DPD Deutschland Reviews 

Just because I know how bad dpd is, I waited for my parcel in front of my house, outside for an hour watching live updates from the app!!
They did not show, changed the status to 'delivered' and did not answer my phones.
Another package lost. ..

The worst delivery company, German government should control it because DpD quality is worse that the worst. They don't deliver packages even when people are at home

The courier left the 26 kg package at the entrance of the building, without waiting for the recipient to sign the receipt of the package. The front door is not locked and anyone can enter. We heard the intercom ring, but no one answered, so we thought someone had rung it by mistake. Only later, after a couple of hours, we accidentally saw a package left in the entrance, unattended. The package was not delivered to the recipient but left unattended and any passer-by could steal it. Who would then pay the compensation of 200 euros?

Worst service . They will dump the parcel at the entrance of anywhere what if someone steal my parcel ??? An important order I have been waiting for I called the online service the worker that took the call had zero skills she kept asking for my post code I gave her like 7 times she just went off …. What kind of service is this ??? So poor but am not bothered should in case my parcel goes missing they will refund cause they have no evidence it was handed to me 👎👎

DPD Germany lost one of my packages. I wrote to several of their addresses to file a complaint. It's been several months and I haven't heard anything. Their customer service is completely useless. If DPD Germany loses a package for you, it's your money.

Worst delivery service ever. There are problems every time I order something online and its sent with DPD. Packages are never delivered to me but instead always taken to some shady pick up shop.

I am absolutely shocked by the delivery service provided by DPD.
My box arrived today opened, damaged, and completely empty.
The courier didn’t even bother to hand the parcel to me personally or request a signature - instead, the opened box was simply thrown on the ground outside.
Inside the box, there was only the empty inner packaging and a few documents - the actual item was entirely missing, either stolen or lost somewhere along the way.
This behaviour is absolutely unprofessional, unsafe, and completely unacceptable.
I contacted DPD immediately by phone. They informed us that they “have a direct contract with the sender” and therefore refuse to handle or resolve anything with the recipient.
This leaves the customer completely alone — with no help, no explanation, and no solution.
In all my years of online shopping, nothing like this has ever happened to me before.
DPD shows zero care, zero respect for customers, and zero professionalism in their delivery services.
I cannot recommend DPD at all.
This level of service is a complete disaster.

They don’t deserve even a 1 star. They deserve negative. The delivery drivers are lazy AF. They never deliver even if you’re at home. They always write sh*t and leave the package at the shop.

It is cheaper and faster to buy goods in China, everything comes from there anyway.
This business has the slowes shipping services in Europe. Over a week with a parcel coming from Germany to Ireland.

They never show up and say I was not at home and have to go and pick up, whats the point of using delivery when I have to go to the city at the end

They never deliver home. Tells a random reason and put it in a delivery center and we have to pick up everytime.

I would give negative reviews if possible.
Constant delays, packages left unattended even when people are at home, packages claimed as " deliverered" when they are not.
Horrible experiences
Today I have got a notification saying my package had been delivered in the paper bin. When I went out there were no signs of the package anywhere and the paper bin was empty.
The seller and the shipping company wash their hands and say its our responsibility when we say that dropping the parcel in a safe place is okay.
This gives the opportunity to the drives to do whatever they want. We as customers trust and are left without the parcel, without a refund and with a headache

I am not happy with the service provider. I ordered some groceries online. Although I choose DHL delivery option, but the store sent the package via DPD. The worst delivery I have ever had. The online store, itself provided incomplete address to DPD. Even after consultation with the DPD, the package was left in the DPD station for 9 days and when it delivered, the delivery man didn't bother at all. He just left 27kg package to another building from my neighborhood without my concern and didn't mention anything. I was looking for my package here and there. Luckily found it on the neighbourhood.

The delivery was instead with a broken box. All of the products inside the box were scattered on the floor. Luckily nothing were missing. But I had to carry huge weight alone from my neighbour's building to my house.

I had similar experience one year back with DPD. That's why I stopped ordering from that online store. But now I ordered again, because I got a good deal. But again the DPD delivery sucks.

Can I please give 0 stars if this is possible. The worst delivery company in the entire world!!!!!!!!! A bunch of useless clowns working for DPD, pathetic useless workers who do not know how to do their jobs and are helpless in helping customers. Instead I need to tell them how to do their job because they clearly are too stupid to figure it out. Package still not found and yet they are telling me the sender should contact them to find a solution. How is this our problem??? You should contact the delivery driver, check where the parcel was scanned, and investigate where the package is. A bunch of idiots!!! Never again!!!!!!!!!! I hope they go out of business

They never deliver Pakets to house. The just hand it over to next packet shop. I have to every time to shop and collect. I don’t understand guys. Why? If you don’t want deliver just stop the services. We have many other like DHL, Hermes.

An absolutely untrustworthy delivery service. I did not receive the packet even though I was at home. When I called them they said that the are unable to track the parcel now and the parcel was never delivered to me. I would suggest rather use other delivery services but never dpd.

They are the most incompetent!!!
I’ve had so many bad experiences with them, that I’m always very attentive on the day of the supposed delivery. I have home office, with the tracking information I can see where the car is and when it is supposed to arrive, but always, even when I can see the car is some streets away and it is still early enough in the day, I suddenly receive and email that they didn’t find me at home. And either they make me wait days to receive my package, or they make me pick it up. The worst though , is last time they didn’t ring the doorbell but left my package ripped apart and without the content on the staircase. I wrote them asking for help, and they just said it wasn’t their problem and I had to contact the seller. It’s incredible

Today I want to continue to rate DPD 1 star because this is the 4th parcel in a row that I have received a "We missed you" response from DPD even though they did not deliver the item to the specified location nor ring my doorbell. All Amazon sellers should expect their items to be returned to them if they do not choose another shipping service. I am not one to wish for other companies to close down but with DPD and their way of doing business they should be shut down soon because they only have 1 mission and they never complete it.

The most useless customer service in the world. They don't even come close in attempting to help. Useless