MyDIY.ie Reviews 

75
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Had difficulty sourcing a particular tool elsewhere online, but thankfully found it here. Quick dispatch and everything arrived in great condition. Would definitely use again. Thanks

Rated 4 out of 5 stars

Very useful source of a particular tool which was out of stock or overpriced on other sites. The ability to click and collect was a bonus, saving the higher delivery fee of a long and bulky item. The... See more

Company replied

Rated 5 out of 5 stars

Ordered some corner clamps for cabinet making . They were reasonably priced and I was very impressed by the quality when I received them . The whole process was simple with great communication and th... See more

Rated 5 out of 5 stars

I could not rate this shop highly enough. I was sent here after looking in countless other shops for a specific washer. The guys were very knowledgeable and immediately got me sorted. Highly Recommen... See more

Company details

  1. Construction Company

Written by the company

For over 44 years, MyDIY.ie, an Irish family-owned company, has been a cornerstone for the Inchicore neighborhood of Dublin 8, offering an extensive selection of DIY tools and fixings from our expansive showroom. Our commitment to quality is reflected in our vast range of over 50,000 products, covering a myriad of popular search terms, including DIY projects, home improvement, power tools, hand tools, woodworking, plumbing supplies, paint and painting supplies, home renovation, building materials, electrical supplies, garden tools, home repair, DIY furniture, fasteners and screws, and home décor ideas. Now, our comprehensive product line is available for swift delivery across Ireland. At MyDIY.ie, we take pride in providing unbeatable value and fast delivery, making us your go-to source for all your home improvement needs. With a focus on efficient shipping from Ireland, many of our items are eligible for next-day delivery. Whether you're undertaking a new DIY project, searching for plumbing supplies, or in need of gardening tools, MyDIY.ie is your one-stop online Hardware Store. Trust in the reliability of our Irish family-owned company for a seamless shopping experience and the convenience of having your chosen products delivered right to your doorstep.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Try MyDIY before you buy

Needed Grass Shears narrowed it down to 3 possibles found the Makita ones at MyDIY and at a good price so went ahead the service was exceptional as I received the product within 48hrs and was exactly what I wanted. A good company to deal with.

June 11, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Kilrush,

Many thanks for the 5 star review. We really appreciate the time people take to leave us feed back as a family owned company.

Thanks again,

Alan

Rated 5 out of 5 stars

Super fast delivery and service

Super fast delivery and service. Item extremely well packaged. Great price and service.

April 29, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Maurice,
Thanks for taking the time to leave us a 5 star review. We always take great care in packing our parcels.

Thanks again,

Alan

Rated 5 out of 5 stars

Super Fast delivery and well packaged.

Ordered Sunday night and received Tuesday morning. My sander was packed well and even got a makita t-shirt surprise in the box, will definitely use this company again.

April 23, 2024
Unprompted review
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Reply from MyDIY.ie


Dear Jayne,

Thank you for your glowing review! We're thrilled you were pleased with our super-fast delivery, careful packaging, and the Makita t-shirt surprise. We're delighted to hear you'll be using our services again. Your satisfaction means the world to us, and we look forward to serving you in the future.

Alan

Rated 5 out of 5 stars

I bought hard to find bird repellent…

I bought hard to find bird repellent tape (it works) and it was speedily delivered. Thanks

March 21, 2024
Unprompted review
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Reply from MyDIY.ie

Thank you for your kind words! We're thrilled to hear that our bird repellent tape was exactly what you needed and that it arrived promptly. Your satisfaction is our top priority, and we're always here to help with your DIY projects. If you need anything else in the future, don't hesitate to reach out. Thanks again for choosing MyDIY!

Alan

Rated 5 out of 5 stars

Ordered stuff on a bank holiday weekend…

Ordered stuff on a bank holiday weekend and had it on the Wednesday.👍 Will use again.

March 21, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Thank you for your review! We're delighted to hear that you received your order promptly, even during a bank holiday weekend. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thanks for choosing MyDIY!

Alan.

Rated 5 out of 5 stars

Needed to replace a charger for my…

Needed to replace a charger for my cordless drill and this company had one ...excellent value.. and it was delivered to me a couple of days earlier then I expected.. I can't recommend mydiy.ie enough.. I will shop with them again.

February 26, 2024
Unprompted review
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Reply from MyDIY.ie

Hi Daniel,
Many thanks for taking the time to leave us a 5 star review here on TrutsPilot. I will pass on your feedback to the team.

We appreciate that you will recommend MyDIY, and look forward to serving you in the near future.

Regards,

Fred

Rated 5 out of 5 stars

Bought a Nilfisk pressure washer

Bought a Nilfisk pressure washer. Delighted with it and the price paid. Also delighted with the speed of delivery. Highly recommend Mydiy.ie

January 29, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Angela,

Many thanks for the 5 star feed back. It’s great to hear that you will recommend us to your friends.

Thanks again,

Alan

Rated 5 out of 5 stars

I purchased a very useful product from…

I purchased a very useful product from this company - it arrived neatly packaged, good quality and very speedy delivery. I have no hesitation in recommending this business. I will shop with them again.

January 17, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Elizabeth,

We always take great pride in packaging our orders so they arrive safe. I will pass on you feedback to our team.

Regards,

Alan

Rated 5 out of 5 stars

I needed Alan keys at a certain size…

I needed Alan keys at a certain size 1.5 mm to be exact and they only came on the full set of Alan keys so employee in the hardware shop ordered them individually at a very reasonable price of about 38 cent each which was great as I needed about 10 for a job.. he was very helpful and they were delivered to the shop the very next day so I could collect them.. fast efficient and very helpful is all I can say … I will definitely be back for more product as the range they have is vast 👍👍👍👍

January 22, 2024
Unprompted review
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Reply from MyDIY.ie

Hi Richard,

Im glad you had a great experience. We always try our best to get special orders in fast so our customer can collect in store by 10am next day.

Thanks again for your feedback.

Alan

Rated 5 out of 5 stars

Very easy website to use

Very easy website to use , had exactly what I needed when I couldn’t find it anywhere else .

January 15, 2024
Unprompted review
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Reply from MyDIY.ie

Hi Calum,
Thank you for the feedback we work hard trying to make our website easy to use and find what your looking for fast. I will let the team know.

Regards,

Alan

Rated 4 out of 5 stars

Online but with a real store to visit and collect.

Very useful source of a particular tool which was out of stock or overpriced on other sites. The ability to click and collect was a bonus, saving the higher delivery fee of a long and bulky item. The only minor irritant was being unable to select click and collect online. A quick call and I had ordered over the phone in a jiffy, and it was there next day as promised.

January 23, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Thomas,
Many thanks for taking the time to leave us feedback. We will do our very best to make the Click & Collect option better over the coming months.

Kind Regards,

Alan

Rated 5 out of 5 stars

Customer service

Alan and his team went above and beyond to insure the item I purchased was correct and delivered promptly. Alan typifies what customer service really is. MyDIY deserves to be supported .

December 12, 2023
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi John,

Many thanks for taking the time to leave us feedback like you have. We really appreciate it. I will pass this feedback on to the team as I cant take all the credit.

once again thanks for taking the time to leave feedback.

Kind Regards,
Alan

Rated 5 out of 5 stars

Bought an electric Hedgecutter

Bought an electric Hedgecutter, arrived in under the time stated at order.
Had a little issue, which wasn't the fault of MyDIY it has to be said, but they sorted it for me regardless.
Great service efficiently delivered, thanks lads.

January 6, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Dear Colin,
Thank you for taking the time to share your feedback with us. We're delighted to hear that your electric hedgecutter from MyDIY.ie not only arrived promptly but also met your expectations. We appreciate your understanding regarding the issue you
encountered, and we're thrilled that we could resolve it for you, despite it not being our
fault.
At MyDIY.ie, customer satisfaction is our top priority, and we are pleased to have provided you with efficient and reliable service. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for choosing MyDIY.ie. We look forward to serving you in the future.
Best regards,
Alan

Rated 5 out of 5 stars

Legit company but hard to find reviews online

Tuns out this company is legit and had a good experience with them in Jan 2024. I was a bit skeptical at first whether website was legit as they had good discounts and there was only the one review here and no Google company page or review page.

After a bit of digging I found the shop on street view at the address provided and found their managing director's profile on linkedin which looked legit. Spotted he'd been posting asking for help with an issue where Google took down the company profile as it was marked a duplicate with another shop (original parent company JG Engineering Supplies Ltd from what I can find).

Anyway I decided to give it a punt and ordered a couple of hand tools at 9pm on a Tues night. Got an email straight away confirming order and another the next morning to say they'd been dispatched along with GLS tracking number.

Arrived today Thursday, well packaged and all legit products (for a decent price).

Will definitely recommend to friends and workmates.

January 16, 2024
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Michael,

Thank you so much for taking the time to share your experience with us. We genuinely appreciate your feedback and are thrilled to hear that, despite the initial skepticism, your recent experience with our company turned out to be positive.

We understand that the process of resolving the Google listing issue has been frustrating for new customer's, and we sincerely apologize for any inconvenience caused. Your perseverance in researching and verifying our legitimacy is truly commendable, and we're grateful for your trust in placing an order with us.

It's great to hear that your order was promptly confirmed, dispatched, and arrived in excellent condition. We strive to provide a seamless and reliable shopping experience, and we're delighted that we could meet your expectations. We also appreciate your efforts in recommending us to your friends and workmates.

If you have any further feedback or suggestions on how we can improve, please feel free to share. We value your input and are committed to continually enhancing our services.

Thank you once again for choosing us, and we look forward to serving you again in the future.

Kind Regards,

Alan

Rated 5 out of 5 stars

What a fantastic company to deal with

What a fantastic company to deal with. Phone queries are answered with great knowledge and call backs always happen when they are checking something for you. As a girl, I sometimes find when dealing with DIY companies, you get treated as if you should not be asking or they cannot be bothered but not with this company, so pleasant which is a relief to be treated as a girl who actually does a lot of DIY. Even when there was an issue with one item within my order, I contacted them and they sorted it out immediately. Definitely a company I would use again.

July 8, 2022
Unprompted review
MyDIY.ie logo

Reply from MyDIY.ie

Hi Catherine,

Thank you so much for your incredibly kind words! We are thrilled to hear about your positive experience with MyDIY.ie and appreciate the time you took to share your feedback.

It's fantastic to know that our team provided you with knowledgeable and attentive service. We believe that everyone deserves to be treated with respect and professionalism. We're glad you felt valued and respected throughout your interactions with us.

We're sorry to hear about the issue with one item in your order, but we're delighted we could resolve it promptly for you. Customer satisfaction is our top priority, and we're committed to ensuring a seamless and enjoyable shopping experience.

We look forward to the opportunity to serve you again in the future. If you ever have more DIY projects or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing MyDIY.ie!

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