Musique Shop Reviews 

The shops website claims to have the item I want in stock Billy Sheehan Bass Overdive Ultimate pedal and has been since 4th October when order was placed , over a month down the line still no delivery many attempts to communicate
with this 'business' using their online form only 1 response so far giving no useful info.
I'm now going through the bank fraud team with my bank to recover the funds hopefully from bank used for transfer wish i had used debit card I'd recommend this for others in the
same situation. Amazing that they're able to get away with what is essentially robbery in plain sight. I think the French Fraud Department need to made aware of this company I will research their details to see how this company can be allowed to rip people off like this and still be open

The shops website claims to have the item I want in stock (Arturia Drumbrute) but over a month down the line it still has not been sent, and my requests for a refund ignored. Of many attempts to communicate with this 'business' using their online form only 1 response so far giving no useful info.
I'm now going through the charge back scheme with my bank to recover the funds (paid for by debit card). I'd recommend this for others in the same situation. Amazing that they're able to get away with what is essentially robbery in plain sight.

I paid 586 euros and then immediately canceled my order after reading the reviews (albeit too late). I haven't received a refund two months later. In the meantime, I did what I could by informing the police and French fraud prevention services. However, it seems they simply don't care and are keeping the money. Isn't this just thievery?

I ordered the equipment in November 2022, for a total amount of €1,458. After hearing nothing from them in a while, I contacted the customer support to check my order. I was told that the items were out of stock at the provider, and that I could not get my money back.

We are now around 2 years later and I still haven't received my order, nor any refund. During this time I kept writing/calling every month. A few times they've responded that my order is next up(!), only to
be followed by a long period of no responses and/or reply that the product is out of stock still and that I can't get my money back. Lately, they've stopped replying to my support tickets, and I'm not able to get through the phone.

Meanwhile I've bought my equipment elsewhere (so it was indeed not out of stock at the provider).

Very upset and sad about how this went down, and for the amount money I've lost, as well as the time I spent waiting. But more importantly, I'm so sad about all the gigs I had to turn down because I didn't have the equipment that I was so eagerly hoping to one day receive.

😞

I hereby let go of this terrible experience and move on.

Dreadful company. Cancelled an order immediately but the are holding on to my money. They only offer support though website and refused to help on a call.

If you are in the UK do not use this company at all. The website fools you into thinking that you are paying the UK VAT.
YOU ARE NOT, you get hit with customs charges and when you raise it with they just say sorry we will refund you 20% of the cost of the product. Unfortunately that is considerably less than the customs charges you get hit with.
This was a very bad experience and I wish I hadn’t used them at all

Same story as others: ordering, product not in stock..not refunding or sending product.

Do not order !

It seems like they have the product in their stock, and you will receive it in a few days on the website, but reality is the quite opposite. Ordered a footswitch and paid a good amount for shipping (bacause it is said I can have it in 3-5 days), and suprise!, I have been waiting for 1 month. I called them, created tickets on their website, it appears they don't have it in the stock and are not willing to cancel the order although I clearly request a cancellation. They are waiting for the switch for 1 month and make me wait against my will.
Just stay away f

Products listed as on stock but the are not. The never send you your product nor refund you.