My Phone Support Reviews 

1,191
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more

Rated 5 out of 5 stars

Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more

Rated 1 out of 5 stars

I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more

Rated 5 out of 5 stars

Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

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(1,191)

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Rated 5 out of 5 stars

Paul was probably one of the best…

Paul was probably one of the best technicians I have dealt with. He was courteous, cheery and his technical aptitude allowed him to resolve and the difficult issue I was having. Plus he did this during at12:00 am 2021!

January 2, 2021
Rated 5 out of 5 stars

Great having such knowledgeable and…

Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affected my ability to use my printer. Thanks to My Computer Support people. Frank DiNapoli

December 29, 2020
Rated 5 out of 5 stars

Amazing support from Michael

Amazing support from Michael. I had a very unique situation and he stuck with and found the solution. Thank you for having such talented tech support.

December 28, 2020
Rated 5 out of 5 stars

Francis and the technician did a great…

Francis and the technician did a great job and fixed our problem. They were very polite and we greatly appreciated their service. What was frustrating was the difficulty getting through to My Phone Support and then having a long wait for the technician.

December 16, 2020
Rated 5 out of 5 stars

Fast, Spot-on Help and assistance

Always quick to have an expert respond. It was my first time ever to scan a document to send in an email. I was shown how to do it and then tutored as I did the scanning for a multi-page document file. So grateful!!

December 15, 2020
Rated 5 out of 5 stars

My Faster PC icon disappeared from desk…

My Faster PC icon disappeared from desk top screen. Called Support, a tech remotely reloaded the program, and created the desktop icon for me. Problem solved. The tech was friendly, explained the issue, and quickly resolved my problem. A pleasure to deal with him. Thank you for having reliable support service.

December 14, 2020
Rated 5 out of 5 stars

My PC wasn't working correctly so I…

My PC wasn't working correctly so I called them for assistance. Glad I did. They were very clear with their instructions so I was able to quickly get my computer back up and running again.

December 6, 2020
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