MrFluffyFriend™ United Kingdom Reviews 127

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, particularly the beds, for their excellent quality, softness, and comfort, noting that their pets love them. Many people highlight the effectiveness of these beds in calming anxious pets and providing a comfortable resting place. The delivery service is frequently described as fast and efficient, with good communication regarding order status. However, some people were dissatisfied with the quality of certain products, mentioning issues like cheap materials, easily broken zippers, and insufficient filling that made the beds unsuitable for older dogs or those needing orthopedic support. A few other people also felt that the delivery times were occasionally slow, and some customers reported difficulties with returns, specifically being required to ship items back to China at their own expense.

What people talk about most

Product

Reviewers mention positive feedback about product quality and their pets' reactions. Many customers praise... See more

Quality

Customers consistently note positive experiences with quality, often praising products for being soft,... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting quick arrivals and... See more

Order

Clients share ambiguous opinions on order. Some customers found the ordering process quick and easy, with... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the excellent service and... See more

Based on these reviews

Rated 4 out of 5 stars

We have twice had quality issues with the bed we bought from Mr Fluffy Friend; however, the company’s customer service response to these issues has been outstanding. On both occasions, they have repla... See more

Company replied

Rated 4 out of 5 stars

There was a bit of a wait for the beds to be delivered but my two Working Cocker Spaniels think that heaven has arrived! We followed (clear and friendly) instructions to give the beds time to regener... See more

Company replied

Rated 5 out of 5 stars

Love my dogs beds, so do my two rescue dogs both were quite anxious, now they have one bed each for home and one each for holidays easy to wash and both doggies curl up in them and are really calm.eve... See more

Company replied

Rated 5 out of 5 stars

No complaints whatsoever. Brilliant products, very good quality, keep you informed, fair price, helping unfortunate pets and my little friend loves snuggling in her bed or sofa cover - which is so sof... See more

Company replied


Company details

  1. Pet Store

Written by the company

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.co.uk. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!


Contact info

4.2

Great

TrustScore 4 out of 5

127 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really happy with the bed and cover my…

Really happy with the bed and cover my dogs love them

April 19, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Thank you so much! 😊 We’re really happy to hear both the bed and cover are a hit with your dogs—that’s what we love to hear 🐾

Rated 5 out of 5 stars

My dogs love it

Lovely large cosy fluffy bed for my 2 cocker spaniels.
This is the second one I’ve purchased, washes well, no complaints at all

April 19, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Sandy,

Thank you for your lovely feedback! It’s great to hear your cocker spaniels are enjoying the cosy bed, and even better that it washes well for you. We truly appreciate your continued support with a second purchase 🐶

Rated 5 out of 5 stars

Easy to order very helpfull love the…

Easy to order very helpfull love the products and dogs do to would reccomend these lovely fluffy beds that dogs just love

April 16, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Thank you so much, Denise! 😊 We’re really happy to hear both you and your dogs are loving the beds. Your recommendation means a lot to us 🐾

Rated 5 out of 5 stars

Pleasantly surprised

Well I have to say that I was somewhat dubious about the claims by mrfluffyfriend, but I stand corrected. My cockapoo loves it. From the first night of using it she went straight to the bed, without any coaxing and curled up. Didn’t hear a peep from her. Couldn’t believe it. Obviously I thought it was just a novelty, how wrong was I. Every night exactly the same. If your dog is not a big fan of dog beds, then I strongly suggest you give this a try. What have you got to loose, they offer a 30 day money back guarantee.

April 3, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Hi Phil,

Thank you for sharing your experience! We’re so glad your cockapoo settled in so quickly and is enjoying the bed every night—that’s amazing to hear 🐶💤

Rated 5 out of 5 stars

Very Pleased

Kept informed and delivered quicker than expected. Pooch loves his new bed/mode of transport. Great product!

March 20, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Thank you so much! We’re really happy to hear you were kept well informed and that the delivery arrived even quicker than expected. It’s great that Bisto is enjoying his new bed so much — whether at home or on the go 🐾

Rated 5 out of 5 stars

My dogs love their beds

Great beds! My dogs absolutely love them. And company great at keeping you updated on delivery status. Would definitely recommend.

March 26, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Thank you, Emma! We’re thrilled to hear your dogs love their beds and that our updates helped keep you informed. We really appreciate your recommendation!

Rated 4 out of 5 stars

Lovely quality but not as deep as I…

Lovely quality but not as deep as I thought from the picture. Also not as big pillow is really small for the largest size I bought. Dogs like it though which is great as have bought beds before that they dont go near.

March 27, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Linda,

Thank you for your feedback! We’re glad to hear that your dogs are enjoying the bed. We appreciate your notes about the pillow size and depth, and we’ll keep them in mind as we continue improving our products.

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service

March 16, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Thank you so much for your feedback! We’re delighted to hear that you’re happy with both the product and our service.

Rated 5 out of 5 stars

Very quick to arrive

Very quick to arrive. My dog accepted the new bed straightaway, which is unusual for a new bed - and curls up in it very happily

March 19, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Thank you so much, Alison! 🐾 We’re thrilled your dog took to the new bed right away—that’s always such a wonderful moment to see. We hope many cozy and happy naps follow!

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. We got a bed for each of our 2 labs, our son has one for his lab and we were interested. So we got them and they love them. One had recently had some surgery & was a little restless, after a few minutes to get used to it, we couldn’t get him off it to go to bed!
The other is anxious & fear reactive & we couldn’t stop him getting on our bed at night, now he prefers his new bed, he still comes up with us but not half as much & we get to stretch our legs. Great start, long may it continue

March 21, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Andy,

Thank you so much for sharing your experience! 🐾 We’re thrilled to hear that all your labs are enjoying their new beds and that it’s helping both your post-surgery pup and your anxious dog feel more comfortable. It’s wonderful that everyone is getting a better night’s sleep too!

Rated 5 out of 5 stars

Another contented customer have been a customer now for some…

I have been a customer now for some years and I have always found the products to be exactly as advertised of excellent quality and a good price. Delivery has always been fast and I have never had any issues nor have I ever needed to return an item. As I write this my dog is asleep on his new anxiety relieving bed and if his contented snores are anything to go by it is a great success and if he is happy then so am I.

March 22, 2026
Unprompted review
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Reply from MrFluffyFriend™ United Kingdom

Hi Romaine,

We’re thrilled to hear that your dog is enjoying the new anxiety-relieving bed! 🐾 It’s wonderful to know that our products continue to meet your expectations year after year. Thank you for your loyalty and for sharing your experience!

Rated 5 out of 5 stars

My dog loves these products

My dog loves these products. Good quality and very comfortable and easy to clean.

March 19, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Siobhan,

We’re so happy your dog loves the products! 🐶🩵 It’s great to hear that they’re comfortable, high-quality, and easy to clean. Thank you for your kind feedback!

Rated 5 out of 5 stars

Both the bed and the sofa cover are…bed and sofa cover

Both the bed and the sofa cover are well used by my Labrador, she finds both very comfortable and she is immediately settled

March 18, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Christopher,

We’re so happy to hear that your Labrador is enjoying both the bed and the sofa cover! 🐾 It’s wonderful when pets settle in immediately and feel comfortable in their new spots. Thank you for sharing your experience!

Rated 5 out of 5 stars

Happy dog!

Good customer service. Plenty of communication via emails to keep delivery up to date.
I now have a happy dog, who quickly snuggled onto his new bed.
Good quality. Lovely and soft.

March 6, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Cheryl,

Thank you for your wonderful review! 🐾 We're so happy to hear your dog has snuggled into their new bed and is enjoying it. It's great to know our customer service kept you well informed too!

Rated 5 out of 5 stars

Every Dog needs One

Good communucation, speedy delivery, great product, takes a bit to fluff everything up, but well worth the effort my springer loves it, finds it very comforting like a big cuddle.. would recommend, have washed it twice, still great condition... thanks guys..👍😀

January 6, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Thank you so much, Andrew! 😊 We’re thrilled to hear your Springer loves the bed and that it’s still in great condition after washing. Fluffing can take a bit, but it’s worth it for those big cuddle moments! 🐶🩵

Rated 5 out of 5 stars

Fantastic Dog Beds

This is the 3rd dog bed I've bought from Mr Fluffy Friend My two sausage dogs adore their new new calming Dog Cushion one has been poorly after horrible cancer treatments so it's been a joy watching him snuggle into it so happily. You often find him lying on his back with paws in the air snoozing. A great business, fabulous products at great prices. I can't recommend them enough!

January 28, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Thank you, Margot! 🤍🩵 We’re so happy your sausage dogs adore their new calming cushion, and it’s wonderful to hear it’s bringing comfort after such a tough time. Wishing your little ones many peaceful, cozy naps!

Rated 5 out of 5 stars

Very good communication from the…

Very good communication from the company.
The dog bed is great quality and my dog loves it .It looks very comfortable

March 6, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Steve!

We’re glad to hear your dog loves the bed and that it’s comfortable. Your positive feedback really brightens our day! 🐾

Rated 5 out of 5 stars

Tay laid down on his new bed and…

Tay laid down on his new bed and sprawled out and was gone I got xl as my dog is a border collie cross Labrador it’s nice to here him snore x

March 3, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Hi Mary,

So happy Tay is enjoying the XL bed—he sounds like he’s sleeping in style! Nothing better than hearing those peaceful snores. 🐶

Rated 5 out of 5 stars

Our Boo is a pretty laid back pooch and…

Our Boo is a pretty laid back pooch and not particularly in need of ‘calming’ beds but as he gets older I have found he has really enjoyed his soft donut, sofa and now chair cover (all Mrfluffyfriend) which both saves your furniture and gives him that soft bed feeling of security he gets in his donut (he likes to both sofa surf and floor snooze) - all great products , wouldn’t hesitate to recommend

March 3, 2026
Unprompted review
MrFluffyFriend™ United Kingdom logo

Reply from MrFluffyFriend™ United Kingdom

Thank you for your kind words, Caroline! 😊 We’re thrilled that Boo is enjoying all his MrFluffyFriend beds and covers. It’s great to hear he’s getting that sense of security while staying comfy and protecting your furniture!

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