The social media campaign produced some very postive results that helped push the band and the project to a higher level. Communication with Music Gateway was very postive, Charlotte waa very respo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They increased our membership fees from a yearly rate of 10 Euros without sending any message to 150 (!) Euros, then they made it impossible to cancel the membership via their website after login - we... See more
I've been working with Sam Loughlin on clearing songs for my feature since 2023. He has met every challenge that we encountered with solutions and a positive attitude and worked hard to make sure we e... See more
Company replied
Sam was really knowledgable, open and friendly when sharing his expertise in Sync licensing. He gave me a lot of ideas to pursue myself and also introduced me to the various services Music Gateway of... See more
Company details
Written by the company
Music Gateway is a global music industry platform built specifically to empower independent artists, bands, producers, and music professionals. Whether you're looking to distribute music to Spotify, Apple Music, and over 150 digital streaming platforms, or you need professional online mastering to enhance your tracks, Music Gateway offers a full suite of services designed to support your career at every stage. Our artist-focused platform provides access to music sync licensing opportunities, helping musicians get their songs placed in film, TV, ads, video games, and trailers. Through our exclusive music promotion services, we help increase visibility on streaming platforms and social media, driving real fan engagement and growth. We pride ourselves on being more than just a digital music distribution company we’re full label services platform for creators who want to break through the noise. Every service is tailored to support independent music, from YouTube monetization and metadata optimization, to playlist pitching and press coverage. Whether you're an emerging artist or an experienced industry professional, Music Gateway is here to help you grow your audience, earn more from your music, and get discovered. Join our global community of creators and take your music career to the next level.
Contact info
40-44 Church Street, RH2 0AJ, Reigate, United Kingdom
- +44 20 4509 9090
- support@musicgateway.com
- www.musicgateway.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing support from Jon
Amazing support from Jon. So far so good. They are really fast and treat you like a king. Hope to get good revenues with my songs in this platform.

Reply from Music Gateway
Interesting experience
The platform is very useful and user-friendly with seemingly great opportunities. Though the communication for an A&R meeting is interesting. Before anyone comes at me…. They told me that they could not help, which was fine (I have my opinions on that) but the meeting never happened, yet it was canceled 2 times.
Happening once without detailing the reason is bad enough as it is… but 2 times?
Make sure you work on your communication and stop spamming people with “possibility” if there is no actual one.

Reply from Music Gateway
Helpful and transparent
I started putting some of my music on MG for sync purposes, they offer a few interesting services to help those artists who are looking to get a sync deal and need to get to know more about this complex world. So far I can say their communication via email is transparent and helpful. I personally still need to dig a little more into this world, overall I sense seriousness in what they do.

Reply from Music Gateway
Great service
A really well run company with great customer service, prices are a little high with the minimum available service being £450+ but it’s worth it.

Reply from Music Gateway
Positive human connections
We had a couple of minor issues with the platform and after connecting with Marcus Power and Jon Skinner, who sorted the back end glitches, the issues are now fixed. The human connections make all the difference and have given us confidence moving forward with MG, Thanks Guys!

Reply from Music Gateway
Good hellp
A very patient person. He has helped me to change provider for my demo

Reply from Music Gateway
its songs are very good And I feel best…
its songs are very good And I feel best while listening.

Reply from Music Gateway
One stop shop for indie artists
I have great experience with Music Gateway.
Originally i found them regarding the license sync opportunities.
But then i learned that they have a whole lot of cool tools in one place, which is a huge plus.
I originally was using distribution and publishing with another platform and was looking to migrate my catalogue to another distributor.
Besides that i also would love to mention Marcus Power, his assistance with my case and needs as an indie artist is above and beyond.
I feel very taken care of on this platform, it got distribution, publishing, sync opportunities, marketing and all. So i got everything in one place.

Reply from Music Gateway
Lee & Ryan were really helpful with our…
Lee & Ryan were really helpful with our single campaign and the results exceeded our expectations.

Reply from Music Gateway
Good, prompt response
Met folks at Music Gateway this week and they were very quick and efficient in their attention to my matter.

Reply from Music Gateway
Been trying to get in contact with support for 3 weeks
Update 3 5/17/24 , they have refunded me my $90 and we will be moving on
UPDATE NUMBER 2 5/16/24 : So after fixing my issues with the coin rebuttals and the fact my music didn’t pop up on the transfer list , they had given my coins to reupload the songs using same isrc to have them appear , but then don’t tell you use must spend $90 on pro to upload an album and then don’t tell you , you also have to spend 30 coins per song on album to upload it , so you have to spend $90 and any album over 5 songs you gotta wait a whole nother month to add another 5 songs to just upload that’s not even to claim publishing which would be 10 coins per song and then 10 per song for syncing so you end up spending 500 coins just for a 10 song album that would cost you realistically without the coins $72 dollars just upload an album claim publishing and uploading to syncing , oh and even after submitting for syncing if your song gets accepted you will then be charged another 10 coins to submit to the movies , tv shows or videos you want to use . Support has been ok but every week there’s another member leaving for something and you have to wait to get into contact. All I want is my albums and singles transferred properly from my old distribution company , claim my publishing and have access to submit if wanted it’s been a month of working on this. I would say there a great platform from what it seems but needs a huge fix within how you guys do your credit system. As well as Lee told me there is no way for them to credit my account for upload my album properly like it should have been , I’ll be moving to a platform that actually has a support team willing to provide all information about there platform and how uploading works. As well as a platform that’s not looking to charge you $200+ dollars to release an album. That’s a joke to independent artists and for you guys not being even close as big it’s ridiculous the price you charge , that’s probably why a staff member is gone every weekend.
UPDATE: after leaving my review I was contacted by Sophie and Lee. Lee personally called me to try and fix the issue , we got all but one issue fixed which was still a hastle but everything was fixed or given a solution.
ive been trying to transfer my music from distrokid to here and while doing so they didnt have all my songs available for transfer so i email distribution team 2-3 times nothing its been 3 weeks dry my music still in review which i dont understand why and i cant get in contact with support at all. I want to use this platform for all the things available like publishing and syncing but this is awful. i want to buy pro but waiting on the fact cant even an answer an email about transfering my music almost been a month.
I don’t understand that cause my username on here is the same thing so feels like you lying here, my account name is frealparker and its under email frealparker@ gm
Like if you can’t find an account yall

Reply from Music Gateway
Generally helpful team - communication needs improvement
While the team was generally helpful, we were disappointed with the campaign's outcomes and the level of communication throughout. We understand that radio campaigns can be unpredictable, but we found that the majority of the results stemmed from our own outreach rather than the efforts of the team. Additionally, we felt that there was a lack of enthusiasm from the colleague overseeing our campaign, which impacted our overall experience.
While this service may be suitable for certain projects, we believe there are better opportunities available for achieving a more reliable return on
investment (ROI).

Reply from Music Gateway
good to know that you don’t need a label to access this kind of help.
I haven’t used their service yet but plan to for my next release. Marcus was great and knowing this service exists gives me confidence for my project. So good to know that you don’t need a label to access this kind of help.

Reply from Music Gateway
Costumer support on point
Had a issue with the release of a few songs lately , needed a support than I had phoned the company and spoked to Marcus Power , and this lad made the total difference. Very attentious and caring , replied my emails very quick and went out of his way to help. Fair play to him , amazing costumer support !!

Reply from Music Gateway
Great service and attention to detail…
Great service and attention to detail from their support team. Replied in less than 24 hours, providing with a solution, recommendation to a mistake that was being done in our submission and kept all stakeholders of our project in the loop. Felt very personalized and human and not automated.

Reply from Music Gateway
Great team with a huge opportunities
Great team with a huge opportunities
Thank you Lee, Leila and Leon
If you music artist and you have a good enough music Music Gateway will help you to maximize your performance

Reply from Music Gateway
1000% Reccommend
They delivered even better results than promised. And the curators they connected me to actually loved my song, and kept the song in their rotation a bit longer. I'm an independent artist based in the USA, and I have used many other playlist pitching platforms. Gateway is the most effective and legit resource I've used.

Reply from Music Gateway
Excellent support team
Excellent support team. Great work. Dedicated to the music and to addressing challenges quickly and successfully as they arise.

Reply from Music Gateway
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







