Had to contact a few times whilst we get used to having a black box. Always outstanding customer service on the phone with friendly call handlers. A good insurance policy at a good price and a sensibl... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Policy was competitively priced. There was lots of emails and evidence required to set up the insurance initially company were very quick to send emails threatening to cancel the agreement. However th... See more
Company replied
I called regarding my document submission on the MyPolicy app and website which was not letting me submit my documents. The member of staff who helped me was very nice, patient and explained my whole... See more
The young man Nathaniel could not of been more helpful Nothing was to much trouble He was polite and accommodating He sorted several queries out Answering all my questions and if he didn’t know... See more
Company details
About MyPolicy
Written by the company
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Written by the company
Contact info
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, United Kingdom
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4.6
Excellent
11K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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lovely staff had a couple very helpful…
lovely staff had a couple very helpful people didn’t manage to catch the First Ladies name but yesterday had a very nice lady called maya who made it very clear and understanding and helpful through the whole process.
April 16, 2026
I spoke to operator called Mia and she…
I spoke to operator called Mia and she was so understanding of our position and so kind and i am so grateful to her
April 16, 2026
Unprompted review
Easy to contact
Easy to contact, and answered and solved my questions/information.
Thanks to Claire for serving me.
April 15, 2026
The welcome call
The welcome call was very effective, polite and ensured i knew and understood all the details.
April 13, 2026
Mya was a great help as it was my first…
Mya was a great help as it was my first time ringing any insurance company for help and she made it very simple
April 8, 2026
when i had to change something on my…
when i had to change something on my policy, they were very helpful 🙂
April 9, 2026
My experience was wonderful Tracy have…
My experience was wonderful Tracy have explained everything clear for me and she was helpful and great manners thank you Tracy
April 9, 2026
There was a lady on the phone i spoked…
There was a lady on the phone i spoked about my policy it was really helpful and its been solved im really happy.
Thank you
April 8, 2026
Great team to deal with.
April 7, 2026
Had a nice call with Angela very…
Had a nice call with Angela very understanding and explained things clearly, help me swiftly with my inquiry
April 3, 2026
Kim was super kind and helpful
Kim was super kind and helpful, they were very good at explaining and going through any questions I had, despite me having so many. Thank you, Kim!
April 3, 2026
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