth as possible, so your feedback means a lot.
We truly appreciate your support and would be more than happy to assist you again in the future!
I recently used this moving company
I recently used this moving company, and I couldn’t be happier with the experience. From the very first phone call, their team was professional, responsive, and genuinely helpful in answering all my questions.
March 7, 2026
Unprompted review
Reply from MoveSafe Relocation
Thank you for your kind words! We’re so glad to hear that your experience started off on such a positive note.
Providing professional, responsive, and helpful support from the very first call is something we take seriously, so it means a lot to know our team delivered that for you. We truly appreciate you choosing MoveSafe Relocation and trusting us with your move!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.