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Mtech Communications Limited Reviews 839

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially during installations and system setups. Reviewers are particularly impressed with the smooth user experience and the quality of the product. However, some customers also noted issues with sales representatives, mentioning being mis-sold services or experiencing a lack of follow-up after initial consultations. A few people expressed dissatisfaction with the contractual terms, feeling trapped or having to deal with multiple companies for a single service.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, helpfulness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and clear... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Product

Users describe positive interactions with the product. Many customers are very happy with their new phones,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mtech Communications have been brilliant from the start. They have kept us updated and reassured throughout the process of installing our phone lines and Wifi. Upon installation Aaron couldn’t have be... See more

Company replied

Rated 5 out of 5 stars

Andy W installed our new telephone system and provided full training on how to manage and use our new phone system. On the day our telephones were down for approximately 5 minutes. Excellent service,... See more

Rated 5 out of 5 stars

We have had two of the team of Mtech to visit us in our shop. Firstly Callum who got us signed up very quickly and beat our old supplier saving us money every month, with the bonus of a better... See more

Company replied

Rated 5 out of 5 stars

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we did... See more


Company details

  1. Telecommunications Service Provider
  2. Business to Business Service
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Telecommunications Contractor
  6. Telecommunications Equipment Supplier

About Mtech Communications Limited

Written by the company

Good Communication Made Simple


Mtech Communications are a UK based independent provider of quality telecommunications systems.

With over 20 years experience, we’re trusted to deliver by thousands of businesses nationwide because we’re experts in our field. Our values of quality, integrity and teamwork are what set us apart.

Our team do things differently - we take the time to understand you, your people and your company. No matter how big or small we can revolutionise your business’s communications.

Contact info

Book a no obligation telecoms review

Get in touch today to book a review of your current setup.

4.9

Excellent

TrustScore 5 out of 5

839 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Andy W,

Andy W,
Andy was very polite and very professional in his work.
Did not know he was here.
Before leaving Andy explained everything he had done.
Top Man

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

From start to finish Mtech have been an absolute pleasure to work with, no dramas , no pressured up selling, just professional and friendly service.
I would happily recommend Mtech to anyone looking for communications upgrade.

April 30, 2026
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. The engineer was not only highly skilled and efficient, but also incredibly professional and respectful. He explained everything clearly and ensured the work was completed to a very high standard.

What really stood out was his positive attitude and dedication — it’s rare to see someone take such genuine pride in their work. I truly appreciate the effort and would be happy to recommend him to others.

April 23, 2026
Rated 5 out of 5 stars

Quick

Quick, great knowledge of the system, easy transfer from current provider.

April 23, 2026
Rated 5 out of 5 stars

Excellent install from start to finish

Mtech Communications have been extremely helpful from start to finish, they have kept us updated throughout the process. The installation was very quick and Aaron was extremely helpful, he showed us exactly how to use everything and was very clear when explaining things. He made sure that he answered all our questions and everyone was confident in the system before leaving.

April 20, 2026
Rated 5 out of 5 stars

Andy W,

Andy W,
Really professional and very helpful when explaining all new phones and the added extras we have and transferring calls as when previously installed none of this was explained. So Andy went above and beyond to help support and show us all how the phones lines work.

April 16, 2026
Rated 5 out of 5 stars

Excellent Service

We had a visit from Andrew Murray from Mtech to install our equipment. The service was excellent from Andrew who gave a run down of everything he was doing without any interuptions.
Andrew was kind enough to ensure we was all comfortable with all the systems & gave us extra time training which is always appreciated.

April 15, 2026

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