Mykitsdirect Reviews 27

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brought 2 tops had to contact them due to an issue with one of them, got a reply really quickly. New top came and they kindly offered another top. Service was excellent communication was excellent and... See more

Rated 2 out of 5 stars

Hello I discovered this site and it said 50% off all items I thought maybe to good to be true as new Bayern shirt is £80 and its £40 here with lots of other items. Customer services is an email... See more

Rated 1 out of 5 stars

Wish I could store zero, ordered these kits for my children for my dad's funeral been waiting two weeks, they said they have been dispatched but royal mail hasn't received the parcel. I've emailed the... See more

Rated 5 out of 5 stars

Great customer service, responded to query quickly and was very helpful about ordering the right size. Will definitely buy from again. Kit has just arrived and it’s great.

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

I received the shirt (after several weeks) but they sent me a men's large instead of the child's large I ordered. I emailed and they said they'd send me the right one but I've had nothing but excuses and "it'll be dispatched soon" but now they've started ignoring my emails completely. It's been two months, I don't think my son will be getting this shirt for Christmas after all.

Update: I did in fact receive the shirt in time for Christmas. It took a very long time. I originally ordered the shirt in September and received it a few days before Christmas - certainly caused me a lot of stress.

November 16, 2023
Unprompted review
Rated 2 out of 5 stars

Suspect Becareful use credit card if place order!

Hello I discovered this site and it said 50% off all items I thought maybe to good to be true as new Bayern shirt is £80 and its £40 here with lots of other items. Customer services is an email not a phone number.

There is / was no reviews prior to me leaving this and I chose not to place an order at this time hence the two stars which is not a true account of experience!

If anyone does place an order and it turns out to be a scam site use your credit card as you have much more protection than a credit card.

If I come back in future and find they are decent site I will amend this review

August 12, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look