DISHONEST AND BAD CUSTOMER HANDLING. I went here with my GF to check out a pair of shoes and the lady here was very nice at first and she helped me find my size and even gave me a pair of sock... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Crockett & Jones Coniston boots arrived in Canada very quickly by courier with excellent online tracking , were as described on website and in good condition,right size etc. They were nicely packed, i... See more
The shopping experience has been great, probably because I found the Alexander Mcqueen shoes that I was really looking for but on the other hand my payment app didn't work at first and Ina from the... See more
I am very impressed buying from Budapester, the package arrived very fast via DHL, no need paid extra tax becouse already include. The product is highly branded. Very recommended seller
Company details
Written by the company
Mittlerweile zählt MyBudapester.com zu den weltweit führenden Adressen für Schuhe, Taschen und Lederaccessoires der begehrtesten Designer. Seit seiner Eröffnung konnte MyBudapester.com einen treuen Kundenstamm für sich gewinnen, der von Liebhabern luxuriöser Klassiker bis hin zu jungen Trendsettern reicht. Unser Onlineshop MyBudapester.com ist geboren und bietet das Beste von über 120 internationalen Top-Designern - und das rund um die Uhr - weltweit. Die Verwendung der neusten Technologien im E-Commerce haben MyBudapester.com rasant zu einem der führenden Retailer für Luxusgüter im Internet gemacht. Seit dem 01. Juni 2024 gehört MYBUDAPESTER zum Berliner Premium Schuhunternehmen SHOEPASSION Durch den Zusammenschluss ergeben sich viele Vorteile für Sie als Kunde: - Erweiterung des Sortiments um hochwertige und handgefertigte Schuhe, Taschen und Accessoires - Verbesserte Benutzererfahrung durch kontinuierliche Optimierung des Shops - Erstklassiger Kundenservice durch die gebündelte Expertise von MYBUDAPESTER und SHOEPASSION - Exklusive Angebote und Sonderaktionen
Contact info
Wolfener Straße 32-34, 12681, Berlin, Germany
- +49 (0)30 609 83 70 12
- kontakt@mybudapester.com
- www.mybudapester.com
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent product conditions
excellent product conditions, perfect in the request /delivery.
November 12, 2021
Unprompted review
Reply from MyBudapester.com
Dear Alcino,
Thank you very much for your kind review! Visit us soon again!
Kind regards,
MyBudapester
Reply from MyBudapester.com
Dear Milica,
Thank you very much for your find feedback! Visit us soon again!
MyBudapester
5 stars for this shop
Great package, attention to details, the size fits perfect.
November 4, 2021
Unprompted review
Reply from MyBudapester.com
Dear Alina,
Thank you for your kind review! It's great to hear that you are happy with your order! Enjoy your new shoes to the fullest!
Kind regards,
MyBudapester
Very Bad,
Very Bad,
they never advised me the product was NOT going to be shipped within 2 days... they shipped it a business week AFTER placing my order Not to mention They shipped it Using DHL basic service who handed over my package to the national postal service which is Crap so i will probably NEVER see my package anymore.
Given the amount spent they could have used DHL Express, avoiding all the troubles.
MyBudapester Customer service don't seem to care about my problem at all. just to summarize VERY BAD EXPERIENCE!
November 2, 2021
Reply from MyBudapester.com
Good day Alberto,
Thank you for your feedback.
We kindly inform you that your order has been successfully delivered on November 5. We offer our customers the possibility to choose between DHL Standard and DHL Express delivery. Since you have chosen the standard shipping, your item was also shipped this way. We regret that we could not meet your expectations regarding the speed of shipping. Nevertheless, we hope that you will enjoy the shoes.
Best regards,
MyBudapester
Unjustified price difference CH vs Germany
Shoes and delivery very good. Too many emails around delivery date, every hour. This is not a spacecraft landing. But not!! happy with the price. The shoes cost 40Euro more (plus delivery) going into Switzerland though the tax here is half of German MWSt. This is in no way justified, even with ribbon and wrapping paper.
November 1, 2021
Unprompted review
Reply from MyBudapester.com
Dear Barbara,
Thank you very much for your feedback.
Since we offer all inclusive pricing for orders outside the EU, the cost is slightly higher. The final price includes shipping costs from DHL Express, customs and import fees, as well as the cost of a potential return. We hope you will still enjoy the shoes and would be happy to welcome you back soon.
Kind regards,
MyBudapester 🚀
Great service - great shoes😊
I love my new shoes and it was a delight to open the nicely wrapped box.
October 27, 2021
Unprompted review
Reply from MyBudapester.com
Dear Jacqueline,
Thank you very much for your great feedback!
We are happy to hear that the shoes are a perfect match and that you liked our packaging as well!
Visit us soon again!
Kind regards,
MyBudapester
Very good and fast delivery
Very good and fast delivery, in all honesty, I did not expect this speed. I am very grateful for my order from this wonderful site
October 10, 2021
Unprompted review
Reply from MyBudapester.com
Dear Atheer,
Thank you very much for your great feedback.
We are happy to hear that you are pleased with your order.
Visit us soon again!
Kind regards,
MyBudapester
I had good experience on my budapester…
I had good experience on my budapester fast delivery
October 9, 2021
Unprompted review
Reply from MyBudapester.com
Dear Christine,
Thank you very much for your great feedback!
Enjoy your order!
Kind regards,
MyBudapester
Very happy with my order
Very happy with my order. Loved the boots so far, arrived in time. I hope to benefit from my Gutschein though.
September 13, 2021
Unprompted review
Reply from MyBudapester.com
Dear Catherine,
Thank you very much for your kind review.
Enjoy your boots to the fullest and visit us soon again!
MyBudapester
Excellent product and service
Excellent product and service. Will definitely be using again.
September 2, 2021
Unprompted review
Reply from MyBudapester.com
Dear Gemma,
We are very happy that you are satisfied with your order and the service you have received. We are looking forward to welcoming you soon again! Enjoy your beautiful shoes!
Kind regards,
MyBudapester
My shoes that never came :((((
Ordered a pair of Fendi sneakers from here and never received it because they sold me shoes they never had. One pair left..?? Sure.. not… received confirmation of my order but nothing was shipped. Per their website orders ship the next day or two. So I emailed them three days later and they said “your order will be shipped out soon” a week goes by still no tracking or anything... so I email them again for an update … finally they tell me they don’t have the shoe no more and that they are sold out.
1. Why are they selling designers with a messed up inventory system? Keep track of what you are selling! Very inconvenienced
2. Why did I have to reach out both times instead of them reaching out to me? I probably would’ve been waiting on shoes That was never coming had I not emailed them first.
August 12, 2021
Reply from MyBudapester.com
Dear Jimmy,
Thank you very much for your feedback.
We completely understand your frustration. Unfortunately, the order had to be canceled due to an error in our inventory management. We tried to reorder a pair of your desired item, which unfortunately was not successful. We are very sorry for the inconvenience this has caused.
Kind regards,
MyBudapester
Very correct service
Very correct service, fast shipping, free return.
Good sortiment from shoes.
July 31, 2021
Unprompted review
Reply from MyBudapester.com
Dear ELOG,
Thank you very much for your kind feedback, it is much appreciated.
Enjoy your new shoes!
Kind regards,
MyBudapester
Got a pair of YSL boots
Got a pair of YSL boots, love it! And the price is good. First time purchase on this website, definitely will come back again ~
July 26, 2021
Unprompted review
Reply from MyBudapester.com
Dear Sean,
Thank you very much for your great feedback. We are happy to welcome you among our customers. Visit us soon again! In the meantime, we hope you enjoy your Saint Laurent boots to the fullest! :)
Kind regards,
MyBudapester
Excellent customer service!
July 15, 2021
Unprompted review
Reply from MyBudapester.com
Dear M,
Thank you very much for your kind review!
We are sure that you look great in your new shoes! ;)
Kind regards,
MyBudapester
Thank you for the speedy delivery of my…
Thank you for the speedy delivery of my item.
July 13, 2021
Unprompted review
Reply from MyBudapester.com
Dear Clelia,
Thank you very much for your great review!
Enjoy your new item to the fullest!
Kind regards,
MyBudapester
I ordered shoes of Gucci,they are very…
I ordered shoes of Gucci,they are very nice.Quick delivery also within 4 days including receipt and instructions.I would recommend this to my friends.
July 7, 2021
Unprompted review
Reply from MyBudapester.com
Dear Ting Lee,
Thank you very much for your great feedback!
We are looking forward to your next visit!
Kind regards,
MyBudapester
Quick and professional service.
June 26, 2021
Unprompted review
Reply from MyBudapester.com
Good day,
Thank you for your great feedback. We are happy you are satisfied with our service. Visit us soon again!
Kind regards,
MyBudapester
Everything was good !
June 25, 2021
Unprompted review
Reply from MyBudapester.com
Dear Stefan,
Thank you very much for leaving positive feedback.
Enjoy your order!
Kind regards,
MyBudapester
Reply from MyBudapester.com
Dear Danutė,
Thank you very much for your great feedback, it is very much appreciated!
Visit us soon again!
MyBudapester
Fast delivery and packaging arrived in tact
Fast delivery, consistent communication and the box arrived in tact. I'm in South Africa and most of my international deliveries get to me with the box damaged. So, given that I prefer to store my shoes in boxes, this made me happy!
June 17, 2021
Unprompted review
Reply from MyBudapester.com
Dear Dineo,
Thank you very much for your feedback! Enjoy your shoes to fullest and visit us soon again!
MyBudapester
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.