mycs.com Reviews 

9,608
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First I was a bit nervous about designing and ordering furniture online. The delivery was a bit delayed but once I received the furniture, I was totally satisfied with the quality. The design expect... See more

Company replied

Rated 5 out of 5 stars

Great service! Karolina really helped and went above and beyond for me, to hold the delivery until I am back in September. This is my second order with them and the shelf I ordered almost 10 years ago... See more

Company replied

Rated 1 out of 5 stars

Hey there, my favorite little scammers, Trustpilot, MyCS, what a beautiful combination of methods. Words, words, and more words, and then nothing. In response to your email, I asked you to provide me... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. The team took the time to find a custom solution for my request. Very responsive and helpful throughout the process. Thank you!

Company replied

Company details

  1. Furniture Manufacturer

About mycs.com

Written by the company

About MYCS

At MYCS, we believe that furniture should be as unique as the individuals who use it.

Founded in 2014, we specialize in customizable and modular furniture solutions, allowing you to design pieces that perfectly fit your style and space requirements. Our product range includes shelving systems, storage units, and seating options, all crafted with precision and care.

To ensure the highest quality, we operate our own production facilities within the EU, enabling us to maintain strict control over the manufacturing process and uphold our commitment to excellence. This approach provides greater stability compared to typical e-commerce distributors who rely on third-party manufacturers.

Over the past decade, we have proudly served more than 120,000 customers, delivering personalized furniture that enhances their living spaces.

Security and Satisfaction

Your security and satisfaction are our top priorities. We offer secure payment options, including PayPal, providing you with peace of mind during your shopping experience.

Our own production capabilities help us ensure full control over the quality and allow us to fix problems quickly when they arise. We also exclusively work with professional delivery and installation teams to provide seamless service to our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(9,608)

1,644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Team 2 did an amazing job

Team 2 did an amazing job

LW 6615 GmbH

July 9, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Your MYCS Team

Rated 5 out of 5 stars

Great work

Great work, super fast!

July 9, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Your MYCS Team

Rated 5 out of 5 stars

Daniel Team No 7

Quick, clean, friendly, German quality Work 😉

July 8, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Your MYCS Team

Rated 5 out of 5 stars

Today Daniel from Team No 7

Today Daniel from Team No. 7 assembled our shelving. That was a great experience! The two colleagues were incredibly friendly and assembled the shelves cleanly and quickly. We can highly recommend them and are delighted with our beautiful new shelving wall!!!!

July 8, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Your MYCS Team

Rated 5 out of 5 stars

Very good service

Very good service, very professional, very fast and efficient
Would recommend and for sure book the service again!

July 5, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 1 out of 5 stars

MYCS is not delivering anymore

MYCS is not delivering anymore

I ordered late January some furniture and 2 weeks later the company went bankrupt. They were doing 50% discounts back then just like they are doing now to cash in. When they declared to go back on business they declared delivery dates that they never achieve to deliver.
last update they should have delivered week 27 and now they are confirming 29 or 30.
They are clearly playing with time... don't be surprised if they announce to go bankrupt again... so don't waste your time and money on them.
To MYCS : don't contact me if it's not to tell me that my furniture is on a truck ready for delivery, any other communication is a waste of my time.

January 31, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Sehr geehrter Kunde,

vielen Dank für Ihre Bewertung.

Wir entschuldigen uns aufrichtig für alle Unannehmlichkeiten im Zusammenhang mit der Ausführung Ihrer Bestellung.

Unser Kundenservice wird sich mit Ihrem Anliegen befassen und in den nächsten Tagen mit einem geeigneten Lösungsvorschlag auf Sie zukommen.

Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.

Mit freundlichen Grüßen

Ihre MYCS Team

Rated 5 out of 5 stars

Team 2

Team 2

They did a great, speedy and clean job!

Stefanie

July 4, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Very nice and quick service

Very nice and quick service. Very professional.

July 3, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Team 2 was super nice and left…

Team 2 was super nice and left everything in a good shape.

Thanks to team 2!

Susanne Hengstermann

July 3, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Excellent Job of Team 12

July 3, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Very good and quick service

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Good Job very Quick and friendly

Good Job very Quick and friendly

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Team 2

Team 2
Great job!
Oliver

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Team Number 7

Team Number 7

For Team Number 7 - Best Job! Very good languages skills - thank to for everything!

For MYCS - no words left -

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Excellent Job by Team 12

Excellent Job by Team 12. Fast, clean and everything fits perfect. Many Thanks guys.

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

team 2


Team are friendly and helpful, thank you,

Ahmed

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Quick realisation

Quick realisation, everything correctly build, very good adjustment and clean up after task

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Five Stars

Nice Guy, good work!

July 2, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

Nice team, great work!

The workers (Team 4) were really nice, polite and helpful. They worked very fast and precisely showing lot of experience. Also the delivery was in time as estimated. We really appreciated the service and can recommend it to others.

July 1, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

Rated 5 out of 5 stars

T-13

T-13
The work for our shelf was realized quiet quick and carefully.

July 1, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive feedback.

We are delighted that you are satisfied with our services.

If you have any further questions, we remain at your disposal.

Sincerely

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