Sold by MRI Software
The information on this page is based solely on product reviews written by customers of MRI Software via Trustpilot.
Brand: MRI
Very difficult to understand
Reply from MRI Software
Thank you for your feedback Betty. We are sorry to hear that you are experiencing difficulties and will arrange for your account manager to reach out to you directly to understand and discuss any concerns you may have in further detail.
Representative was professional, polite and was able to resolve my problem in a timely manner
I'm new to my current position and the software, but I have found it very user friendly.
The customer service is excellent.
MRI Specialists from my experience are awesome and I love the continual updates as they are working on finding the solutions for me!
ok!!!!!!!!
They assisted with a tech issue with no hesitation. Walked me through the process and stayed on the phone until we had resolve. She was patient and professional.
I had a problem with the software not doing what it was supposed to do. The Support person helped me get the right boxes checked by walking me through the process so it got fixed and now I know how to address it if it ever happens again. Very helpful!
Great customer service.
I had never used this database before. I've been in Housing for over 20yrs. The company I work for doesn't offer a training, so I basically had to teach myself and navigate. the "?" gives you a very detailed explanation for what you are trying to do. Also, the customer service reps are all amazing people. (Especially Sandi). They are always helpful and follow up on tickets to make sure what you needed worked. Are you all hiring for work at home? I'm a quick study. LOL. I would love to assist others with this program like people helped me. I never heard of MRI_Bostonpost before this position. But OneSite is no longer my favorite database.
World class customer service.
World class customer service.
World class customer service
The team at Boston Post was knowledgeable and we were able to fix the issue I was having.
MRI has the best staff ever!
World class customer service.
World class customer service.
World class customer service
World class customer service.
Great and easy experience in getting an issue resolved.
