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Company details

  1. Kitchen Supply Store
  2. Appliance Parts Supplier
  3. Electrical Equipment Supplier

Written by the company

Seit über 95 Jahren, in der 3. Generation, zählt Möbel- und Küchen Staude zum renommiertesten inhabergeführten Unternehmen in ganz Norddeutschland. Die Kernkompetenz des Unternehmens liegt auf der individuellen Fachberatung und dem Verkauf von Artikel, rund um die Küche und dem Wohnbereich. Mit dem Launch von Mykitchens wird das Haushaltsgeräte-Sortiment online zugänglich gemacht. Die Transparenz, der Service und die Qualität, darauf legen wir als Fachhändler besonders einen großen Wert. All unsere Hersteller fertigen Ihre Produkte in Europa. „Made in Germany“ wird bei uns ganz großgeschrieben. Die ausgewählten Premium-Geräte sollen durch die hohe Qualität unseren Kunden, über Jahre, große Freude am Kochen bereiten. „Die Besten im Norden“ genau diesen Leitsatz, den wir seit nunmehr als 10 Jahren verfolgen, möchten wir auch im Internet verkörpern. Durch eine individuelle und umfassende Beratung, die persönlich auf jeden einzelnen Kunden abgestimmt ist, heben wir uns vom Markt ab.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Surprisingly Helfpful

Actually better than most humans. The AI helper is effective. On par with service I´ve had from USA and German customer service. Miles ahead of anything I´ve received when routed to India or the Phillipines. I like how i can freely ask what i want without considering human limitations. The information seemed accurate and interesting. It made me feel more confident in my buying decisions.

December 8, 2025
Unprompted review
Mykitchens logo

Reply from Mykitchens

Thank you very much for your detailed and positive feedback. We’re pleased to hear that you found our AI support helpful, effective, and confidence‑building in your purchasing decision. Your comparison and experience mean a great deal to us.
Your MyKitchens Team

Rated 5 out of 5 stars

Excellent Service from price through to…

Excellent Service from price through to delivery.

November 19, 2024
Unprompted review
Mykitchens logo

Reply from Mykitchens

Thank you for your kind feedback! We’re thrilled to hear that you were satisfied with our service from pricing to delivery.

Best regards,
Ihr MyKitchens Team

Rated 2 out of 5 stars

Order never received

I ordered a Quooker system online which according to the website was supposed to be delivered within 3-5 days. I waited for 4 weeks and never received the item so I had to cancel the order and look for it in another store. The only reason I rate 2 stars instead of 1 is that the refund happened quite fast.

October 18, 2022
Mykitchens logo

Reply from Mykitchens

Dear Diego, we apologize for the delay in delivering your Quooker system. We understand your frustration and appreciate your patience. We're glad that the refund process was fast. If you have any further questions or concerns, please let us know. Thank you for your understanding. Best regards, the Mykitchens team.

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