THIS COMPANY IS A PROPER SCAM
My daughter informed me today that this company has not been in contact with her, despite their repeated texts promising to get in touch. This has been going on for three weeks.
I paid them £300 to receive a service, but my daughter has only received one photo from them so far, and she was not fond of the fact that the person worked away.
My daughter asked if I could speak with them since she was so upset. I called them today, but the call ended up on the answering machine. After that, I texted them, and they responded that they would call me at lunchtime, but I know from experience that they won't.
After a lot of persistence, I was finally informed that I was being rude, that they would not be dealing with me, and that I would not receive my £300 back. They claimed that this was stated in their terms and conditions, but to the best of my knowledge, they haven't even provided a suitable service.
My call was never returned, and they are now completely ignoring me.
I've learned that I'm not the only one who has gone through this and that many of you have encountered similar difficulties after reading through all of the comments on this page and Google reviews. Undoubtedly, this company is a scam; instead of providing a service, they are just keeping the money for themselves.
Although I am aware that I will never see the £300 again, anyone considering doing business with this company should take note of this. I DO NOT RECOMMEND THEM PRACTICALLY ANYWHERE. Sincerely, I hope they are apprehended or that the Trading Standard looks into this.
February 12, 2024
Unprompted review