The program is user friendly and offers a full ERP experience.
Sold by MRI Software
The information on this page is based solely on product reviews written by customers of MRI Software via Trustpilot.
Product details
Brand: MRI
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I have dealt with Ann Miller and Kim Betz on many occasions and they have helped me tremendously. Both are very knowledable of the software and have taken the time to explain the processes. They have shown us how to use the software more efficently and go above and beyond.
There are things that should be available in inspections & holds modules that are more user friendly. When putting rent on hold, we should not have to manually put every change after the hold date on hold again, system should read the initial date and either keep hold or ask if we want the new change to put on hold as well. Inspections should have ability to flag 24-hour fail items and be able to distinguish tenant & landlord responsibility. Should also have ability to email the fail items & letters to tenant, not just the landlord. Inspections module does not communicate with LL portal to send repair list, inspection results, etc.
Reply from MRI Software
Thank you for your detailed feedback Thea, we appreciate you taking the time to share your experience. We have passed your comments to our product team to help inform and advance future improvements. For your reference, suggested enhancements to the product can be made at any time through the myMRI client portal via Self-service --> Product Ideas.
They are very helpful and nice people!
The support team at MRI is always quick to provide requested services. Ann Miller is a star!
Responsive and soled the housing software problem with HUD Housing
You guys are the best!
The features I appreciate most about HAB compared to other affordable housing software are the exceptional customer service, the ease of generating reports, and the seamless ability to manage both voucher programs and affordable housing properties with minimal issues.
Kim was extremely helpful, kind and very knowledgeable!
Problem was resolved quickly.
Really helps in processing applications. Thank you.
Ann and Kim have a vast experience with the HAB system and are an asset to your team.
Your team that I work with mostly is Ann and Kim, and I find them to be beyond knowledge in correcting 50059's and voucher submissions. Debra Weick, ARM, CPO, COS, SHCM Property Manager, THHA
Mavidea technicians take the time to know and understand their customers. This kind of basic decency is not always found in our modern culture.
HAB customer service reps are always professional and willing to help me when I call. T
HAB support is always very knowledgeable and helpful.
Problem was resolved quickly and efficiently.
Your team is awesome, however, HAB is antiquated. I've 35 years experience with different software, i.e. OneSite, Yardi, Boston Post and I find HAB to have multiple unnecessary steps that is not effective time management. In other software when you print out a certification whether its a 50059 or a TIC the lease amendment letter prints out with the Cert, the rent change letter prints out with the cert. However, with HAB there are multiple additional steps that are time consuming as these documents do not print out as a packet with the certification. I just being honest.
It was very good.
I think HAB is efficient and easy to navigate once you understand how the system works.