Have spent over £100 on products over six weeks ago and they have not arrived!!! Tried both emails for Jarvis and company but no response. I've heard this company is going bust!
Company replied
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See what reviewers are saying
Ordered a cranberry supplement and limescale remover. The latter came v fast but wondered why the cranberry didn’t come in the same box- bit odd so I emailed customer service. Answered very quick... See more
Love MyGreenPod! Great marketplace of ethical, sustainably sourced products. Love my Pit-tastic deodorant bars and great to be able to buy Bio D washing up liquid and fabric conditioner in bulk too. A... See more
Can't fault this place. Able to buy something that I could only find on Amazon (yuck) for barely any more, safe in the knowledge that I still don't give any money to amazon and that instead I've contr... See more
Company details
- Store
- Cleaning Products Supplier
- General Store
- Hair Product Store
- Household Chemicals Supplier
- Toiletries Store
Written by the company
My Green Pod Ltd is an independent, family-run UK business, founded by Katie Hill and Jarvis Smith. We want to share the real stories behind the brands and people working tirelessly to offer ethical alternatives to mainstream products and services. You might not see these options on the high street and they may not be the first to appear in online searches. Unlike any other company we know, we meet and connect personally with the owners of the companies we work with. We do this because we believe that authentically ethical products and services can only be produced and supplied with conscious, heartfelt intent. Plenty of businesses are cashing in on the trend towards natural and organic products, but if those companies are cutting corners to be the first to market – whether in their packaging, their supply chains, their ingredients, or their staff welfare – they won’t be featured here. This isn’t something you can check by visiting a website, so we go behind the scenes to investigate the company’s entire DNA. Our Hero products and services are the most effective and enjoyable alternatives to mainstream options that we can find. We use them in our home and we use them on our family. They’re also from companies that are working in co-creation with the planet – intentionally operating in harmony with nature and in service to the wellbeing of their customers. With your support, these companies could change the face of business and the health of our environment – and you could save some cash and discover some extremely effective ethical products along the way! Every time you buy from our Marketplace, we’ll plant a tree in the tropics (through charity partner TreeSisters) as our way of saying thank you for helping to change the path of the future. Together, lots of small actions make a huge difference. #PutYourMoneyWhereYourHeartIs
Contact info
United Kingdom
- www.mygreenpod.com
3.4
Average
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Never received my order!
Never received my order!! Have contacted the company but no response
November 28, 2022
Unprompted review
Reply from My Green Pod
Dear Kate, Firstly we apologies for the day in sending your product out, as you know there has been a royal mail postal strike and this has badly affected the Vendors delivery times. Also we are aware you contacted us and have responded, i hope know you have received our response. Kind regards Jarvis: Co founder My Green Pod
Couldn't fulfill my order
Couldn't fulfill my order, as out of stock of one item, the other item, 3 were ordered and 1 delivered. sorted with customer services, credit received and balance of order sent.
December 2, 2022
Unprompted review
Environmentally agreeable products
I found this site when trying to find a cheaper option for a bike lube brand that I tried and liked. This bike lube is environmentally agreeable according to the manufacturer & I believe that is this websites jam; environmentally agreeable sellers/products. They offered free shipping on my first order, but how that came about I did not looking into. The website seemed ok, although it did feel like it had only been up for a short amount of time, I went straight to the product and made a purchase. Email notifications where good and delivery was efficient. I will consider checking prices of future purchases on this site however I doubt I will become a repeat customer anytime soon as I have reduced my shopping online.
June 11, 2022
Trust this business!
Delivery was as expected and on time. I have ordered wine several times now and have only had one issue where only half was received, but was rectified very quickly with a second delivery. Will continue to support this small enterprise as they deserve to do well.
May 19, 2022
good prompt service
This is the second tome I have ordered from My Green Podand I found the service just as good as the first time, thank you.
April 19, 2022
We are pleased with the quality of the…
We are pleased with the quality of the product which arrived promptly.
March 31, 2022
I didn't give a 5 start more because of…
I didn't give a 5 start more because of what I am interested in than what the green pod gives. several interesting ideas and links to useful companies
March 27, 2022
Great service
Great item, well packed and promptly dispatched. Good selection of green items at competitive prices and excellent service
March 24, 2022
Green concept store
The seller is very nice and CS of the website reply promptly for my questions. I would definitely recommend this online store to all of you.
March 18, 2022
Great!
Order received quickly and free postage. Very good service. Will use green pod again.
March 18, 2022
I have not used the products yet so all…
I have not used the products yet so all I can say is the delivery was very prompt and well wrapped
March 18, 2022
Lovely products and great service
March 17, 2022
You were great- the beer was great too
You were great- the beer was great too. Unfortunately the supplier's courier let them down and they weren't great about keeping me informed.
March 17, 2022
Great customer service
Some good quality products and when there was a stock issue the customer service was excellent.
March 17, 2022
Great range of products that I fully…
Great range of products that I fully support. Also quick response from the company when I was missing an item, which got sent out straight away after.
March 16, 2022
Soap delivered quickly and nicely…
Soap delivered quickly and nicely packaged. Very pleased.
February 22, 2022
Sustainable satisfaction guaranteed!
Sustainable satisfaction guaranteed!
My Green Pod do all the leg work when trying to find good products, ethically sourced and verified as sustainable. They run a rigorous and thorough checking system ensuring you get all the facts with none of the fluff!
The cherry on the cake is that the entire team are truly lovely people and a pleasure to interact with.
I would not hesitate to recommend them and the products they offer.
January 17, 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
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