I hit the big jackpot! 🎰💥 I still can’t believe this is actually real—my heart is racing, my hands are shaking, and I am completely floating on cloud nine! To everyone who plays and dreams of this... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great selection of games and quite a good working platform, BUT, from the 10 legal online casinos in Switzerland, its by far the worst one in terms of offers... Forget that you will ever ever get Free... See more
Company replied
Grazie mille MyCasino Cash Connection ist the best❤️❤️❤️❤️❤️❤️❤️ un Natale felice grazie a voi❤️❤️❤️❤️ vi auguro anche a voi buone feste e buon Anno❤️❤️❤️❤️ MAJOR❤️❤️❤️❤️❤️❤️
Company replied
Mycasino captures loyalty through swift payouts and endless gaming options spicing up our days! Their above-average service seals the deal for this delighted visitor.
Company replied
Company details
About mycasino
Written by the company
mycasino ist das Online-Casino der Grand Casino Luzern AG und eines der ersten konzessionierten Schweizer Online-Casinos. Wer bei mycasino spielt, erlebt das innovativste und grösste Online-Casino-Spielangebot mit über 1000 Spielen aus der Schweiz und für die Schweiz – besten Kundenservice inklusive.
Bei mycasino verfügen Sie über die grösste Auswahl an vertrauenswürdigen und sicheren Zahlungsmethoden der Schweiz. Zusätzlich profitieren Sie vom Service der schnellsten Ein-und Auszahlungen der Schweiz. Mit der Expressauszahlung erhalten Sie Ihr Geld auf Ihr Bankkonto werktags am gleichen Tag bei einer Auszahlung bis 12 Uhr. Wenn Sie Ihr Konto bei Postfinance haben, dann sogar noch bei einer Auszahlung bis 16 Uhr!
Contact info
Haldenstrasse 6, 6006, Luzern, Switzerland
- 0800 002 728
- kundenservice@mycasino.ch
- www.mycasino.ch
You should know
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slots & bonus games
January 23, 2023
Reply from mycasino
Grüezi DP
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
Best Casino in der Schweiz
January 24, 2023
Reply from mycasino
Grüezi André martins barata
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
I hit a grand jackpot off 4000chf with…
I hit a grand jackpot off 4000chf with a bet of 4chf in Unicorn Reels
January 21, 2023
Reply from mycasino
Grüezi Pedro Miguel,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you continued entertainment on our site.
Best regards
Your mycasino team
Reply from mycasino
Grüezi Ferhat,
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
you need to wait for players to…
you need to wait for players to actually use the website before asking.
I can't give more than 2 stars yet. This is polluting the sample and falsifying the statistical result, so i want to give a neutral review.
January 17, 2023
Reply from mycasino
Hi loys dès grand-nombrès
Thank you very much for your review on Trustpilot. We hope you will rate us again once you have had a chance to test the site a bit. We would like to constantly improve as the largest online casino. Please let us know where you think we can improve.
Best regards
Your mycasino team
Fun play
I enjoying to play games when I have times rest..it makes me more relaxing and I enjoy your companies too 😊
January 3, 2023
Reply from mycasino
Hi Duangporn,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Reply from mycasino
Hi Sonia,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Nice OL casino with variety of slots n table games
December 28, 2022
Reply from mycasino
Hi Imam Ashraf,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Reply from mycasino
Ciao Mattia,
ti ringraziamo molto per la tua recensione positiva su Trustpilot e siamo molto felici che tu sia soddisfatti della nostra offerta e del nostro servizio.
Ti auguriamo di continuare a divertirti sul nostro sito.
Cordiali saluti
Il tuo team mycasino
Reply from mycasino
Hi Ahmad,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
I am happy i som 3000
December 22, 2022
Reply from mycasino
Hi Nikola
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Grazie mille MyCasino Cash Connection…
Grazie mille MyCasino Cash Connection ist the best❤️❤️❤️❤️❤️❤️❤️ un Natale felice grazie a voi❤️❤️❤️❤️ vi auguro anche a voi buone feste e buon Anno❤️❤️❤️❤️ MAJOR❤️❤️❤️❤️❤️❤️
December 21, 2022
Reply from mycasino
Ciao Larisa,
ti ringraziamo molto per la tua recensione positiva su Trustpilot e siamo molto felici che tu sia soddisfatti della nostra offerta e del nostro servizio.
Siamo contenti per la tua vincita e speriamo che tu possa ripeterla in futuro, ovviamente sempre giocando con moderazione. 🙂
Ti auguriamo di continuare a divertirti sul nostro sito e di passare delle buone feste di Natale. ❤️
Cordiali saluti
Il tuo team mycasino
Reply from mycasino
Grüezi Tuga,
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
Reply from mycasino
Bonjour Sabine,
Nous vous remercions vivement pour votre évaluation positive sur Trustpilot et sommes ravis que vous soyez satisfait de notre offre et de notre service.
Nous vous souhaitons une bonne continuation sur notre site.
Meilleures salutations
Votre équipe mycasino
Reply from mycasino
Hi Juls,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Reply from mycasino
Grüezi Faro,
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
Super casino
December 1, 2022
Reply from mycasino
Grüezi Onglerie Anita Farine,
Wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
Reply from mycasino
Grüezi Sirvan,
wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
Fantastic roulette
Amazing graphics tools, if I suggest a small improvement, to give the possibility to withdraw during the game without interrupt playing.
November 18, 2022
Reply from mycasino
Hello Antonio,
Thank you very much for your positive review on Trustpilot and we are very happy that you are satisfied with our offer and service.
We wish you further best entertainment on our site.
Best regards
Your mycasino team
Reply from mycasino
Grüezi Pawel,
wir danken Ihnen vielmals für Ihre positive Bewertung auf Trustpilot und freuen uns riesig, dass Sie mit unserem Angebot und Service zufrieden sind.
Wir wünschen Ihnen weiterhin beste Unterhaltung auf unserer Seite.
Herzliche Grüsse
Ihr mycasino-Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.