My Hookah Canada Reviews 

261
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Everything went great. The only thing I would ask them to change is to add a credit card payment option, it would make everything easier and faster than PayPal.

Rated 5 out of 5 stars

My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more

Rated 3 out of 5 stars

Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more

Rated 5 out of 5 stars

I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(261)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product and service

Awesome product and service. I have bought many pipes and accessories from these guys and everything has always been first rate!!!
Thanks!!!

August 21, 2022
My Hookah Canada logo

Reply from My Hookah Canada

It was our pleasure serving you. Thank you for the good words

Rated 5 out of 5 stars

Second time buying there, Still impressed

THE place to go when you need a hookah or something related to hookahs. Good prices and excellent quality.

August 11, 2022
My Hookah Canada logo

Reply from My Hookah Canada

We hope to keep you impressed for many orders to come. Thank you

Rated 1 out of 5 stars

I asked for a nicotine one

I asked for a nicotine one, I got nicotine free!

August 9, 2022
My Hookah Canada logo

Reply from My Hookah Canada

Unfortunately we do not sell nicotine products online. Please reach out to our customer support to fix the issue

Rated 1 out of 5 stars

The device stopped working after couple…

The device stopped working after couple of uses. Please advise return process / exchange processs.

August 9, 2022
My Hookah Canada logo

Reply from My Hookah Canada

Please contact customer support to get this fixed. All electric products are guaranteed for 30 days from date of purchase

Rated 1 out of 5 stars

The worst experience ever they charge…

The worst experience ever they charge the payment method to PayPal and sezzle and deliver it with Canada post which they can leave it anywhere and mark it delivered. Worst experience ever

July 24, 2022
My Hookah Canada logo

Reply from My Hookah Canada

SOrry to hear you had a bad experience. We charge payment to either Paypal OR SEZZLE. Whichever you chose. We wish you reached out to us to fix the issue. Yes we do ship by Canada's official postal service Canada Post. You can reach out to us and talk to a rep to fix any outstanding issues. Thank you

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