My Foot First Reviews 

10
TrustScore 4 out of 5

4.2

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Company details

  1. Shoe Store

Written by the company

We at Foot First have been studying feet for over 20 years. They may be just feet to you ...but to us, they are our world! We offer a very comprehensive range of off the shelf orthotics ready for everyday use... 20 years experience supplying medical orthotics 15 years experience supplying medical grade footwear Friendly Knowledgeable Staff Fast, responsive service Have helped thousands of people walk in comfort again We love feet! Our orthotics are very well merchandised, offer great value for money, offer highest quality and superior levels of comfort and foot support. Our products are very fashionable, chic and are an excellent accessory to latest footwear fashions. We believe we have made a medical grade orthotic ready for the catwalk!


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

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1-star

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4.2

All reviews

(10)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I will give 5 stars

I will give 5 stars, for the service I have received on the order, I made but due to mishandling by the transporting company.
Always available and a fast response. and a full solution of the problem.

thank you.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars all around! Quick Delivery and great price!

I was really happy with how reasonably priced my orthotics were, how easy they were to order on the website, how quickly they were delivered, and they are a fantastic product - 5 stars all around! Oh and they even sent a bar of chocolate with my order which was a really nice touch :-)

April 18, 2023
Rated 1 out of 5 stars

The Company is a FRAUD and the given…

the company is a fraud and the given phone number and address do not belong to them . 23 heathfield , Milton Keynes is the address of a furniture company and the phone number is a mobile belonging to someone who has never heard of them. I have not received my goods and there is no reply to my emails.

March 19, 2022
Unprompted review
Rated 1 out of 5 stars

Don't order if you need them urgently

I ordered some innersoles 2 pairs totalling to a cost £100.00. A few days later I looked back to check on delivery to find 10 mins after my order was cancelled and stating I'd cancelled it. I never did anything of the sort. Very disappointed as they were much needed.

October 11, 2021
Rated 1 out of 5 stars

Order cancelled?!?

I’m not sure why l being asked to send a review on my purchase because l have not received my order, do not appear at this moment to have had a refund either. The only thing l have is an email saying l had asked them to cancel my order. Am awaiting a reply to my email saying l still want my order. Disappointed!
and l certainly have not cancelled it.

August 7, 2021
Rated 5 out of 5 stars

First class customer service.

I would give the highest score possible for the customer service I experienced with Jo. I have a serious problem with one of my feet and have been searching many online stores throughout lockdown for shoes I can wear. Jo did everything possible to supply me with what we hoped would be the answer. Sadly the YDAs looked amazing but did not accommodate my right foot thus the shoes had to be returned.

April 13, 2021

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