Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trading in my old phone via Timpson was quick, easy and straightforward. Having had a poor experience with a previous trade in, I particularly valued being able to hand my phone over in person to be a... See more
Company replied
MusicMagpie always provide quality (used) material. Wether it is CDs or DVDs or whatever you order. Combined with a first class Postal serve and competitive prices What more could a customer ask for... See more
Company replied
Brilliant service provided for selling on a mobile phone. Easy to set up account, good price offered, helpful guides on how to clear personal data before sending, and payment was received straight in... See more
Company replied
Company details
About musicMagpie
Written by the company
musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesAbout musicMagpie
Written by the company
- musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
- Fast Same Day Payments
- We pay on the same day your items arrive with us, giving you cash to spend sooner!
- Tech Price Promise
- We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
- FREE App
- Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
- FREE Courier
- We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
- Send Your Stuff in One Box
- Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
- Hundreds of Millions Paid Out to Our Happy Customers!
- Are you one of them? Leave us a review and let us know what you thought!
- Refer a Friend and get a FREE £5!
- Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!
Contact info
United Kingdom
- enquiries@musicmagpie.co.uk
- www.musicmagpie.co.uk
4.5
Excellent
361K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from musicMagpie
Hi Agnieszka,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Most excellent quality but…
Most have been excellent quality but this order had damaged cases on three CDs it would be helpful if condition was easily visible before ordering.
September 10, 2026
7 missed collections and 72 emails
Allocating Evri meant 7 missed collections over 3 weeks when i was home and they sent me a total of 72 emails all for one parcel. No option for a label to be provided either so had to have label printed. Very frustrating and inconvenient.
August 24, 2026
Reply from musicMagpie
Hi Mr,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
League of gentlemen box set…
Price & condition was good also received in post quite quickly
September 12, 2026
Reply from musicMagpie
Hi Mark,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Have confidence....they are brill...
Been doing business with them for years,
In the begining i had reservations as it is online
Post things, hope for the best, pray, no one to go grab if something goes wrong
Over the years my confidence has grown
So easy and straightforward
Everything crystal clear
Not forced or pushed, i have full contol and my choice
Good prices and deals
I have now come out of the rat race of having a brand new phone and long contracts
I have bought pristine from music magpie. It is what it says on the tin. Good fair price and value for money
At the same time sold my old phone.
Simples
Money in 24 hrs
I think my hardest job was taking and posting the old phone
September 12, 2026
Reply from musicMagpie
Hi Mr,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Lynn,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Great value for money and excellent…
Great value for money and excellent condition of cds. No postage cost is an absolute bonus and delivery is very prompt.
September 12, 2026
Reply from musicMagpie
Hi Julie,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Ordered 7 CD’s and 2 had broken cases…
Ordered 7 CD’s and 2 had broken cases and 2 had broken inner centres causing the CD’s to rattle around in transit.This issue has been reported to Musicmagpie and waiting a resolution. This issue is the third time in a row I have had broken CD cases. On the plus side the delivery was prompt and contained 2 brand new undamaged CD’s.
September 12, 2026
Returning customer as if receiving good…
Returning customer as if receiving good service the last time. First I’ve used the new agreement to have the phone checked by Timpsons. Saved having to post and it was checked over and payment received the same day.
Excellent service. Highly recommend Music Magpie
September 5, 2026
Reply from musicMagpie
Hi Mrs,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi customer,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
excellent as usual
September 12, 2026
Reply from musicMagpie
Hi M.,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Prompt dispatch and delivery.
Prompt dispatch and delivery.
Good prices and CDs off good quality.
September 5, 2026
Reply from musicMagpie
Hi Judith,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Really good process from start to…
Really good process from start to finish - it took 5 days overall from the quote to payment in my account. Great postage service as the post office label or QR code was provided immediately, and tracked throughout with updates. Would use again and highly recommend. I also got a significantly better quote than the phone network provider offered. Great!
September 12, 2026
Reply from musicMagpie
Hi Claire,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
refurbished laptop
Received my refurbished laptop within a few days, professionally boxed. Turned it on and was pleased to find that everything worked as expected. The external condition was very good.
September 11, 2026
Unprompted review
Reply from musicMagpie
Hi MR,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Very good service
Very good service. I made a purchase through the website and found it very easy to do
Well laid out with good content.
Payment process easy as well.
Can not fault Music Magpie.
September 12, 2026
Reply from musicMagpie
Hi Malcolm,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Excellent service from start to finish…
Excellent service from start to finish - would recommend!
September 5, 2026
Reply from musicMagpie
Hi Clare-Marie,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Lou,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Excellent service as always at a good…
Excellent service as always at a good price and fast delivery
September 12, 2026
Reply from musicMagpie
Hi Anthony,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
good choice of cd and dvd quick delivery
September 5, 2026
Reply from musicMagpie
Hi JacquelineNewton,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.