Multicom.no Reviews 14,795

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

It would be great if we could better let customers know when items are available. The order was delayed by two weeks because one of the items was out of stock. Otherwise, everything went smoothly!

Company replied

Rated 5 out of 5 stars

Multicom service was good. The product feels to be original and not a duplicate. I bought a Kingston canvas go plus 256 GB microSD card. In Kingston's official Website, Multicom is listed as one... See more

Rated 1 out of 5 stars

I was briefly "hired" to do translation/localization for company posts and emails in late Dec 2024/Feb 2025. I was never paid and was instead offered a clearly pyramid-scheme sales option. I did not h... See more

Rated 5 out of 5 stars

I love this digital clock. It is advertised as an Alzheimer's aid but since I don't work I have no idea what day it is when I wake. I have it in the bedroom with the dimmer function on. Very simple to... See more

Company details

  1. Gaming service Provider
  2. Computer Store

Written by the company

I en liten innlandsbygd - med storslått natur - åpnet en av Norges aller første nettbutikker. Året var 1997, og ikke mange år senere hadde gründerne i Åmli bygget opp en solid forretning. I dag er vi en av Norges mest erfarne nettbutikker. Vi selger til private, bedrifter, det offentlige og enkelte leverandører. Vi har vår egen tekniske avdeling, der det har blitt skrudd sammen mer enn 150.000 datamaskiner. Vi er for tiden rundt 40 ansatte, og i løpet av årene har vi ekspedert mer enn 600.000 kunder! De har gitt oss kunnskap og innsikt få nettbutikker kan skilte med. Multicom bærbar og stasjonære maskiner er helt spesielle, fordi de formes etter kundens egne ønsker og behov. Det er derfor vi sier at du velger selv, når du velger Multicom!


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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Rated 1 out of 5 stars
Multicom.no logo

Reply from Multicom.no

Hi Rimantas,
Thank you for your feedback.

We see that you ordered goods that were in the supplier's warehouse, it takes us 4-6 working days to get the goods to our local warehouse. It is then sent from us to you, this normally takes 1-3 working days.

From the date you ordered 25.04 to the date the package appears as delivered on the tracking 07.05, this appears to be within the amount of time that must be calculated when ordering goods from the supplier's warehouse.

Please contact our customer service if you have any questions.

Wish you a nice weekend.

Rated 1 out of 5 stars

Poor customer service and satisfaction

First of all they are not direct sellers and you can never get your order from them. I bought two laptops on 20th March eventhough I selected shipment as pick the package from the nearest post office they sent it to home. I was not at home and I have told that I will get a message where to get my package. However the carrier sent it back to seller (not multicom since they are not actual seller). I immediately contacted with multicom, they spent 2 weeks to get an answer from real seller and instead of fixing their fault they refunded the money due to price change. I spent 3 weeks for this and they did not take any responsibility for their poor service. I suggest people to use other portals, if they do not want surprices like this.

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Never got a confirmation of order.

Never got a confirmation of order.
Stated 20+ in stock on website.
Took the money from my bank after 2 days.
Delivered after 14.
Only got any confirmation after I phoned them.

This is the second time they take the money and never inform about status.

March 5, 2024
Multicom.no logo

Reply from Multicom.no

Hi Gary,

We are truly sorry to hear about your experience with us. It's unacceptable for you to be left without confirmation of your order, especially when it's critical to know the status of your purchase. We understand your frustration, particularly given the delay in delivery and the lack of communication you've experienced.

Please rest assured, this is not the standard of service we aim to provide. We are taking your feedback seriously and are investigating what went wrong in our process to ensure it doesn’t happen again.

Thank you for your feedback.
Wish you a nice day.

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