Perfect and affordable as always.
Quality: 5
Value for money: 5
Sold by My 1st Years
The information on this page is based solely on product reviews written by customers of My 1st Years via Trustpilot.
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Brand: My 1st Years
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the box came broken also wen more than one item ordered i think there should be more than 1 box included in the order its a shame every thing was squashed in one box
Quality: 2
Value for money: 3
Reply from My 1st Years
Hi Raushan, thank you for taking the time to share your feedback. We're really sorry to hear that your Luxury Gift Box arrived damaged and that you felt the items were too tightly packed together. We completely understand how disappointing this is, especially when the presentation of a gift is so important.
We'd be more than happy to send you a replacement gift box. Please contact our Customer Services team, who will be happy to arrange this for you.
We provide one complimentary gift box with qualifying orders, and if additional boxes are needed for multiple gifts, these can also be purchased at checkout. We appreciate your feedback and will be sure to pass your comments on to the relevant team.
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely gift box, ideal for keepsakes etc
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We're delighted to hear you loved our Luxury Gift Box and found it ideal for keepsakes. We put a lot of thought into making our gift boxes feel special and versatile, so it's wonderful to know it made a great impression.
Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Came free with product but great memory box
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We're delighted to hear that you found our Luxury Gift Box to be a great memory box. We put a lot of thought into how our gifts are presented, and we love that the box can be kept and used to store precious memories long after the gift has been opened.
Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Disappointed with service. Was not delivered in time.
Reply from My 1st Years
Hi Ravindran, we're really sorry to hear that your gift did not arrive in time and that you were disappointed with the service.
Your order was sent using our Standard Delivery service, which unfortunately is not a guaranteed delivery service and can sometimes be subject to delays in transit. For orders needed by a specific date, we always recommend choosing our Express Delivery option.
We completely understand how frustrating it is when an order is needed for a special occasion, and we're sorry that your experience fell short of expectations. We appreciate you sharing your feedback and will be sure to pass this on to the relevant team.
Best regards, Aleksandra, Customer Services, My 1st Years
A lovely way to give the gift. It looks impressive
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Susan, thank you for the lovely review! We're delighted to hear that you thought our Luxury Gift Box was a lovely way to present your gift and that it made such an impressive first impression. We put a lot of thought into how our gifts arrive, so it's wonderful to know the presentation added something special to the experience.
Best regards, Aleksandra, Customer Services, My 1st Years
Sadly, the box was damaged when it was delivered so we were unable to use it.
Quality: 1
Value for money: 1
Reply from My 1st Years
Hi, thank you for taking the time to share your feedback. We're really sorry to hear that your Luxury Gift Box arrived damaged and that you were unable to use it. We completely understand how disappointing this is, especially when the presentation is such an important part of giving a special gift.
We'd be more than happy to arrange a replacement gift box for you. Please contact our Customer Services team, who will be happy to assist you.
We apologise again for the inconvenience and appreciate you bringing this to our attention.
Best regards, Aleksandra, Customer Services, My 1st Years
The box was lovely but unfortunately where it folded over it was ripped at both ends
Quality: 4
Reply from My 1st Years
Hi Jill, thank you for taking the time to share your feedback! We're pleased to hear that you thought the Luxury Gift Box was lovely, but we're really sorry that it arrived with rips.
We completely understand how disappointing this must have been, especially when the presentation of a gift is so important. We'd be more than happy to arrange a replacement gift box for you. Please contact our Customer Services team, who will be happy to assist you.
Thank you again for bringing this to our attention, and we apologise for the inconvenience caused.
Best regards, Aleksandra, Customer Services, My 1st Years
Very bad quality I call the customer service no one answer me
Quality: 1
Value for money: 1
Reply from My 1st Years
Hi Elsa, thank you for taking the time to share your feedback. We're really sorry to hear that you were disappointed with the quality of the Luxury Gift Box, and we're also sorry that you weren't able to reach our Customer Services team by phone.
Our Customer Services phone line is open Monday to Friday, 9am–5pm. You can also get in touch with our team via email, Live Chat, WhatsApp or Facebook, and we'll be happy to assist with any concerns regarding your order.
We appreciate you bringing this to our attention and apologise for any inconvenience caused.
Best regards, Aleksandra, Customer Services, My 1st Years
Nice little box and looks great with the products arriving
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Hayley, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what’s inside — a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear that you loved the Luxury Gift Box and that it looked great with your products.
Best regards, Aleksandra, Customer Services, My 1st Years
Nice quality .. personalised items lovely
Quality: 5
Value for money: 3
Reply from My 1st Years
Hi Sandra, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you were pleased with the quality of the personalised items and loved the gift box too!
Best regards, Aleksandra, Customer Services, My 1st Years
Good quality
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Ruksana, thank you so much for your lovely 5-star review! We’re delighted to hear you were pleased with the quality of our Luxury Gift Box. We put a lot of thought into how our gifts arrive, so it’s wonderful to know the presentation met your expectations. Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely keepsake.
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Joanne, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you found the Luxury Gift Box to be such a lovely keepsake and something to treasure
Best regards, Aleksandra, Customer Services, My 1st Years
Was a lovely gift box
Quality: 4
Value for money: 5
Reply from My 1st Years
Hi, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you found the Luxury Gift Box to be such a lovely keepsake and something to treasure
Best regards, Aleksandra, Customer Services, My 1st Years
Not seen by me.
Reply from My 1st Years
Hi Cheryl, thank you for taking the time to leave a review. We understand that, as the Luxury Gift Box was sent directly as a gift, you didn’t have the opportunity to see it yourself. We hope the recipient was pleased with their gift, and we appreciate you choosing My 1st Years for the special occasion.
Best regards, Aleksandra, Customer Services, My 1st Years
Purchased to hold two gifts (Animal Ark Money Box and Noah's Ark Blanket). Items were delivered with the two gifts carefully wrapped with tissue paper inside the box. Beautiful presentation and really appreciated the extra step from My 1st Years, cannot recommend this enough if buying other items for gifting!
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Emma, thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with the presentation of your gifts and appreciated the extra care taken with the tissue paper wrapping.
We always strive to make our products and gifting experience feel extra special, so it’s lovely to know the Luxury Gift Box helped make your gifts even more special. Thank you for recommending us and for taking the time to share your experience!
Best regards, Aleksandra, Customer Services, My 1st Years
Colour is adorable and quality is good.
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for your lovely review! We put a lot of thought into how our gifts arrive, not just what’s inside, so we’re delighted to hear you were pleased with the colour and quality of the Luxury Gift Box.
A personalised gift should feel special from the moment it’s opened, and it’s wonderful to know that came across. Thank you for choosing My 1st Years and for taking the time to share your feedback!
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely gift box which makes the gift even more special.
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Paul, thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our Luxury Gift Box and that it helped make your gift feel even more special.
We put a lot of thought into creating a beautiful gifting experience from the moment the box is opened, so it’s wonderful to know you appreciated the extra touch. Thank you for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely box.. very sturdy..
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Mary, thank you for your lovely feedback! We’re so pleased to hear that you liked our Luxury Gift Box and found it sturdy and well-made.
We always strive to make our gifting experience feel extra special, from the presentation to the quality, so it’s great to know you were happy with your purchase. Thank you for choosing My 1st Years and for taking the time to leave us a review!
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent. A great idea.
Quality: 5
Reply from My 1st Years
Hi Mima, thank you so much for your excellent feedback! We’re delighted to hear that you think our Luxury Gift Box is a great idea.
We always strive to make gifting feel extra special, so it’s wonderful to know you enjoyed the experience. Thank you for choosing My 1st Years and for taking the time to leave us a review!
Best regards, Aleksandra, Customer Services, My 1st Years