MyBuilder Reviews 55,392

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and positive attitude, often highlighting their skill and reliability. The service provided is frequently described as excellent, with many people appreciating the ease of finding qualified tradespeople and the overall user experience. Consumers also value the competitive pricing and the ability to compare reviews and profiles, which helps them feel more secure in their choices. However, some customers expressed dissatisfaction with the website's pricing structure, particularly regarding the fees charged to tradespeople for shortlisting. A few people also mentioned issues with the reliability of some contractors found through the platform, citing instances of unreturned messages or unfulfilled commitments.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick, professional, and efficient work. Many... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Website

Users describe ambiguous interactions with the website. While some customers praise the site for being... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers express frustration over unexpected charges,... See more

User experience

Reviewers mention positive feedback about user experience. Customers find the platform easy to use for... See more

Based on these reviews

Rated 5 out of 5 stars

Rob was brilliant, arrived on time , got on with it, did an excellent job Very reasonably priced Arranged a further visit, no problems I am now using him as my regular gardener

Rated 5 out of 5 stars

I set two tasks and both received quick, detailed replies with good info about the individual/company. Both jobs were assessed then carried out at a convenient time by very capable, skilled people. W... See more

Rated 5 out of 5 stars

We found James Clarke Gardening and Landscaping Services excellent to deal with and would highly recommend this company. They were clean and efficient, did a good job at a good price and did not ov... See more

Rated 5 out of 5 stars

After seeing the advert on tv while looking for an electrician . I decided to pop my details in . After being let down by the usual Facebook advertisers, within minutes I had quotes sent through with... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

55K reviews

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Rated 5 out of 5 stars

I felt very easy when I met the tree…guy

I felt very easy when I met the tree guy. He was prompt and cleared away all the debris after. I would use him again . My builder made it easy to choose with plenty of choice between as there was plenty to choose from.

April 16, 2026
Rated 1 out of 5 stars

This app needs to revamp and revaluate…

This app needs to revamp and revaluate their tradesmen. A trade man by V&D painting and decoration came my house made a big mess of it which has cost me to change my whole carpet. I am highly disappointed in him.

April 3, 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Ezebunwo,

Thank you for your review.

I'm truly sorry to hear about your distressing experience.

While hiring through MyBuilder can significantly reduce the risk of issues, regrettably, there can still be rare occasions when things don't unfold as expected, and I'm sorry you experienced such an instance.

To address this matter, please contact us directly through mybuilder.com so we can assist you further and take any necessary action regarding the tradesperson's account with us.

You can reach us at https://support.mybuilder.com/s/contactsupport or by using our Contact Us form here: https://www.mybuilder.com/contact-us

Your feedback is crucial to us, and we look forward to hearing from you.

Kind Regards,
The MyBuilder Team.

Rated 5 out of 5 stars

Drive way repair

Delighted with the work. They were professional and polite. Explained to me what they had done. Would highly recommend Kevin.

April 16, 2026
Rated 1 out of 5 stars

DO NOT USE MYBUILDER

Ridiculous.
Overdue payment, no option to “pay now” for us. Countless emails sent, no response. No one to speak to, relying on an email response - I assume there are no staff as there hasn’t been a reply for months.
Our matter is now with a collection agency - which collection agency? We haven’t received any emails or communication to get this matter resolved. We’ve tried to update our address, it won’t let us.

No customer service for a tradesperson to actually speak with, lack of communication.

DO NOT USE MYBUILDER if you are a tradesperson, the lack of communication to emails is a joke.

April 16, 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Nicola

We appreciate you taking the time to leave us feedback.

We are sorry to hear about your negative experience and frustrations with the site.

If you’d like to get in touch with us about this directly via our contact form, please do so ensuring that you provide all relevant information - https://support.mybuilder.com/s/contactsupport



Kind Regards,
The MyBuilder Team

Rated 5 out of 5 stars

What a great site

What a great site. It makes the whole job of finding a contractor so much easier.

I have been able to hire many great tradesmen as result.🙏

April 16, 2026
Rated 1 out of 5 stars

My Builder will not remove incompetent…

My Builder will not remove incompetent builders from advertising on their site even when complaints are made against them and they are no longer trading?

October 31, 2025
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Ruth

We appreciate you taking the time to leave us feedback. We are sorry to hear that you have had a negative experience with a tradesperson from the site.

Please rest assured that we take all complaints seriously. We fully investigate anything brought to our attention and take necessary action in line with our terms and conditions.

If you’d like to get in touch with us about this directly, please feel free to do so ensuring that you provide all relevant information - https://support.mybuilder.com/s/contactsupport


Kind Regards,
The MyBuilder Team

Rated 5 out of 5 stars

Use first

Got a reply in less than an hour, and ended up using the builder who replied. Other website sent the job to 7 different companies and not one replied. Will always use Mybuilder from now on.

April 15, 2026
Rated 5 out of 5 stars

Have used AMB a couple of times for job…

Have used AMB a couple of times for job quotes could have been ripped off big time with one job. As I always invite a good few to quote me I dodged a bullet there. So I would recommend this service keeps you aware and I always get the good job at a good price.

April 15, 2026
Rated 4 out of 5 stars

Easy to post.

It was easy enough to post a job, but the replies came from two sources simultaneously. Email and the my builder site which was confusing. Then if I started a phone consultation that was added to the other two. Nevertheless it worked out well in the end.

April 15, 2026
Rated 5 out of 5 stars

Great service

They arrived on time and got on with job knew exactly what they was doing .did a great job really pleased with the result definitely would use again in fact have booked another job with ash

April 15, 2026
Rated 1 out of 5 stars

I am receiving suspicious messages from…

I am receiving suspicious messages from users on your platform that appear to be spam or phishing attempts.

Some messages include links and mention charges, which is concerning. I have also seen a charge of around £50 that I do not understand or recognise.

All the evidence is in the leads section, and I have already sent screenshots regarding this. However, I have not yet received any response. I would appreciate a prompt reply, as I am concerned about the situation.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very simple process

Very simple process. State your requirements in detail. Attach any drawings, photos, etc. Simple!
A lot of quick responses from nearby traders. Ask any quires and estimates.

April 15, 2026

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