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Rated 2 out of 5 stars

Every day I enter the Spin the Wheel childish experience and what for! A couple of points to get the opportunity of the latest offer. Bring back Nectar points at least you could see something tangib... See more

Rated 1 out of 5 stars

Long time (40 + years) buyer, sadly wont bother again, l used to enjoy the nectar scheme, regularly used to take advantage of collecting bonus points, The wheel spin is definitely a con,! reading t... See more

Rated 1 out of 5 stars

Awful!! The wheel rarely loads and then they state 'the number has been claimed' Completely random points allocated - when the wheel works I have less points (entering every day) than two friends who... See more

Rated 1 out of 5 stars

Daily Mail reader for over 50yrs, always delivered by newsagent. The recent push to convert everyone to online membership is tiresome. I have also entered the back page numbers since it’s inception.... See more

Company details

  1. Lottery Vendor

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MyMail is the home of everything you love about the Mail! From rewards and promotions to online shopping and great value, visit MyMail.


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1.2

Bad

TrustScore 1 out of 5

245 reviews

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No history of asking for reviews

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1.2

All reviews

(245)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

unique number not working ):

The last three times I have tried to enter my unique number I got the respones, 'failed to process Unique Number request for unknown reason. Please try again shortly.' so 3 papers with no unique number that works!
emailed the complaint link but no response.

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Nectar points to be axed

World's worst secret - no more Nectar points after 14th September. You can forget about the raffle replacement as well - better luck with premium bonds - have these people got nothing better to do than tinker around?

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Spin the Wheel' and get just Two points

Spin the Wheel'! - an "exciting" (if you are a child) game... It seems like almost very time I spin the wheel & see it stop on "2" and I feel extremely annoyed.
The last four spins, I had ‘2’ points three ties. YES THREE TIMES and a FOUR. Why not any other numbers, including an eight other even a ten? the Daily Mail is taking us for a ride, as we used to get ten points every time. Stop giving points with the mail if you must - ever since Nectar began it's been a case of how to award fewer & fewer points. Readers are worth more than this?

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

spin the wheel

People complain about spin the wheel, I spin it every day and I collect 2,4, 6 or even more points, for filling it in every day I also get 300 extra points a month. Check your points on nectar.com not in the mail account.

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

Not the first time I've chased for…

Not the first time I've chased for latest rewards. Turnaround time is advised when contacting at 48-72 hours.

Been a week since you confirmed I'm eligible and asked what card I wanted on one. Second one, has been three days since first email and no reply.

Chasing firstly is bad as they almost never get sent automatically, then slow replies is even worse. Don't have this issue with viucheror vouchercodes.

What's worse is you can't chase any email as they operate a system that pushes new emails to the bottom, despite already having a ticket number. So you have to wait. Surely if you have a reference, your emails should be dealt with first. They do this to avoid you chasing, due to slow response times.

Hook you in with best deals, and then mess you around.

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

pathetic

With the Daily Mail's recent price increase you would have thought they could leave the Nectar points alone. This paper regularly prints stories on the evils of gambling, then starts 'Spin the Wheel'! - an "exciting" (if you are under 5yrs of age) game... Clearly in order to hand out fewer points! Every time I spin the wheel & see it stop on "2" (which it invariably does) I feel extremely annoyed... the Daily Mail isn't doing itself any favours here. Stop giving points with the mail if you must - ever since Nectar began it's been a case of how to award fewer & fewer points; but don't you think your readers are worth more than this?

August 13, 2023
Unprompted review
Rated 1 out of 5 stars

I'm unable to enter any unique numbers

I'm unable to enter any unique numbers. All I get is the error message "Failed to process Unique Number request for unknown reason. Please try again shortly".
I've tried different browsers and cleared the respective cache.
Spin the wheel, when it did work, only gave low nectar points. To me this is the Dail Mail reducing the amount of Nectar Points it gives out. At least you got a regular 10 points on the old system.

August 12, 2023
Unprompted review
Rated 1 out of 5 stars

Spin to Win does not work most of the…

Spin to Win does not work most of the time. I have lost so many numbers because the website does not work most of the time. So disappointing, I guess you want us all to go digital, but I have read the Daily Mail for many year's and enjoy having it in paper form. Still a great paper as far as I am concerned, but Spin to Win is a big mistake.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give this one star

I wouldn't even give this one star. What brain-dead idiot thought of this?! Drop this barren, unintelligent idea AT ONCE!! It is certainly GOODBYE, Daily Mail, from this stupid 'notion' from me. I D-0-N-T C-A-RE anymore whether I collect points! A complete swindle. Pointless, ah, yes, that's a good word! for this inane notion!

July 26, 2022
Unprompted review
Rated 1 out of 5 stars

Website doesn't work

Website doesn't work. Can't enter numbers. Even if I could, benefits are now so diluted, not worth doing. Will be cutting up my Nectar card as well.

July 23, 2023
Unprompted review
Rated 1 out of 5 stars

What a Shambles

What a shambles this now is. Hardly worth putting the numbers in these days. Just got four two's in a row. Similar most times so what are you playing at? Paper is hardly worth buying most days anyway so I'm going to forget it!

July 20, 2023
Unprompted review

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