Muddy Matches country life dating Reviews 91

TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

As with all dating sites you have dickheads but I met my soulmate on there, so I will be forever grateful! I found the site much better to navigate then other dating sites, I don't need all the bells... See more

Rated 1 out of 5 stars

OMG it's so poor, where do I start. My profile was vetted, which I had no issue with but when I questioned why some members didn't display the mandatory facial photo, was told they were before the r... See more

Rated 1 out of 5 stars

There are alot of farmers using the word looking for dating.This basically means one night stand,their not being honest. Especially farmer from Ludlow aged 51 years old,whom lives with his parents on... See more

Rated 1 out of 5 stars

They are quick to sign you up but when you want to change profile picture they won't approve the main picture but will let you and photos (first image is the most important) Secondly editing your y... See more

Company details

  1. Dating Service

Written by the company

Trusted and award winning, Muddy Matches is the original home of farmer dating in the UK and now one of the nation's leading online dating sites for outdoor-loving singles who match based upon shared interests, common backgrounds and outlooks on country life.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolute disgrace of a site

Absolute disgrace of a site.
No sign of an auto renew when you sign up, with options of one month, multiple months etc.
Then they decide to charge you next month, screw you over and say not interested when you ask for the money back on the day that they have effectively stolen it from you! Lovely company!

September 28, 2021
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for the feedback Chris.
The Muddy Matches subscriptions are all on an auto renew basis and we advise members of this clearly in 3 places before they hit 'buy' - this also includes a reminder on their e-receipt. Auto Renew can be switched off, by the user, quickly and easily via their profiles at the touch of a button; and thousands of members do this each month at their discretion.

We wish you the best of luck finding what your heart desires.

Rated 1 out of 5 stars

What a waste of time

What a waste of time! Was recommended this site so signed up first free and then paid. Met one person didn’t go further. Another person sent me nude pics and videos and I deleted, blocked and reported on site. Honestly you have boosted photos there but the site is rubbish, old fashioned and then when I sent message to customer care Jo tried to politely argue with me about the nudes which is not what I expect. Most people were miles away from me too.

August 7, 2021
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thank you for your feedback Moushka, and sorry to hear your Muddy experience didn't live up to expectations.

Please note, it simply is not possible for any indecent photos/videos to be sent via the muddy matches platform; our system does not support the sending of photos/videos in messages and we manually review all profile photos. Of course, we are unable to monitor such a scenario if numbers are exchanged and other services are used for contact.

Good luck in finding what your heart desires.
MM

Rated 1 out of 5 stars

Hardly any people local to me & beware of auto renew

Hardly any people local to me, I live in Bristol / Bath area - a lot of money for not much back. Auto renewed which I was not very happy about - if you complain you'll get an email back saying 'tough luck it's in their terms' - unethical company, only interested in making money.

July 28, 2021
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Hey Edgar. Thanks for your review. Our Auto Renew is extremely clear on sign up to the site. In fact you have to tick a box to say you understand it's an auto renew - that you can easily switch off without contacting us.

Rated 5 out of 5 stars

Muddy match you gave me my soul mate

2 years on this very day I met my true love , my best friend , my hero . And it was all thanks to muddy match . I struggled to find someone with the same interests out in the world so I turned to muddy match to see if they can help . And they gave more than I could of ever imagined ! I’m so so great full to muddy match for helping me find my best friend . THANKYOU MUDDY MATCH !

February 24, 2021
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Such a lovely review, thank you Sofi. We hope you and your muddy match continue to love country life together.... in wellies.

Rated 5 out of 5 stars

Matched in Muddy Heaven ❤️

The beating heart of this exceptional site is that everyone has their feet firmly in the earth, not concrete!
The clever magic ingredient here, and why Muddy Matches works, is that whoever you meet up with, chat to and even form a friendship with, and if you’re very lucky a muddy romance - you’ll be sure that the countryside will be the common denominator.
All things associated with the beauty of the great outdoors, be it work or pleasure.
Whether you grew up in rural surroundings, or are new to appreciating green pastures, you can be sure that you’ll be able to meet kindred spirits on this lovely site with many opportunities to find your muddy soul-mate with an earthy heart, practical and at home in the great outdoors and all that brings. Thank you for the muddy match of my life- it really is worth taking the plunge- so sign up now and get chatting. I’ve two friends who have married from this site and now it’s my turn when I’ll become a muddy wife in May 2021. Thank you Muddy Matches - no gimmicks, straightforward and plenty to match up with.

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

FAKE profiles? No-one replies, they just want your money!

Signed up for the second time in 5 years because I had moved to another county and was hoping the site had got better! I then got an offer to join at a discounted rate, probably because I am female and the ratios are outnumbered. I did a search and messaged a few people locally, no replies! I don't consider this rude on behalf of the guys, just that they clearly didn't want to part with any money! My profile was constantly rejected as were my photos, despite me being honest about myself, and was only accepted when I lied!

When I received emails from guys they were hundreds of miles away and certainly not my type, being the polite person I am I decided to reply, only to find they had either blocked me or closed their account - alarm bells, FAKE profiles to keep members interested, I wonder? Wouldn't be the first online dating site to do this! In fact out of 20 guys I messaged in a 50 mile radius with the same interests only one replied to say I was too far away from him.

If you want to waste your time and sign up to a site where no-one can actually communicate unless they pay £40+ then carry on, if you find you have paid and need to remove your next months payment, go into your account settings and it's in there, just look through where your credit card is listed and you can remove it! If you paid by credit card you can get a refund called a charge back by contacting your CC company - usually if you can prove that they took the 2nd payment without your consent!
Good luck!

January 11, 2021
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Hi Carrie.
Thankyou for taking the time to leave feedback. We are sorry to hear you did not have the experience you expected on Muddy Matches.

We can confirm that we do not use fake profiles nor any such means to mislead people on Muddy Matches; we hold traditional values, manners matter and common courtesy is important to us. We also take a human approach to customer care - and our lovely customer team is on hand to answer any immediate queries.

We have over 330,000 signed up, and the level of messages exchanged between members is high at the moment. We also offer value subscriptions offers that allow others to read messages you send them. We obviously cannot guarantee that singles will reply to all messages received but we have an excellent record for matching people and creating meaningful connections.

Our success stories are plentiful.

Rated 1 out of 5 stars

They auto renew when you don’t want to…

They auto renew when you don’t want to re subscribe and refuse to give you a refund, despite contacting the within 24hours of auto renewing!

June 13, 2020
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Thanks for the feedback Victoria.
To confirm, all singletons who join Muddy Matches have access to turn off the auto renew of their subscription on 1 click of a mouse button in their profile; there is no need to contact customer care.

As a member, you can turn off auto renewals and any contact from us immediately.
Members are also advised in the terms and conditions, as well as two further times in the purchase process, that subscriptions auto renew unless it is turned off.

We do ask for a clear 48 hours notice before the subscription is about to end - in line with a lot of other sites (not just dating) to allow time for our systems to update.

We hope you find what your heart desires.

Rated 1 out of 5 stars

Avoid

Signed up for a one month special offer making very sure that it was only one month. They auto renewed me! Currently waiting for a response and trying to get my money back through my bank. Avoid.

November 28, 2019
Unprompted review
Muddy Matches country life dating logo

Reply from Muddy Matches country life dating

Hi Steph. Thanks for taking the time to leave feedback.

On joining Muddy Matches, like the hoards of singletons who have chosen to, you can turn off auto renewals and any contact from us immediately; we do advice all members this is the case a number of times in the payment process.

It is also in the t&cs of joining that we ask members to acknowledge they have read thoroughly by way of a tick box. Our intention as a customer care team is to reply to all emails within 72 working hours to resolve concerns; and we advise if you do not get a reply to contact us as a follow up (emails may not be received etc for us to reply to).

Good luck in your dating experiences elsewhere.

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