While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Insurance Company
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Liability Insurance Company

Information provided by various external sources

Munich Re Group or Munich Reinsurance Company is a reinsurance company based in Munich, Germany.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Munich Re provides services to MBR…

Munich Re provides services to MBR Acres, a notorious puppy factory in Cambridgeshire, UK that breeds 2,000 dogs yearly for the British research industry. All of these dogs will be poisoned to death in toxicity tests for agrochemicals, industrial products, and pharmaceuticals.

MBR also have a 'terminal bleeding licence', which allows them to bleed healthy dogs to death to sell their blood and organs to laboratories.

In the last year, over fifty companies have decided to boycott MBR Acres and cease working with them. These include ASDA, Morrisons, the People's Pension, Pets at Home, Avanti Gas, Northern Energy, Bedford Fuels, Greenarc Energy, FloGas, Binder, the Ashcourt Group, JRS, Stratton Facilities Management and many others.
Munich Re has not yet joined this boycott.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

The failing John Lewis NOWcontract…

The failing John Lewis NOWcontract Munich Re and the underwriters Great Lakes ( 2 stars) for their home/building insurance product.
After about 25 years of NO CLAIM they just increased my policy cost by 45%....over the Sun Alliance previous cover.
They employ an appalling call centre called HOOD which is a hollow noise box full of smart excuses where you can hear everyone talking....
No wonder they are failing ...

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Muniche RE - Great Lakes Insurance SE - CO Plus

Muniche RE ownes
Great Lakes Insurance SE
UK agent CO Plus

I took out a policy for home legal expenses, when I made a claim for a solicitor 6 months later, delay delay delay was their response. I am disabled so found this extremely disturbing as I was left in a vulnerable position.

After 6 months I was literally harassed out of my home as insurer failed to provide a solicitor, my home was then unoccupied for over 2 years as neighbour and adult family took control of my electric supply & had assaulted me and had sent me many threating letters to deny my access to my property & threating further damage.

My home was made unsafe for me to use while insurance company denied me any assistance.

My neighbour committed criminal acts malicious damage, larceny, assault & harassment all recorded. Neighbours Police friends covered up for neighbour & interfered in civil law to help neighbours.

My father in his 80's was also assaulted and suffered a heart attack and died.

Even UK Ombudsman ignored insurance company's delays that cost me over £30,000 & left me without legal cover for 2 years.

I would advise everyone to research insurance companies BEFORE taking out a policy.

What a corrupt world we live in.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Munich Re Digital Partners

Munich Re now has a new Managing General Agent (MGA) for home insurance policies called Munich Re Digital Partners.

They are involved with the new John Lewis home insurance policies.

I needed to clarify two specific items on my home insurance. (I was very worried about these two items.)

They looked carefully at the details and I have been incredibly impressed with the fair way those two items have been dealt with.

Thank you very much.

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

Munich re indirectly influence the Uk…

Munich re indirectly influence the Uk insurance industry and the indemnity of claims. Munich are are also the ultimate owner of DAS legal expenses insurer who it appears have the monopoly on civil claims within the UK justice system. Two and two in this example definitely equals four. Can anyone else see the conflicts of interests and the potential for civil claims to be vastly under settle or hugely prejudiced?

February 28, 2021
Unprompted review
Rated 1 out of 5 stars

Great Lakes Insurance (Munich Re,) cheat

Recently received award against Great Lakes (wholly owned subsidiary of Munich Re) from Financial Ombudsman. However, the company failed to honour the decision and is ignoring even Financial Ombudsman.

November 29, 2020
Unprompted review
Rated 1 out of 5 stars

Munich RE own Great lakes Insurance SE…

Munich RE own Great lakes Insurance SE who insured myself they also have a financial interest in UK General the loss adjusters who were appointed to address my Insurance claim. The company simply business was the broker who introduced me to Great lakes. They failed to pay 50% of my claim and refused to give any explanation.

February 9, 2020
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look