Rip off prices and won’t give cash refunds for faulty products.
Rip off price for the running hydration vest bought for £85 and found product else where for £35 less (not even sale price). The product was faulty and the store staff argued it wasn’t faulty. They wouldn’t give cash refunds for faulty products and would only give credit note which is against consumer rights.
I would have expected good service and quality products at fair price since Moti identify themselves as being a specialised running store. The customer service was a complete let down, I won’t shop here again!







